User Manuals: Cycos Cycos ERGO mrs 5.0 Routing System

Manuals and User Guides for Cycos Cycos ERGO mrs 5.0 Routing System. We have 7 Cycos Cycos ERGO mrs 5.0 Routing System manuals available for free PDF download: Manual, Administration Manual, System Manual, Administrator's Manual, User Manual

Cycos Cycos ERGO mrs 5.0 Manual (420 pages)

Message Routing System

Brand: Cycos | Category: Software | Size: 13 MB

Table of Contents
5
1 Introduction

13
2 MRS 5.0 Kernel

15
- MRS Server Structure
  15
  - MRS Server Windows Services
    15
    
    MRS Kernel Components (MRS)
    16
    
    MRS Access Protocol Layers (APL)
    17
  - MRS Server User Interface
    20
- MRS Process Structure
  22
- The MRS Addressing
  23
- MRS 5.0 Server Rules
  24
  - Rule Application Within the Kernel
    25
    
    Application of the Rerouting Rules
    25
  - Examples for Rules
    26
    
    Routing through Pattern Matching
    26
    
    Routing through Address Tables
    26
  - Rule Structure
    27
    
    Rule Element Structure - Address1
    27
    
    Rule Element Structure - Condition
    28
    
    Rule Element Structure - Address2
    34
    
    Rule Element Structure - Assignment
    35
    
    Rerouting
    37
    
    Transmission Copies, Carboncopy
    39
    
    Awake Rules
    41
  - Automatic Report Transmission Per Mail
    43
    
    Report Form Installation
    43
    
    Report Form Structure
    44
    
    Normal Report Suppression
    46
  - Meta Rules
    46
  - Routelets
    47
  - Error Handling
    47
  - Recursions
    47
  - Testing New Rules
    47
- Logical and Physical Lines
  48
- Maintenance Script
  48
  - Actions
    49
  - Variables
    54
- The Mask Description Language MDL
  58
- USER and SHORT Database Fields of Special Significance
  64
- Distributed MRS Server
  65
  - Firewalls between Nodes of a Distributed MRS
    67
- Remote System Link with a NVS 2.20 Server
  68
- CIT - Computer Integrated Telephony
  68
  - Counter Based CIT
    70
- Quotas
  71
  - How Do Quotas Function
    71
  - Activating Quotas
    71
- Transactions
  72
  - Examples of Transaction Services
    72
- Server Based Computer Telephony Integration (CTI)
  73
- Watchdog Processes
  73
- Speech Syntheses (SAPI)
  76
- Groups
  76
  - Correlation Entry Syntax
    76
  - Access Control Lists (ACL)
    77
  - Example
    77
- Tools
  78
- Kernel Registry Components
  79
  - General
    79
  - Global Entries
    79
  - Converter
    84
  - Fax Printer Applications
    90
  - Licenses
    92
  - Site Specific Entries
    92
  - The Router
    95
  - Autoreporter
    106
  - CIT - Computer Integrated Telephony
    107
  - Line Cache
    110
  - Remote System Links
    110
  - Routing Rules
    113
  - Services
    117
  - Database
    118
  - Important User Accounts
    120
  - Name Locator
    121
  - Xmrsvc
    122
3 Telereg API

125
- Registry Entries
  125
  - General Entries
    125
  - Blobs (Binary Large Objects)
    128
  - Hardware
    128
  - Lines
    131
  - Extension Number Ranges
    132
  - Originator Address
    134
  - Protocols
    136
4 Isdn Apl

143
- Supported ISDN Cards
  143
- Siemens Cornet-N Support
  144
- Registry Entries
  144
  - General Entries
    145
  - Blobs (Binary Large Objects)
    152
  - Hardware
    152
  - Lines
    154
  - Extension Number Ranges
    155
  - Originator Address
    157
  - Protocols
    158
  - Voice & Fax-On-Demand Systems
    163
- The AMIS Protocol
  167
- The Skript Dialer.C
  169
  - Dialer.C Script Installation
    169
- What Are Redirected Numbers Aka Redirecting Numbers
  170
5 Dialogic APL

173
- Hardware
  173
- Functionality
  174
- Softly Terminating the APL
  175
- Registry Entries
  175
  - General Entries
    175
  - Blobs (Binary Large Objects)
    180
  - Hardware
    180
  - Lines
    183
  - Extension Number Ranges
    184
  - Originator Address
    185
  - Protocol
    185
  - Voice & Fax-On-Demand Systems
    189
6 Ip Apl

191
- General Configuration Instructions
  193
  - Devices
    193
  - Restart
    194
  - Gatekeeper
    194
- Siemens HG 1500 Connection
  195
- Innovaphone IP 400 Connection
  195
  - IP APL Configuration
    199
- Glossary
  200
24 Apl

201
- Dedicated Lines
  201
- Registry Entries
  201
  - Device Settings
    203
  - Protocols
    205
  - Protocol Settings
    208
8 Gamma APL

211
- Hardware
  211
- Registry Entries
  211
  - General Entries
    212
9 Mail APL

213
- Standard User Mailbox
  213
- Timed Copies
  213
- Mailing Lists
  214
- Printer Embedded Codes
  214
- Lightweight Directory Access Protocol (LDAP)
  216
- Distrib Protocol
  216
- The NIL Protocol
  217
- Address Book Consistency
  218
- Server CTI Journal
  218
- Vanity Number Support
  220
  - Vanity Number Generation
    222
- Registry Entries
  222
  - Printer Embedded Codes
    227
10 Sap R/3 Apl

