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Poly Studio X52 Manuals
Manuals and User Guides for Poly Studio X52. We have
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Poly Studio X52 manuals available for free PDF download: Administrator's Manual, User Manual
Poly Studio X52 Administrator's Manual (163 pages)
Brand:
Poly
| Category:
Conference System
| Size: 2 MB
Table of Contents
Legal Information
2
Table of Contents
3
1 about this Guide
12
Audience, Purpose, and Required Skills
12
Icons Used in Poly Documentation
12
2 Getting Started
13
Poly Partner Mode Overview
13
Product Overview of Poly Video Systems
14
Poly Studio G62 Product Overview
14
Poly G7500 System Features and Capabilities
14
Poly Studio X70 Features and Capabilities
15
Poly Studio X52 Features and Capabilities
15
Poly Studio X50 Features and Capabilities
16
Poly Studio X30 Features and Capabilities
16
Poly Studio E70 Camera Overview
17
Poly Studio E60 Camera Overview
17
Administrator Features and Capabilities
17
Overview of System Hardware
18
Poly Studio G62 System Ports
18
Poly G7500 Hardware
19
Poly G7500 System Ports
19
Poly Studio X70 Hardware
20
Poly Studio X70 System Hardware Ports
21
Poly Studio X70 Privacy Shutter Behavior
21
Poly Studio X52 Hardware
22
Poly Studio X52 System Ports
23
Poly Studio X52 Privacy Cover
23
Poly Studio X50 Hardware
24
Poly Studio X50 System Ports
24
Poly Studio X50 Privacy Cover
25
Poly Studio X30 Hardware
25
Poly Studio X30 System Ports
26
Poly Studio X30 Privacy Cover
26
Poly Studio E70 Camera Hardware
27
Poly Studio E70 Ports
27
Poly Studio E70 Privacy Shutter Behavior
28
Poly Studio E60 Camera Hardware
29
Poly Studio E60 Ports
29
Poly Studio E60 Privacy Shutter Behavior
30
Powering the System on and off
30
Navigating the System
31
Access the System Web Interface
31
LED Status Indicators
31
Poly Studio G62 LED Behavior
31
LED Status Indicators for the Poly G7500 System
32
LED Status Indicators for the Poly Studio X70 System
32
LED Status Indicators for the Poly Studio X52 System
33
LED Status Indicators for Poly Studio X50 and Poly Studio X30 Systems
33
LED Status Indicators for the Poly Studio E70 Camera
34
Poly Studio E60 LED Indicators
35
3 Setting up the System
36
Required Components
36
Set up Your System
36
Default System Configuration
37
Completing Initial System Setup
37
Complete Setup with the System Web Interface
38
Complete Setup with Provisioning
39
Using Your System with Google Meet
39
Select Google Meet as the System Conference Provider
39
Register Your System with Google Meet
40
Registering the System with Poly Lens
40
Register the System with Poly Lens During System Setup
40
Register the System with Poly Lens Post Setup
40
Change the Conferencing Partner Application
41
Managing Peripheral Devices
41
Pairing IP Devices on the Link-Local Network (LLN)
41
Connecting IP Peripherals to the Poly Studio G62 LLN Port
41
Using Modular Room LLN Switches
42
Configure the Network Switch
42
Connect Modular Room IP Peripherals to the Poly Studio G62 LLN Port Using a Network Switch
44
Automatically Pair an IP Device
44
Disable Automatic Pairing
44
Manually Pair an IP Device
44
Pairing IP Devices on the Local Area Network (LAN)
44
Pairing a Poly Trio C60 Speakerphone to the System
45
Configure a Poly Trio Speakerphone for Pairing
45
Pair an IP Device on the Primary Network
45
Unpair an IP Device
46
Connect a USB Device
46
Poly Bluetooth Remote Control
47
Configure Remote Control Behavior
47
Pair a Bluetooth Remote Control
48
Unpair a Remote Control
48
Poly IR Receiver and IR Remote
48
Poly IR Remote Control Button Functions
49
IP Microphones
50
Poly IP Table Microphone Ports
50
Poly IP Ceiling Microphone Ports
50
LED Status Indicators for IP Microphones
51
Poly Microphone IP Adapter
52
Microphone Adapter Ports
52
LED Status Indicators for the Microphone Adapter
52
Powering the Microphone Adapter on and off
53
Connecting Microphones to the Microphone Adapter
53
Move a Microphone Adapter to Another Location
53
Connecting a Poly Studio E70 to a Poly Studio G62 or Poly G7500 System
54
Switch a Studio E70 USB-Connected Camera to IP LLN Connected
55
Unpair a Studio E70 Camera from a G7500 to Use It as a USB Camera
55
Disable IP Camera Mode by Performing a Factory Reset on a Studio E70
55
Connect a Poly Studio E70 to a Poly G7500 System Using a USB Cable
56
