HP EliteDesk 8 SFF G1i Manuals

Manuals and User Guides for HP EliteDesk 8 SFF G1i. We have 1 HP EliteDesk 8 SFF G1i manual available for free PDF download: Maintenance And Service Manual

HP EliteDesk 8 SFF G1i Maintenance And Service Manual (132 pages)

Desktop AI PC

Brand: HP | Category: Desktop | Size: 8 MB

Legal Information
2
Table of Contents
3
Computer Features
8
Standard Configuration Features
8
Front Panel Components
8
Rear Panel Components
9
Serial Number Location
11
Changing from Desktop to Tower Orientation
11
Using an Optional Security Lock
12
Security Cable Lock
12
Padlock
13
Illustrated Parts Catalog
14
Computer Major Components
14
Miscellaneous Parts
17
Routine Care, Drive Guidelines, and Disassembly Preparation
20
Electrostatic Discharge Information
20
Generating Static Electricity
20
Preventing Electrostatic Damage to Equipment
21
Personal Grounding Methods and Equipment
21
Grounding the Work Area
22
Recommended Materials and Equipment
22
Operating Guidelines
23
Routine Care
23
General Cleaning Safety Precautions
23
Removing Dirt and Debris from Your Computer
24
Cleaning Your Computer with a Disinfectant
24
Cleaning the Computer Case
25
Cleaning the Keyboard
25
Cleaning the Monitor
26
Cleaning the Mouse
26
Service Considerations
26
Tools and Software Requirements
26
Screws
27
Cables and Connectors
27
Hard Drives
27
Lithium Coin Cell Battery
28
SATA Hard Drives
28
Cable Management
29
Removal and Replacement Procedures for Customer Self-Repair Parts
30
Component Replacement Procedures
30
Preparation for Disassembly
30
Battery
31
Memory Modules (Dimms)
33
Removal and Replacement Procedures for Authorized Service Provider Parts
36
Component Replacement Procedures
36
Front Bezel Filter (Dust Filter)
36
Access Panel
37
WLAN Module
38
Optical Drive
39
Front Bezel
41
Bezel Blank
41
Hard Drive and Drive Cage
42
Solid-State Drive
43
Graphics Card
45
Speaker
46
Power Supply
47
Fan with Duct and Heat Sink
49
Hood Sensor
50
Hood Lock
51
Serial Port
52
Processor
53
Wireless Antennas and Cables
54
Option Board
56
System Board
57
Troubleshooting Without Diagnostics
61
Before You Call for Technical Support
61
Helpful Hints
62
Solving General Problems
62
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
63
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
63
Computer will Not Respond to Keyboard or Mouse
63
Computer Date and Time Display Is Incorrect
63
There Is no Sound or Sound Volume Is too Low
63
Cannot Remove Computer Cover or Access Panel
64
Poor Performance
64
Computer Turns off with Four Red Blinks and Two White Blinks
65
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
65
Solving Power Problems
66
Power Supply Shuts down Intermittently
66
Two Red Blinks then Two Beeps
66
Four Red Blinks then Four Beeps
67
Solving Hard Drive Problems
67
Hard Drive Error Occurs
67
Disk Drive Transaction Problem
67
Drive Not Found (Identified)
68
Nonsystem Disk/Ntldr Missing Message
68
Computer will Not Boot from Hard Drive
68
Computer Seems to be Locked up
69
Solving Audio Problems
69
Sound Cuts in and out
69
Sound Does Not Come out of the Speaker or Headphones
69
Computer Appears to be Locked up While Recording Audio
70
Line-In Jack Is Not Functioning Properly
70
Solving Printer Problems
70
Printer will Not Print
70
Printer will Not Turn on
71
Printer Prints Garbled Information
71
Printer will Not Print
71
Solving Keyboard and Mouse Problems
71
Keyboard Commands and Typing Are Not Recognized by the Computer
71
Mouse Does Not Respond to Movement or Is too Slow
72
Solving Hardware Installation Problems
72
A New Device Is Not Recognized as Part of the System
73
Computer will Not Start
73
Three Red Blinks then Two White Blinks
73
Solving Network Problems
74
Network Driver Does Not Detect Network Controller
74
Network Status Link Light Never Blinks
74
Diagnostics Reports a Failure
75
Diagnostics Passes, but the Computer Does Not Communicate with the Network
75
Network Controller Stopped Working When an Expansion Board was Added to the Computer
75
Network Controller Stops Working Without Apparent Cause
75
Cannot Connect to Network Server When Attempting Remote System Installation
76
System Setup Utility Reports Unprogrammed EEPROM
76
Solving Memory Problems
76
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
76
Out of Memory Error
77
Memory Count During POST Is Wrong
77
Insufficient Memory Error During Operation
77
Five Red Blinks then Five Beeps
77
Solving USB Flash Drive Problems
77
USB Flash Drive Is Not Seen as a Drive Letter in Windows
77
USB Flash Drive Not Found (Identified)
78
System will Not Boot from USB Flash Drive
78
The Computer Boots to DOS after Making a Bootable Flash Drive
78
Solving Internet Access Problems
78
Unable to Connect to the Internet
78
Cannot Automatically Launch Internet Programs
79
Solving Software Problems
79
Computer will Not Start up and the HP Logo Does Not Appear
79
Illegal Operation Has Occurred" Error Message Is Displayed
79
Computer Setup (F10) Utility
81
Using Computer Setup (F10) Utilities
81
Computer Setup Main
82
Computer Setup Security
86
Computer Setup Advanced
92
POST Error Messages
102
POST Numeric Codes and Text Messages
102
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
108
Password Security and Resetting CMOS
111
Changing a Setup or Power-On Password
111
Deleting a Setup or Power-On Password
111
Clearing CMOS
112
Backing Up, Restoring, and Recovering
113
Backing up Information and Creating Recovery Media
113
Using Windows Tools for Backing up
113
Only)
113
Restoring and Recovering Your System
113
Creating a System Restore
114
Restoring and Recovery Methods
114
Recovering Using the HP Recovery USB Flash Drive
114
Changing the Computer Boot Order
115
Using HP Sure Recover (Select Products Only)
115
Using HP PC Hardware Diagnostics
116
Using HP PC Hardware Diagnostics Windows (Select Products Only)
116
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
116
Accessing HP PC Hardware Diagnostics Windows
116
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
116
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
117
Downloading HP PC Hardware Diagnostics Windows
117
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
117
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
117
Downloading HP Hardware Diagnostics Windows by Product Name or Number
118
Only)
118
Installing HP PC Hardware Diagnostics Windows
118
Using HP PC Hardware Diagnostics UEFI
118
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
118
Starting HP PC Hardware Diagnostics UEFI
118
Only)
119
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
119
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
120
Only)
120
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
120
Downloading Remote HP PC Hardware Diagnostics UEFI
120
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
120
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
121
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
121
Statement of Memory Volatility
122
Current BIOS Steps
122
Nonvolatile Memory Usage
124
Questions and Answers
125
Using HP Sure Start (Select Products Only)
126
Power Cord Set Requirements
127
General Requirements
127
Japanese Power Cord Requirements
127
Country-Specific Requirements
127
Specifications
129
Index
130

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HP EliteDesk 8 SFF G1i Maintenance And Service Manual (132 pages)

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