Pitney Bowes PCN 2H20 Manuals

Manuals and User Guides for Pitney Bowes PCN 2H20. We have 1 Pitney Bowes PCN 2H20 manual available for free PDF download: User Manual

Pitney Bowes PCN 2H20 User Manual (181 pages)

Brand: Pitney Bowes | Category: Postal Equipment | Size: 14 MB

Table of Contents
3
Installation
8
Installing the Sendpro C, Sendpro
9
Open the Box
9
Unpack the Device
11
Install the Printhead
12
Installing a Scale
17
Installing an External Scale
18
Installing the Printhead
21
In this Section
26
Connectivity
27
Setting up a Wired Network Connection
27
Setting up a Wireless (Wi-Fi) Network Connection
29
Connecting to a Hidden Wi-Fi Network
30
Forgetting a Wi-Fi Network
32
Checking Your Network Connection
33
Finding the MAC Address for Wired and Wireless Networks
34
Setting up a Proxy Server
37
Scales and Weighing
40
In this Section
40
Using the Scale When Printing Postage
41
Entering the Weight Manually When Printing Postage
41
Zeroing the Scale
42
Accounting
45
What Is Accounting
45
Adding an Account
46
Turning Envelope Printing Account Passwords on or off
47
Selecting an Envelope Printing Account
49
Editing an Account
49
Making an Account Inactive
50
Deleting an Envelope Printing Account
51
Postage Funding
53
Checking the Available Funds for Printing Postage
53
Refilling Postage Funds for Printing Postage
54
Before You Begin
54
Getting a Royal Mail Refund for Damaged or Incorrectly Printed Mail
55
Changing the Default Refill Amount for Printing Postage
56
Setting the Low Funds Warning for Printing Postage
57
Mailing and Shipping
58
Signing in to and out of the Parcel Shipping App
59
Printing a Shipping Label
59
Signing out
59
Printing an International Shipping Label
67
Before You Begin
67
Printing a Shipping Label from the Shipping Address Book
78
Tracking a Shipment
79
Adding a New Sender Address for Shipping Labels
79
Editing the Sender Address for Shipping Labels
79
Reprinting a Shipping Label
80
Getting a Refund for a Shipping Label
80
What Are Shipping Cost Accounts
80
Turning Cost Accounts on or off for Shipping Labels
81
Adding a Shipping Label Cost Account
81
Modifying a Shipping Label Cost Account
82
Searching for an Address in the Shipping Address Book
83
Adding a Shipping Labels Preset
84
Setting a Transaction Limit for Shipping Labels
84
Setting the Label Options for Shipping Labels
85
Emailing Tracking Numbers for Shipping Labels
85
Sending Post by First Class
86
Sending a Large First Class Envelope
86
Sending an International Letter
86
Sending Post Using Special Delivery Rates
87
Sending Post Using Signed for Rates
93
Tap the UK Trackable Products Report. You May Need to Scroll to Locate this Report
97
Tap Next, then Set the Time Period You Want the Report to Provide
97
Viewing and Exporting Special Delivery and Signed for Tracking Numbers in Inview
98
Tap View Report to View the Report Information on Your Device
98
Alternatively, Tap Actions then Email Report to Email the Report
98
Address Management
102
In this Section
102
Using the Shipping Address Book
103
Adding New Addresses to the Shipping Address Book
103
Searching Addresses in the Shipping Address Book
103
Editing Addresses in the Address Book
104
Deleting Addresses from the Address Book
104
Sealing
107
Filling the Moistener Tank
107
Sealing Envelopes When You Print Postage
107
Sealing Envelopes Without Printing Postage
109
Avoiding Envelope Sealing Issues
110
History and Reports
113
Viewing and Printing a Postage Refill Receipt
113
Viewing the Total Spent on Printing Postage
113
Printing a Funds Report
113
Running Postage Printing Account Reports
114
Setting the Report Period for an Account
114
Setting the Account Report Preferences
115
Emailing an Account Report
116
10 • Printing
119
What Are Print Modes
119
Printing a Custom or Standard Graphic
119
Adding a Return Address or Custom Text Message
122
Printing a Graphic Without Printing Postage
125
Printing Only the Date and Time
125
Printing a Test Pattern
126
Feeding and Jamming
127
Preventing Envelope Feeding Problems
128
Cleaning the Feeder
129
Checking the Ink Level
131
Ordering Ink Cartridges
131
Replacing the Ink Cartridge
132
In this Section
134
13 • Settings
135
What Are Presets
135
Adding Presets
135
Save the Preset
136
Selecting a Preset
137
Renaming a Preset
137
Setting the Default Preset Timer
139
Deleting a Preset
140
Advancing the Date
141
Adjusting Display Brightness
141
Using the Toolbar
142
Adjusting the Scale Location Code
143
Clearing or Resetting the Number of Mailpieces Sent
144
Creating or Disabling the Security PIN
144
Uploading Postage Transactions
145
Uploading System Logs
146
14 - Rate Change
148
Updating Postal Rates or Software
149
15 - Maintenance
151
Cleaning the Printhead
152
Cleaning the Moistener Brush and Wick Assembly
156
Ordering Supplies
161
Product Information
162
Finding the Product Code Number (PCN) and Serial Number
163
Navigating the Home Screen
164
Navigating the Envelope Printing App
164
Connections on the Back
165
Royal Mail Requirements
166
Parts of the Sendpro C, Sendpro
166
Parts of a Postal Frank
167
Postal Security Device
168
Specifications
168
Power Requirements
168
Operating Temperature
169
Sound Level
169
Connectivity Options
171
Material Specifications
171
Moving the Sendpro C, Sendpro
174
Safety
174
Contacting Pitney Bowes
177
Third Party Software
178

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Pitney Bowes PCN 2H20 User Manual (181 pages)

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