HP EliteDesk 8 Tower G1i Manuals

Manuals and User Guides for HP EliteDesk 8 Tower G1i. We have 1 HP EliteDesk 8 Tower G1i manual available for free PDF download: Maintenance And Service Manual

HP EliteDesk 8 Tower G1i Maintenance And Service Manual (138 pages)

Desktop AI PC

Brand: HP | Category: Desktop | Size: 9 MB

Legal Information
2
Table of Contents
3
Computer Features
8
Standard Configuration Features
8
Front Panel Components
8
Rear
9
Serial Number Location
11
Using an Optional Security Lock
11
Security Cable Lock
11
Padlock
12
Illustrated Parts Catalog
13
Computer Major Components
13
Miscellaneous Parts
16
Routine Care, Drive Guidelines, and Disassembly Preparation
19
Electrostatic Discharge Information
19
Generating Static Electricity
19
Preventing Electrostatic Damage to Equipment
20
Personal Grounding Methods and Equipment
20
Grounding the Work Area
21
Recommended Materials and Equipment
21
Operating Guidelines
22
Routine Care
22
General Cleaning Safety Precautions
22
Removing Dirt and Debris from Your Computer
23
Cleaning Your Computer with a Disinfectant
23
Cleaning the Computer Case
24
Cleaning the Keyboard
24
Cleaning the Monitor
25
Cleaning the Mouse
25
Service Considerations
25
Tools and Software Requirements
25
Screws
26
Cables and Connectors
26
Hard Drives
26
Lithium Coin Cell Battery
27
SATA Hard Drives
27
Cable Management
28
Removal and Replacement Procedures for Customer Self-Repair Parts
29
Component Replacement Procedures
29
Preparation for Disassembly
29
Battery
30
Memory Modules (Dimms)
32
Removal and Replacement Procedures for Authorized Service Provider Parts
36
Component Replacement Procedures
36
Front Bezel Filter
36
Access Panel
37
Solid-State Drive
38
WLAN Module
39
Optical Drive
41
Front Bezel
43
Bezel Blank
44
Drive Cage
45
Graphics Card Holder
46
Graphics Card
46
Speaker
48
Hard Drive and Drive Cage
49
Power Supply
51
Rear Fan
53
Hood Sensor
53
Hood Lock
54
Serial Port
55
Heat Sink with Fan
56
Processor
59
Wireless Antennas and Cables
60
Option Board
62
System Board
63
Troubleshooting Without Diagnostics
67
Before You Call for Technical Support
67
Helpful Hints
68
Solving General Problems
68
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
69
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
69
Computer will Not Respond to Keyboard or Mouse
69
Computer Date and Time Display Is Incorrect
69
There Is no Sound or Sound Volume Is too Low
69
Cannot Remove Computer Cover or Access Panel
70
Poor Performance
70
Computer Turns off with Four Red Blinks and Two White Blinks
71
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
71
Solving Power Problems
72
Power Supply Shuts down Intermittently
72
Two Red Blinks then Two Beeps
72
Four Red Blinks then Four Beeps
73
Solving Hard Drive Problems
73
Hard Drive Error Occurs
73
Disk Drive Transaction Problem
73
Drive Not Found (Identified)
74
Nonsystem Disk/Ntldr Missing Message
74
Computer will Not Boot from Hard Drive
74
Computer Seems to be Locked up
75
Solving Audio Problems
75
Sound Cuts in and out
75
Sound Does Not Come out of the Speaker or Headphones
75
Computer Appears to be Locked up While Recording Audio
76
Line-In Jack Is Not Functioning Properly
76
Solving Printer Problems
76
Printer will Not Print
76
Printer will Not Turn on
77
Printer Prints Garbled Information
77
Printer will Not Print
77
Solving Keyboard and Mouse Problems
77
Keyboard Commands and Typing Are Not Recognized by the Computer
77
Mouse Does Not Respond to Movement or Is too Slow
78
Solving Hardware Installation Problems
78
A New Device Is Not Recognized as Part of the System
79
Computer will Not Start
79
Three Red Blinks then Two White Blinks
79
Solving Network Problems
80
Network Driver Does Not Detect Network Controller
80
Network Status Link Light Never Blinks
80
Diagnostics Reports a Failure
81
Diagnostics Passes, but the Computer Does Not Communicate with the Network
81
Network Controller Stopped Working When an Expansion Board was Added to the Computer
81
Network Controller Stops Working Without Apparent Cause
81
Cannot Connect to Network Server When Attempting Remote System Installation
82
System Setup Utility Reports Unprogrammed EEPROM
82
Solving Memory Problems
82
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
82
Out of Memory Error
83
Memory Count During POST Is Wrong
83
Insufficient Memory Error During Operation
83
Five Red Blinks then Five Beeps
83
Solving USB Flash Drive Problems
83
USB Flash Drive Is Not Seen as a Drive Letter in Windows
83
USB Flash Drive Not Found (Identified)
84
System will Not Boot from USB Flash Drive
84
The Computer Boots to DOS after Making a Bootable Flash Drive
84
Solving Internet Access Problems
84
Unable to Connect to the Internet
84
Cannot Automatically Launch Internet Programs
85
Solving Software Problems
85
Computer will Not Start up and the HP Logo Does Not Appear
85
Illegal Operation Has Occurred" Error Message Is Displayed
85
Computer Setup (F10) Utility
87
Using Computer Setup (F10) Utilities
87
Computer Setup Main
88
Computer Setup Security
92
Computer Setup Advanced
98
POST Error Messages
108
POST Numeric Codes and Text Messages
108
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
114
Password Security and Resetting CMOS
117
Changing a Setup or Power-On Password
117
Deleting a Setup or Power-On Password
117
Clearing CMOS
118
Backing Up, Restoring, and Recovering
119
Backing up Information and Creating Recovery Media
119
Using Windows Tools for Backing up
119
Only)
119
Restoring and Recovering Your System
119
Creating a System Restore
120
Restoring and Recovery Methods
120
Recovering Using the HP Recovery USB Flash Drive
120
Changing the Computer Boot Order
121
Using HP Sure Recover (Select Products Only)
121
Using HP PC Hardware Diagnostics
122
Using HP PC Hardware Diagnostics Windows (Select Products Only)
122
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
122
Accessing HP PC Hardware Diagnostics Windows
122
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
122
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
123
Downloading HP PC Hardware Diagnostics Windows
123
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
123
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
123
Downloading HP Hardware Diagnostics Windows by Product Name or Number
124
Only)
124
Installing HP PC Hardware Diagnostics Windows
124
Using HP PC Hardware Diagnostics UEFI
124
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
124
Starting HP PC Hardware Diagnostics UEFI
124
Only)
125
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
125
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
126
Only)
126
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
126
Downloading Remote HP PC Hardware Diagnostics UEFI
126
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
126
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
127
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
127
Statement of Memory Volatility
128
Current BIOS Steps
128
Nonvolatile Memory Usage
130
Questions and Answers
131
Using HP Sure Start (Select Products Only)
132
Power Cord Set Requirements
133
General Requirements
133
Japanese Power Cord Requirements
133
Country-Specific Requirements
133
Specifications
135
Index
136

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HP EliteDesk 8 Tower G1i Maintenance And Service Manual (138 pages)

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