Connecting Poly Studio E60 to Poly G7500 or Poly Studio G62
56
Set up Your Poly Studio E60 Camera
57
4 Configuring General Settings
58
Name the System and Room
58
Provide Contact Information
58
Set the Date and Time
59
Set the System Location
59
Set the Local Interface Language
60
Configure Sleep Settings
60
Configure out of Office Settings
60
Change Studio X Series LED Bar Brightness
61
Shared Microsoft Teams Admin Center Settings
61
Change the Conferencing Partner Application
62
Set the Device Mode Idle Timeout
62
Display a Button to Access Camera Controls in Device Mode
62
Disable Poly Device Mode
62
System Usage Data Collected by Poly
63
Send Usage Data to Poly
63
5 Using a Provisioning Service
64
Register the System with Poly Clariti Manager Provisioning Service
64
Download a Provisioning Template Configuration File
65
Register the System with the Poly Lens Provisioning Service
65
Register the System Using DHCP Auto Discovery
66
6 Configuring Network Settings
67
Configuring Wired LAN Settings
67
Automatically Obtain Ipv4 Address Settings
67
Manually Configure Ipv4 Address Settings
67
Automatically Obtain Ipv6 Address Settings
68
Manually Configure Ipv6 Address Settings
68
Manually Assign a Host Name and Domain Name
68
Manually Configure DNS Settings
69
Configure System VLAN Settings
69
Configure System 802.1X Settings
70
Configure Wired LAN Options
70
LLDP and LLDP-MED Support
72
LLMP-MED Information Discovery
72
Behavior When LLDP Is Enabled
72
Enable LLDP
72
Configure Wi-Fi as the Primary Network
73
Configure Wi-Fi Settings from System Device Settings
74
7 Securing the System
75
Managing System Access
75
Local Accounts
75
Configure Password Policies
75
Create Local Administrator Credentials
75
Change Administrator Credentials
76
Configure Account Lockout Settings
76
Configure System Access Settings
77
Configure the System Web Interface Port Lock
78
Disable USB Ports
78
Detecting Intrusions
78
PKI Certificates
79
Create a Certificate Signing Request
79
Create a TC10 or TC8 Certificate Signing Request
80
Configure Certificate Validation Options
82
Install a Certificate
82
View a Certificate
83
View a TC8 or TC10 Certificate
83
Delete a Certificate
83
Certificate Revocation
83
Manually Upload a CRL
84
Delete a CRL
84
Disable the Polycom Content App Port
84
System Allow List
84
Add IP Addresses to the Allow List
85
Delete IP Addresses from the Allow List
85
Ipv4 Address Formats
85
Ipv6 Address Formats
85
Call Encryption
86
Set up a Security Banner
86
Web Proxies
86
Enable the System to Use a Web Proxy
87
Set up Automatic Web Proxy Configuration
87
Set up Semi-Automatic Web Proxy Configuration
87
Manually Update the PAC File on the System
88
Manually Configure a Web Proxy
88
Sample PAC File
88
Scep
89
Install a SCEP Certificate
89
Configuring Simple Certificate Enrollment Protocol (SCEP)
89
View Connections to the System
90
System Port Usage
90
8 Configuring Audio Settings
93
Configure General Audio Settings
93
Audio Input
94
Configure IP Microphones
94
Configuring the Microphone Adapter
95
Polycom Acoustic Fence
95
Configure Polycom Acoustic Fence
96
Specify the Primary and Fence Microphones
97
Specify a Different Primary Microphone
97
Poly Noiseblockai V2
97
Enable Noiseblockai V2
98
Live Microphone Switching on Studio X70, Studio X52, and Studio X50
99
Configure Studio X70, Studio X52, X50 Microphone
99
Configure HDMI Audio Input
99
Configure 3.5 MM Audio Input
99
Using Poly Trio Microphones
100
Configure Noiseblockai When Paired with Poly Trio
101
Configuring the Microphone Adapter
101
Audio Output
101
Configure Audio Output for HDMI and 3.5 MM Audio
101
Enable Speaker Volume Boost for Poly Studio G7500 in Teams Rooms Mode
102
Configure Audio Output Settings on Studio X Systems
102
Speaker Volume Boost
102
Enable Speaker Volume Boost
103
Using Poly Trio Speakers
103
Choose Speakers When Paired with Poly Trio C60
103
Set the 3.5 MM Audio Output Mode
103
Connecting a USB Audio Device to the System
103
Connect a USB Audio Device to the System
104
Using USB and Bluetooth Headsets
104
Using the Shure Intellimix P300
104
Support for QSC Core Series and Biamp Audio Processors
104
Using the Eagleeye Cube USB Camera Microphone
105
Enable Poly Trio C60 Speakers and Microphones in Microsoft Teams Mode
105
Audio I/O Specifications
105
9 Configuring Video and Camera Settings
106
Hdmi I/O
106
