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Troubleshooting
Problem
The answering system
does not respond to
remote commands.
Common cure for
electronic equipment.
60
Suggestion
•
Make sure your remote access code is correct (page 37).
•
Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
•
The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
•
There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dialing.
•
If the telephone is not responding normally, try putting the cordless handset in the telephone
base or the charger. If it does not respond, try the following (in the order listed):
•
Disconnect the power to the telephone base.
•
Disconnect the battery on the cordless handset.
•
Wait a few minutes before connecting power to the telephone base.
•
Re-install the battery and place the cordless handset in the telephone base or charger.
•
Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
to one minute for this to take place.
www.vtechphones.com
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