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Troubleshooting
Problem
Suggestion
The answering system
•
does not answer after
the number of rings to
•
which I programmed it.
•
•
The outgoing
•
announcement is not
clear.
•
The messages on the
•
system are very difficult
to hear.
The answering system
•
does not record
•
messages.
The messages on the
•
answering system are
incomplete.
•
•
Make sure the answering system is on. When the answering system is on, the red light on the
ANS ON/OFF key should be lit.
If toll saver is activated, the number of rings changes to two when there are new messages
recorded (page 36).
If the memory is full or if the answering system is off, the system will answer after ten rings.
In some cases, the answering system will be affected by the ringing system used by the local
telephone company.
When recording the announcement, make sure you speak in a normal tone of voice about nine
inches from the telephone base.
Make sure there is no background noise (television, music, traffic, etc.) when recording.
Press VOL
on the telephone base to increase the speaker volume.
Make sure the answering system is on.
If the answering machine memory is full, it will not record new messages until some old
messages are deleted.
If a caller leaves a very long message, part of it may be lost when the system disconnects the
call after four minutes.
If the memory on the system becomes full during a message, the system stops recording and
disconnects the call.
If the caller's voice is very soft, the system may stop recording and disconnect the call.
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