Supported HDMI Output Resolutions for Single-Monitor Setups
107
Supported HDMI Output Resolutions for Dual-Monitor Setups
107
Supported HDMI Input Resolutions
107
Supported HDCI Input Resolutions
108
Configure Monitor Settings
108
Configure a Touch Monitor
108
Connect a Third Monitor to a System in Zoom Rooms Mode
108
Monitors with CEC
109
Disable CEC
110
Enable CEC
110
Configure General Camera Settings
110
Reset Camera Settings to Defaults
111
Calibrate Eagleeye Producer Group Framing
111
Use MJPEG Video Format on Eagleeye Cube Cameras
112
Selecting the Primary Camera
112
Camera Priority
112
Configuring Video Input Settings
113
Configure General Video Input Settings
113
Adjust the White Balance
114
Adjust Your Studio X Camera Lighting Based on Your Workspace
115
Configure Camera Tracking Settings on Poly Studio G62 and Poly G7500
115
Configure Camera Tracking Settings for Studio X Family Systems
115
Select People Framing
116
Select Frame Presenter on Poly Studio E60
116
Configure the Frame Presenter Tracking Area
116
Poly Directorai Perimeter
117
Define the Directorai Perimeter
117
10 Sharing Content
118
Default Option for Sharing Content
118
11 Customizing the Local Interface
119
Configure Dual Monitor Display Settings
119
Digital Signage
119
Configure Digital Signage
120
12 Configuring System Applications
121
Extron Environment Controls
121
Enable Environment Controls
121
Set up to the Extron Control App on the Poly TC8 or Poly TC10 Device
121
13 Controlling the System Remotely
123
Remotely Capture a Diagnostic Video Clip
123
Wake the System Remotely
123
14 System Maintenance
124
Unlock System Settings
124
Updating Software
124
Updating Paired Devices
124
Updating a Paired Poly TC8 or Poly TC10
125
Updating a Paired Poly Trio
125
Updating Software in the System Web Interface
125
Updating Your Poly G7500, Poly Studio G62, and Poly Studio X Series System
125
Manually Update Software
126
Automatically Update Software
127
Update Your System Using a USB Flash Drive
127
Update Poly HDCI Cameras
127
Downgrading Software
128
Manually Downgrade Software in the System Web Interface
128
Downgrade Software with a USB Flash Drive
128
Restart the System
128
Scheduled Auto Restart
129
Configure Scheduled Auto Restart
129
Reset System Settings
129
Locate the System Serial Number
130
Locate the System IP Address Using a Paired TC8 or TC10 Touch Controller
130
Locate the System IP Address Using the System Monitor and a USB Mouse
130
Factory Restore the System
130
Factory Restore the Poly Studio G62
132
Factory Restore the Poly Studio X52
133
Factory Restore a Table Microphone
133
Factory Restore a Ceiling Microphone
134
Factory Restore a Microphone Adapter
135
Factory Restore the Poly Studio E70 Camera
136
Factory Restore the Poly Studio E60 Camera
136
15 Diagnostic Functions
137
Import an Audio Configuration File Supplied by Poly Support
137
Check Provisioning Results
137
Checking System Status
138
Check Status in the System Web Interface
138
Checking the Web Proxy Configuration
138
PAC File Status
138
Verify the PAC File Contents
139
Logs
139
Consolidated System and Peripheral Device Logs
139
Configure Log Preferences
139
Configure Log Level
141
Retrieve Log Files
141
Transfer Logs to a USB Flash Drive
141
Configure Remote Logging
142
Configure Logging to System Internal Storage
143
Sample Log File
144
Run a Trace Route
145
SNMP Reporting
145
Configure SNMP
146
Download Mibs
148
Test the Call Experience
148
Test Connection with Another System
148
View Call Statistics
149
Verify Poly Lens Registration Status
150
16 Troubleshooting
151
Audio Issues
151
Poly Trio Audio Meter Not Displaying in System Web Interface
151
Fix Polycom Acoustic Fence Issues with G7500
151
Zoom Rooms Doesn't Detect Studio X30 Microphone after Reboot
151
Camera Issues
152
A Portion of the Eagleeye Cube USB Camera Name Is Cut off
152
Camera Not Recognized on a G7500 in Microsoft Teams Mode
152
G7500 Loses Connection to a Connected Studio E70 Camera
152
Lighting Conditions Impact Picture Quality
152
Presenter Tracking Takes Longer than Expected or Doesn't Identify a Presenter
153
Studio X30 Doesn't Update the Displayed Video Orientation
153
System Web Interface Is Displaying Invalid or Disabled Camera Settings
153
Content Sharing
154
Can't Use Airplay to Share Full Screen Video from a Website or App
154
General Issues
154
