HP Z2 SFF G1i Manuals

Manuals and User Guides for HP Z2 SFF G1i. We have 1 HP Z2 SFF G1i manual available for free PDF download: Maintenance And Service Manual

HP Z2 SFF G1i Maintenance And Service Manual (140 pages)

Brand: HP | Category: Desktop | Size: 9 MB

Legal Information
2
Table of Contents
3
Computer Features
8
Front
8
Rear
9
Labels
10
Product Specifications
11
Illustrated Parts Catalog
12
Computer Major Components
12
Miscellaneous Parts
16
Routine Care, Drive Guidelines, and Disassembly Preparation
19
Electrostatic Discharge Information
19
Generating Static Electricity
19
Preventing Electrostatic Damage to Equipment
20
Personal Grounding Methods and Equipment
20
Grounding the Work Area
21
Recommended Materials and Equipment
21
Operating Guidelines
22
Routine Care
22
General Cleaning Safety Precautions
22
Removing Dirt and Debris from Your Computer
23
Cleaning Your Computer with a Disinfectant
23
Cleaning the Computer Case
24
Cleaning the Keyboard
24
Cleaning the Monitor
25
Cleaning the Mouse
25
Service Considerations
25
Tools and Software Requirements
25
Screws
26
Cables and Connectors
26
Lithium Coin Cell Battery
26
Cable Management
26
Preparation for Disassembly
28
Removal and Replacement Procedures
29
Access Panel
29
QX118 Key
30
Optical Drive
31
Graphics Card
33
Hood Lock
35
Serial Port
35
Front Bezel
36
Bezel Blank
37
Drive Cage
38
Memory Modules (Dimms)
39
Battery
42
WLAN Module
44
Chassis Fan
46
Solid-State Drive
47
Power Supply
50
Speaker
51
Rear Fan
52
Option Board
54
Heat Sink with Fan
55
Processor
59
Fly Card
61
Hood Sensor
62
Wireless Antennas and Cables
63
System Board
64
Troubleshooting Without Diagnostics
69
Before You Call for Technical Support
69
Helpful Hints
70
Solving General Problems
70
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
71
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
71
Computer will Not Respond to Keyboard or Mouse
71
Computer Date and Time Display Is Incorrect
71
There Is no Sound or Sound Volume Is too Low
71
Cannot Remove Computer Cover or Access Panel
72
Poor Performance
72
Computer Turns off with Four Red Blinks and Two White Blinks
73
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
73
Solving Power Problems
74
Power Supply Shuts down Intermittently
74
Two Red Blinks then Two Beeps
74
Four Red Blinks then Four Beeps
75
Solving Hard Drive Problems
75
Hard Drive Error Occurs
75
Disk Drive Transaction Problem
75
Drive Not Found (Identified)
76
Nonsystem Disk/Ntldr Missing Message
76
Computer will Not Boot from Hard Drive
76
Computer Seems to be Locked up
77
Solving Audio Problems
77
Sound Cuts in and out
77
Sound Does Not Come out of the Speaker or Headphones
77
Computer Appears to be Locked up While Recording Audio
78
Line-In Jack Is Not Functioning Properly
78
Solving Printer Problems
78
Printer will Not Print
78
Printer will Not Turn on
79
Printer Prints Garbled Information
79
Printer will Not Print
79
Solving Keyboard and Mouse Problems
79
Keyboard Commands and Typing Are Not Recognized by the Computer
79
Mouse Does Not Respond to Movement or Is too Slow
80
Solving Hardware Installation Problems
80
A New Device Is Not Recognized as Part of the System
81
Computer will Not Start
81
Three Red Blinks then Two White Blinks
81
Solving Network Problems
82
Network Driver Does Not Detect Network Controller
82
Network Status Link Light Never Blinks
82
Diagnostics Reports a Failure
83
Diagnostics Passes, but the Computer Does Not Communicate with the Network
83
Network Controller Stopped Working When an Expansion Board was Added to the Computer
83
Network Controller Stops Working Without Apparent Cause
83
Cannot Connect to Network Server When Attempting Remote System Installation
84
System Setup Utility Reports Unprogrammed EEPROM
84
Solving Memory Problems
84
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
84
Out of Memory Error
85
Memory Count During POST Is Wrong
85
Insufficient Memory Error During Operation
85
Five Red Blinks then Five Beeps
85
Solving USB Flash Drive Problems
85
USB Flash Drive Is Not Seen as a Drive Letter in Windows
85
USB Flash Drive Not Found (Identified)
86
System will Not Boot from USB Flash Drive
86
The Computer Boots to DOS after Making a Bootable Flash Drive
86
Solving Internet Access Problems
86
Unable to Connect to the Internet
86
Cannot Automatically Launch Internet Programs
87
Solving Software Problems
87
Computer will Not Start up and the HP Logo Does Not Appear
87
Illegal Operation Has Occurred" Error Message Is Displayed
87
Computer Setup (F10) Utility
89
Using Computer Setup (F10) Utilities
89
Computer Setup Main
90
Computer Setup Security
94
Computer Setup Advanced
100
POST Error Messages
110
POST Numeric Codes and Text Messages
110
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
116
Password Security and Resetting CMOS
119
Changing a Setup or Power-On Password
119
Deleting a Setup or Power-On Password
119
Backing Up, Restoring, and Recovering
121
Backing up Information and Creating Recovery Media
121
Using Windows Tools for Backing up
121
Only)
121
Restoring and Recovering Your System
121
Creating a System Restore
122
Restoring and Recovery Methods
122
Recovering Using the HP Recovery USB Flash Drive
122
Changing the Computer Boot Order
123
Using HP Sure Recover (Select Products Only)
123
Using HP PC Hardware Diagnostics
124
Using HP PC Hardware Diagnostics Windows (Select Products Only)
124
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
124
Accessing HP PC Hardware Diagnostics Windows
124
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
124
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
125
Downloading HP PC Hardware Diagnostics Windows
125
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
125
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
125
Downloading HP Hardware Diagnostics Windows by Product Name or Number
126
Only)
126
Installing HP PC Hardware Diagnostics Windows
126
Using HP PC Hardware Diagnostics UEFI
126
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
126
Starting HP PC Hardware Diagnostics UEFI
126
Only)
127
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
127
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
128
Only)
128
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
128
Downloading Remote HP PC Hardware Diagnostics UEFI
128
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
128
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
129
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
129
Statement of Memory Volatility
130
Current BIOS Steps
130
Nonvolatile Memory Usage
132
Questions and Answers
133
Using HP Sure Start (Select Products Only)
134
Power Cord Set Requirements
135
General Requirements
135
Japanese Power Cord Requirements
135
Country-Specific Requirements
135
Specifications
137
Index
138

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HP Z2 SFF G1i Maintenance And Service Manual (140 pages)

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