Contacts with the same Name Don't Display in the Contact List
154
Monitor Loses Signal after Monitor Swap
154
IP Devices
154
Paired IP Devices
154
IP Device Can't Pair to the Video System
154
IP Device Doesn't Display on the Available Devices List
155
Paired IP Device Is Disconnected
155
IP Device Paired to Inaccessible Video System
156
IP Audio Device Is Disconnected from G7500
156
Paired IP Device Doesn't Complete Software Update
156
System Sleep and Wake Behavior
157
The System Restarts When Sleeping or Waking
157
Monitor Doesn't Fully Wake from Sleep with CEC Enabled
157
Can't Wake the System by Touching the Monitor
157
Networking Issues
158
LDAP Directory Server Ignores the Minimum TLS Version Setting
158
Studio X52 Doesn't Receive an IP Address When Connected to a Netgear Smart Switch 1G Port
158
Provisioning Issues
158
Can't Connect to Secondary Network after Changing Country Code
158
Poly Clariti Manager Provisioning Fails after Downgrading Software
158
Zero Touch Onboarding Connection Fails During Initial Setup or after Reset
159
LED Status Indicators for the System LAN Ports
159
System Update Issues
159
After Updating a Studio E70 Camera It Becomes Unresponsive
159
System Doesn't Update Connected Peripherals
159
Recovering a System after an Unsuccessful Update to Videoos 4.0
160
Studio E70 Powered by a G7500 LLN Port Becomes Disconnected after an Update
160
Studio X70 Stuck in Reboot Loop after Enabling Device Mode
160
Advertisement
Poly Studio X52 Administrator's Manual (156 pages)
Brand:
Poly
| Category:
Conference System
| Size: 2 MB
Table of Contents
Table of Contents
3
1 about this Guide
12
Audience, Purpose, and Required Skills
12
Icons Used in Poly Documentation
12
2 Getting Started
13
Poly Partner Mode Overview
13
Product Overview of Poly Video Systems
14
Poly G7500 System Features and Capabilities
14
Poly Studio X70 Features and Capabilities
14
Poly Studio X52 Features and Capabilities
15
Poly Studio X50 Features and Capabilities
15
Poly Studio X30 Features and Capabilities
16
Poly Studio E70 Camera Overview
16
Administrator Features and Capabilities
17
Overview of System Hardware
17
Poly G7500 Hardware
17
Poly G7500 System Ports
17
Poly Studio X70 Hardware
18
Poly Studio X70 System Hardware Ports
19
Poly Studio X70 Privacy Shutter Behavior
20
Poly Studio X52 Hardware
20
Poly Studio X52 System Ports
21
Poly Studio X52 Privacy Cover
21
Poly Studio X50 Hardware
22
Poly Studio X50 System Ports
22
Poly Studio X50 Privacy Cover
23
Poly Studio X30 Hardware
24
Poly Studio X30 System Ports
24
Poly Studio X30 Privacy Cover
25
Poly Studio E70 Camera Hardware
25
Poly Studio E70 Ports
25
Poly Studio E70 Privacy Shutter Behavior
26
Powering the System on and off
27
Navigating the System
27
Access the System Web Interface
27
LED Status Indicators
27
LED Status Indicators for the G7500 System
27
LED Status Indicators for the Studio X70 System
28
LED Status Indicators for the Studio X52 System
28
LED Status Indicators for Studio X50, and Studio X30 Systems
29
LED Status Indicators for the Studio E70 Camera
30
3 Setting up the System
31
Set up Your G7500 or Studio X System
31
Default System Configuration
31
Completing Initial System Setup
32
Complete Setup with the System Web Interface
33
Complete Setup with Provisioning
33
Using Your System with Google Meet
34
Select Google Meet as the System Conference Provider
34
Register Your System with Google Meet
34
Registering the System with Poly Lens
35
Register the System with Poly Lens During System Setup
35
Register the System with Poly Lens Post Setup
35
Change the Conferencing Partner Application
35
Managing Peripheral Devices
35
Pairing IP Devices on the Link-Local Network (LLN)
35
Automatically Pair an IP Device
36
Disable Automatic Pairing
36
Manually Pair an IP Device
36
Pairing IP Devices on the Local Area Network (LAN)
36
Pairing a Poly Trio
36
Configure a Poly Trio for Pairing
37
Pair an IP Device on the Primary Network
37
Unpair an IP Device
38
Connect a USB Device
38
Poly Bluetooth Remote Control
38
Configure Remote Control Behavior
39
Pair a Bluetooth Remote Control
39
Unpair a Remote Control
40
Poly IR Receiver and IR Remote
40
Poly IR Remote Control Button Functions
40
IP Microphones
42
Poly IP Table Microphone Ports
42
Poly IP Ceiling Microphone Ports
42
LED Status Indicators for IP Microphones
43
Poly Microphone IP Adapter
43
Microphone Adapter Ports
43
LED Status Indicators for the Microphone Adapter
44
Powering the Microphone Adapter on and off
45
Connecting Microphones to the Microphone Adapter
45
Move a Microphone Adapter to Another Location
45
Connecting Poly Studio E70 to a G7500
45
Connect a Studio E70 to a G7500 Using a USB Cable
46
Unpair a Studio E70 Camera from a G7500 to Use It as a USB Camera
46
Switch a Studio E70 USB-Connected Camera to LLN IP Connected
46
Connect a Studio E70 with a G7500 as an LLN IP Camera
47
Disable IP Camera Mode by Performing a Factory Reset on a Studio E70
47
4 Configuring General Settings
49
Name the System and Room
49
Provide Contact Information
49
Set the Date and Time
50
Set the System Location
50
Set the Local Interface Language
51
Configure Sleep Settings
51
Configure out of Office Settings
51
Change Studio X Series LED Bar Brightness
51
Shared Microsoft Teams Admin Center Settings
52
Change the Conferencing Partner Application
52
Set the Conferencing Provider to Device Mode
52
Set the Device Mode Idle Timeout
53
Display a Button to Access Camera Controls in Device Mode
53
Disable Poly Device Mode
53
System Usage Data Collected by Poly
53
Send Usage Data to Poly
54
5 Using a Provisioning Service
55
Register the System with Poly Clariti Manager Provisioning Service
55
Download a Provisioning Template Configuration File
56
Register the System with the Poly Lens Provisioning Service
56
Register the System Using DHCP Auto Discovery
57
6 Configuring Network Settings
58
Configuring Wired LAN Settings
58
Automatically Obtain Ipv4 Address Settings
58
Manually Configure Ipv4 Address Settings
58
Automatically Obtain Ipv6 Address Settings
58
Manually Configure Ipv6 Address Settings
59
Manually Assign a Host Name and Domain Name
59
Manually Configure DNS Settings
60
Configure System VLAN Settings
60
Configure System 802.1X Settings
60
Configure Wired LAN Options
61
LLDP and LLDP-MED Support
62
LLMP-MED Information Discovery
62
Behavior When LLDP Is Enabled
63
Enable LLDP
63
Configure Wi-Fi as the Primary Network
63
Configure Wi-Fi Settings from System Device Settings
65
7 Securing the System
66
Managing System Access
66
Local Accounts
66
Configure Password Policies
66
Create Local Administrator Credentials
66
Change Administrator Credentials
67
Configure Account Lockout Settings
67
Configure System Access Settings
68
Configure the System Web Interface Port Lock
69
Disable USB Ports
69
Detecting Intrusions
69
PKI Certificates
70
Create a Certificate Signing Request
71
Create a TC10 or TC8 Certificate Signing Request
72
Configure Certificate Validation Options
73
Install a Certificate
73
View a Certificate
74
View a TC8 or TC10 Certificate
74
Delete a Certificate
74
Certificate Revocation
75
Manually Upload a CRL
75
Delete a CRL
75
Disable the Polycom Content App Port
75
System Allow List
76
Add IP Addresses to the Allow List
76
Delete IP Addresses from the Allow List
76
Ipv4 Address Formats
76
Ipv6 Address Formats
77
Call Encryption
77
Set up a Security Banner
77
Web Proxies
77
Enable the System to Use a Web Proxy
78
Set up Automatic Web Proxy Configuration
78
Set up Semi-Automatic Web Proxy Configuration
78
Manually Update the PAC File on the System
79
Manually Configure a Web Proxy
79
Sample PAC File
79
Simple Certificate Enrollment Protocol
80
Install a SCEP Certificate
80
Configuring Simple Certificate Enrollment Protocol (SCEP)
80
View Connections to the System
81
System Port Usage
81
8 Configuring Audio Settings
84
Configure General Audio Settings
84
Audio Input
85
Configure IP Microphones
85
Configuring the Microphone Adapter
86
Polycom Acoustic Fence
86
Configure Polycom Acoustic Fence
87
Specify the Primary and Fence Microphones
87
Specify a Different Primary Microphone
88
Sound Reflection Reduction
88
Enable Sound Reflection Reduction
88
Live Microphone Switching on Studio X70, Studio X52, and Studio X50
88
Configure Studio X70, Studio X52, X50 Microphone
89
Configure HDMI Audio Input
89
Configure 3.5 MM Audio Input
89
Using Poly Trio Microphones
90
Configure Noiseblockai When Paired with Poly Trio
91
Configuring the Microphone Adapter
91
Audio Output
91
Configure G7500 Audio Output for HDMI and 3.5 MM Audio
91
Configure Audio Output Settings on Studio X Systems
92
Using Poly Trio Speakers
92
Choose Speakers When Paired with Poly Trio
92
Configure 3.5 MM Audio Output
93
Connecting a USB Audio Device to the System
93
Using USB and Bluetooth Headsets
93
Using the Shure Intellimix P300
93
Support for QSC Core Series and Biamp Audio Processors
94
Using the Eagleeye Cube USB Camera Microphone
94
Connect a USB Audio Device to the System
94
Audio I/O Specifications
94
9 Configuring Video and Camera Settings
96
Hdmi I/O
96
Supported HDMI Output Resolutions for Single-Monitor Setups
97
Supported HDMI Output Resolutions for Dual-Monitor Setups
97
Supported HDMI Input Resolutions
97
Supported HDCI Input Resolutions
98
Configure Monitor Settings
98
Configure a Touch Monitor
98
Monitors with CEC
99
Disable CEC
99
Enable CEC
99
Configure General Camera Settings
100
Reset Camera Settings to Defaults
100
Calibrate Eagleeye Producer Group Framing
101
Use MJPEG Video Format on Eagleeye Cube Cameras
101
Supported USB Cameras
101
Selecting the Primary Camera
103
Camera Priority
103
Configuring Video Input Settings
103
Configure General Video Input Settings
103
Adjust the White Balance
104
Adjust Studio X70, Studio X52, Studio X50, or Studio X30 Camera Lighting Based on Workspace
105
Configure Camera Tracking Settings for Studio X Family Systems
105
Select People Framing (Preview) on Studio X70, Studio X52, and Studio E70
106
Configure Camera Tracking Settings for G7500
107
Presenter Mode
108
Poly Directorai Perimeter
108
Define the Directorai Perimeter
109
10 Sharing Content
110
Default Option for Sharing Content
110
11 Customizing the Local Interface
111
Configure Dual Monitor Display Settings
111
Digital Signage
111
Configure Digital Signage
112
12 Configuring System Applications
113
Extron Environment Controls
113
Enable Environment Controls
113
Set up to the Extron Control App on the TC8 or TC10 Device
113
13 Controlling the System Remotely
115
Control the Camera Remotely
115
Remotely Capture a Diagnostic Video Clip
115
Wake the System Remotely
116
End a Session
116
14 System Maintenance
117
Unlock System Settings
117
Updating Software
117
Updating Paired Devices
117
Updating a Paired Poly TC8 or Poly TC10
118
Updating a Paired Poly Trio
118
Updating Software in the System Web Interface
118
Choose How to Get Software Updates
118
Manually Update Software
121
Automatically Update Software
121
Update Software Using a USB Flash Drive
121
Update Poly HDCI Cameras
122
Downgrading Software
122
Manually Downgrade Software in the System Web Interface
122
Downgrade Software with a USB Flash Drive
122
Restart the System
123
Scheduled Auto Restart
123
Configure Scheduled Auto Restart
123
Reset System Settings
123
Locate the System Serial Number
124
Locate the System IP Address Using a Paired TC8 or TC10 Touch Controller
124
Locate the System IP Address Using the System Monitor and a USB Mouse
124
Factory Restore the System
124
Factory Restore the Studio X52
126
Factory Restore a Table Microphone
126
Factory Restore a Ceiling Microphone
127
Factory Restore a Microphone Adapter
128
Factory Restore the Studio E70 Camera
129
15 Diagnostic Functions
130
Audio Tests
130
Test Speakers
130
Test Audio Levels
130
Test Polycom Stereosurround
131
Check Provisioning Results
131
Checking System Status
132
Check Status in the Local Interface
132
Check Status in the System Web Interface
133
Checking the Web Proxy Configuration
133
PAC File Status
133
Verify the PAC File Contents
133
Logs
134
Consolidated System and Peripheral Device Logs
134
Configure Log Preferences
134
Configure Log Level
135
Retrieve Log Files
136
Transfer Logs to a USB Flash Drive
136
Configure Remote Logging
136
Configure Logging to System Internal Storage
137
Sample Log File
138
Run a Trace Route
139
SNMP Reporting
139
Configure SNMP
140
Download Mibs
141
Test the Call Experience
142
Test Connection with Another System
142
View Call Statistics
142
Verify Poly Lens Registration Status
143
16 Troubleshooting
144
Audio Issues
144
On a G7500 with a Studio E70 Camera and 3.5 MM Audio DSP Echoes Are Heard on the Far End
144
Poly Trio Audio Meter Not Displaying in System Web Interface
144
Fix Polycom Acoustic Fence Issues with G7500
144
Camera Issues
145
A Portion of the Eagleeye Cube USB Camera Name Is Cut off
145
Camera Not Recognized on a G7500 in Microsoft Teams Mode
145
G7500 Loses Connection to a Connected Studio E70 Camera
145
Lighting Conditions Impact Picture Quality
145
Presenter Tracking Takes Longer than Expected or Doesn't Identify a Presenter
146
System Web Interface Is Displaying Invalid or Disabled Camera Settings
146
Content Sharing
146
Can't Use Airplay to Share Full Screen Video from a Website or App
146
General Issues
147
Contacts with the same Name Don't Display in the Contact List
147
Monitor Loses Signal after Monitor Swap
147
IP Devices
147
Paired IP Devices
147
IP Device Can't Pair to the Video System
147
IP Device Doesn't Display on the Available Devices List
147
Paired IP Device Is Disconnected
148
IP Device Paired to Inaccessible Video System
148
IP Audio Device Is Disconnected from G7500
149
Paired IP Device Doesn't Complete Software Update
149
System Sleep and Wake Behavior
149
The System Restarts When Sleeping or Waking
149
Monitor Doesn't Fully Wake from Sleep with CEC Enabled
150
Can't Wake the System by Touching the Monitor
150
Networking Issues
150
LDAP Directory Server Ignores the Minimum TLS Version Setting
150
Studio X52 Doesn't Receive an IP Address When Connected to a Netgear Smart Switch 1G Port
150
Provisioning Issues
151
Can't Connect to Secondary Network after Changing Country Code
151
Poly Clariti Manager Provisioning Fails after Downgrading Software
151
Zero Touch Onboarding Connection Fails During Initial Setup or after Reset
151
LED Status Indicators for the System LAN Ports
151
System Update Issues
152
After Updating a Studio E70 Camera It Becomes Unresponsive
152
System Doesn't Update Connected Peripherals
152
Recovering a System after an Unsuccessful Update to Videoos 4.0
152
Poly Studio X52 User Manual (58 pages)
Video Mode
Brand:
Poly
| Category:
Conference System
| Size: 1 MB
Table of Contents
Table of Contents
2
1 about this Guide
6
Audience, Purpose, and Required Skills
6
Icons Used in Poly Documentation
6
2 Getting Started
7
Product Overview of Poly Video Systems
7
Poly Studio G62 Product Overview
7
Poly G7500 System Features and Capabilities
7
Poly Studio X70 Features and Capabilities
8
Poly Studio X52 Features and Capabilities
8
Poly Studio X50 Features and Capabilities
9
Poly Studio X30 Features and Capabilities
10
Poly Studio E70 Camera Overview
10
Poly Studio E60 Camera Overview
10
Administrator Features and Capabilities
11
Navigating Your System
11
Access Poly Control Panel
11
Home Screen
11
Access the Home Screen While in an Application
11
Overview of System Hardware
11
Poly Studio G62 System Ports
12
Poly G7500 Hardware
13
Poly G7500 System Ports
13
Poly Studio X70 Hardware
14
Poly Studio X70 System Hardware Ports
14
Poly Studio X70 Privacy Shutter Behavior
15
Poly Studio X52 Hardware
16
Poly Studio X52 System Ports
16
Poly Studio X52 Privacy Cover
17
Poly Studio X50 Hardware
17
Poly Studio X50 System Ports
18
Poly Studio X50 Privacy Cover
19
Poly Studio X30 Hardware
19
Poly Studio X30 System Ports
20
Poly Studio X30 Privacy Cover
20
Poly Studio E70 Camera Hardware
21
Poly Studio E70 Ports
21
Poly Studio E70 Privacy Shutter Behavior
22
Poly Studio E60 Camera Hardware
22
Poly Studio E60 Ports
23
Poly Studio E60 Privacy Shutter Behavior
24
LED Status Indicators
24
Poly Studio G62 LED Behavior
25
LED Status Indicators for the Poly G7500 System
25
LED Status Indicators for the Poly Studio X70 System
26
LED Status Indicators for Poly Studio X50 and Poly Studio X30 Systems
26
LED Status Indicators for the Poly Studio E70 Camera
27
Poly Studio E60 LED Indicators
28
Powering the System on and off
28
Navigating Your System
28
Home Screen
28
Content Screen
30
Poly IR Remote Control Button Functions
31
Bluetooth Remote Control Button Functions
32
Wake the System
33
Accessibility Features
33
Users Who Are Deaf or Hard of Hearing
33
Users Who Are Blind, Have Low Vision, or Have Limited Vision
34
Users with Limited Mobility
34
3 Calling
36
Placing Calls
36
Place a Call
36
Answer a Call
37
Ignore a Call
37
End a Call
37
Call a Password-Protected Zoom Meeting Using Trio C60
37
Calling Contacts
38
Call a Contact
38
Call a Frequent Contact
38
Call a Recent Contact
38
Calling Favorite Contacts
38
Favorite a Contact
39
Unfavorite a Contact
39
Call a Favorite Contact
39
Joining Meetings from the Calendar
39
Meeting Cards
39
View Meeting Cards
39
Join a Meeting from a Meeting Card
40
Join an Overbooked Meeting
40
Join a Password-Protected Meeting
40
4 Sharing Content
41
Sharing Content from a Computer or Device
41
Polycom Content App
41
Cast Content from an Airplay- or a Miracast-Certified Device
41
Share Content Using an HDMI Connection
42
Sharing Content on a Blackboard or Whiteboard
42
Add a Blackboard or Whiteboard
42
Take a Snapshot of Your Content
42
Delete Snapshots or Content
43
End a Content Session
43
End a Call with Blackboard or Whiteboard Content
43
5 Cameras
44
Adjust an In-Room Camera
44
Adjust a Far-Site Camera
44
Turn Your Camera on or off
45
Turn Camera Tracking on or off
45
Using Camera Presets
45
Save a Camera Preset from the Local Interface
45
Select a Preset
46
Delete a Preset
46
Selecting the Primary Camera
46
Camera Priority
46
Select the Primary Camera from the Local Interface
47
6 Using Device Mode
48
Computer and Cable Requirements for Device Mode
48
Access Device Mode
48
Use Your System as a Computer Accessory
49
Adjust the System Audio and Camera Settings in Device Mode
49
Managing Incoming Calls When in Device Mode
50
Exit Device Mode and Disconnect Your Computer
50
7 Using the Poly Control App
51
Control the System with the Poly Control App
51
8 Settings
52
Video Adjustments
52
Change the Participant Layout
52
Audio Adjustments
52
Mute Your Microphones
52
Unmute Your Microphones
53
Adjust the Volume
53
9 Troubleshooting
54
Poly Device Mode
54
Audio Levels Are too High or Low
54
Conferencing Application Doesn't Use System Camera or Audio
54
Can't Use System's Camera or Audio
54
Improve Audio Quality
55
Improve Laptop Screen Mirroring
55
Can't Share Wireless Content
55
View Content Help Tips
56
View Blackboard Help Tips
56
10 Getting Help
57
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Poly Studio X52 User Manual (37 pages)
Brand:
Poly
| Category:
Conference System
| Size: 0 MB
Table of Contents
Table of Contents
3
1 about this Guide
5
Audience, Purpose, and Required Skills
5
Icons Used in Poly Documentation
5
2 Getting Started
6
Poly Partner Mode Overview
6
Navigating Your System
6
Poly IR Remote Control Button Functions
6
Bluetooth Remote Control Button Functions
7
Enable Talkback in Microsoft Teams Rooms
9
Navigating Talkback in Microsoft Teams Rooms
9
Using a Connected Trio in a Microsoft Teams Rooms Environment
9
Product Overview of Poly Video Systems
10
Poly G7500 System Features and Capabilities
10
Poly Studio X70 Features and Capabilities
10
Poly Studio X52 Features and Capabilities
11
Poly Studio X50 Features and Capabilities
11
Poly Studio X30 Features and Capabilities
12
Poly Studio E70 Camera Overview
12
Administrator Features and Capabilities
12
Overview of System Hardware
13
Poly G7500 Hardware
13
Poly G7500 System Ports
13
Poly Studio X70 Hardware
14
Poly Studio X70 System Hardware Ports
15
Poly Studio X70 Privacy Shutter Behavior
16
Poly Studio X52 Hardware
16
Poly Studio X52 System Ports
17
Poly Studio X52 Privacy Cover
17
Poly Studio X50 Hardware
18
Poly Studio X50 System Ports
18
Poly Studio X50 Privacy Cover
19
Poly Studio X30 Hardware
20
Poly Studio X30 System Ports
20
Poly Studio X30 Privacy Cover
21
Poly Studio E70 Camera Hardware
21
Poly Studio E70 Ports
21
Poly Studio E70 Privacy Shutter Behavior
22
LED Status Indicators
23
LED Status Indicators for the G7500 System
23
LED Status Indicators for the Studio X70 System
23
LED Status Indicators for Studio X50, and Studio X30 Systems
24
LED Status Indicators for the Studio E70 Camera
25
Powering the System on and off
25
Wake the System
25
Accessibility Features
26
Users Who Are Deaf or Hard of Hearing
26
Users Who Are Blind, Have Low Vision, or Have Limited Vision
26
Users with Limited Mobility
26
3 Sharing Content
28
Share Content Using an HDMI Connection
28
4 Using Device Mode
29
Computer and Cable Requirements for Device Mode
29
Access Device Mode
29
Use Your System as a Computer Accessory
30
Adjust the System Audio and Camera Settings in Device Mode
30
Managing Incoming Calls When in Device Mode
31
Exit Device Mode and Disconnect Your Computer
31
5 Settings
32
Cameras
32
Adjust an In-Room Camera
32
Turn Camera Tracking on or off
32
Audio Adjustments
33
Adjust the Volume
33
6 Troubleshooting
34
Poly Device Mode
34
Audio Levels Are too High or Low
34
Conferencing Application Doesn't Use System Camera or Audio
34
Can't Use System's Camera or Audio
34
Improve Audio Quality
35
Improve Laptop Screen Mirroring
35
Poly Studio X52 User Manual (49 pages)
Brand:
Poly
| Category:
Conference System
| Size: 0 MB
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