231
- Introduction
  231
- The Global Environment Variable RFC_TRACE_DIR
  231
- Registry Entries
  231
  - MRS Converter Entries
    231
  - Debug Entry for the Structhandler
    232
  - System Specific Entries
    232
    
    RFC Client Entries
    233
    
    RFC Server Entries
    235
11 Internet Mail

237
- SMTP (Simple Mail Transfer Protocol)
  237
  - Relay Authentification Strategie
    237
- POP3 and IMAP4 Server
  238
- POP3 Mail Import
  238
- Registry Entries
  239
  - POP3 Mail Import Schedule
    252
12 Web Server (Web APL)

253
- Registry Entries
  253
  - Protocols
    255
13 Print APL

257
- Security Aspects
  257
- Registry Entries
  257
  - Default Printer Settings
    258
  - Individual Printer Settings
    262
14 File Interface (FI APL)

263
- Registry Entries
  263
  - Protocol Specific Settings
    263
- Rules for Outbound Documents
  266
- Description of the Format-Files
  266
15 SMI Transporter

267
- Named Pipes
  267
- SPX Protocol
  268
  - SPX Lines
    268
  - Line Administration
    269
  - SPX Specific Configuration
    269
- TCP/IP Protocol
  270
  - Reverse Name Resolving
    270
  - Firewall Mechanism
    271
  - Lines
    273
  - Line Administration
    273
  - TCP/IP Specific Configuration
    274
16 Hicom APL

277
- Serial or TCP/IP
  277
- Hicom Configuration
  278
- Supported Transactions
  278
- CTI Monitoring
  279
- Registry Entries
  279
  - Basic Settings
    279
  - Message Waiting Indication (MWI) Settings
    281
  - Monitor Settings
    282
17 Computer Telephony Integration (CTI APL)

285
- Protocol Interfaces
  285
- Telephone Exchanges
  285
- Registry Entries
  286
  - Protocolspecific Values
    287
    
    CSTA Protocol for Alcatel 4200
    287
    
    TAPI Protocol
    288
    
    TSAPI Protocol
    289
    
    Generic Entries
    291
18 VM Apl

297
- Call Center System Architecture
  297
  - The Hicom 150 E Side
    297
  - The MRS Side
    298
    
    The MRS Server
    298
    
    MRS Client Applications
    299
  - Overall Picture
    301
- Registry Entries
  303
- Automatic Call Distributor (Acd.e)
  304
  - Resources
    304
    
    Agents
    305
    
    ACD Groups
    307
    
    Skills
    311
    
    Waiting Loops
    312
    
    Campaigns
    315
    
    Thresholds
    317
    
    Time Profiles
    322
    
    Special Routing Rules Depending on the Caller (A-ID Routing)
    324
  - ACD Variables
    325
    
    Global Variables
    325
    
    ACD Group Variables
    326
    
    ACD Agent Variables
    327
    
    ACD Waiting Loop Variables
    328
    
    ACD Campaign Variables
    329
  - Display Control of the Terminal Telephone Device
    329
  - Wall Display Control
    336
  - ACD Script Parameter
    341
19 Report APL

347
- Dbase Export Database Description
  347
  - The CORREL.DBF Database
    347
  - The GEB.DBF Database
    349
  - The JOURNAL.DBF Database
    350
- Registry Entries
  356
  - Data Basis
    356
  - Jobs
    356
  - Configuration of the Individual Jobs
    357
  - Default Layouts
    362
  - Default Layout Configuration
    362

Cycos Cycos ERGO mrs 5.0 Administration Manual (230 pages)

Server Administration Message Routing System

Brand: Cycos | Category: Software | Size: 7 MB

Table of Contents
5
1 Introduction

11
2 Concepts

13
- MRS Structure
  13
  - Message Transfer Agent
    13
  - Database
    13
  - Extended Message Reporter Service
    14
  - Name Locator
    14
- MRS Addressing
  14
3 Administrative Procedures

17
4 Services on the MRS Server

41
- Telematic Gateways
  41
  - Analog Connections
    41
    
    Fax G3 and Fax G3 Polling
    41
    
    SMI Transport (Remote System Links)
    42
    
    GSM Script (CIT, SMS)
    44
  - Integrated Services Digital Network (ISDN)
    45
    
    Fax G3, Fax G3 Polling
    45
    
    Fax G4
    47
    
    Euro File Transfer
    48
    
    ISDN SMI Transport (Remote System Links)
    50
    
    ISDN Teletex
    50
    
    Fax-On-Demand Server
    51
    
    ISDN Voice (Playback)
    51
    
    Short Message Service (SMS)
    51
    
    Fax Mailbox Administration (Telephone Queries)
    56
    
    Standard Voice/Fax Mailbox
    56
  - CIT over ISDN Voice
    58
- Email Gateways
  59
  - Microsoft Exchange
    59
  - Lotus Notes
    59
  - Internet Mail
    59
    
    POP3 and IMAP4 Servers
    60
    
    POP3 Mail Import
    61
  - SAP R/3 Gateways
    62
    
    SAP R/2, R/3 File Interface Protocol
    62
    
    Sap R/3 Apl
    62
  - Novell Groupwise
    63
    
    Addressing
    64
- Msptsp
  64
  - Setup
    65
  - Configuration
    65
    
    Error Logging
    71
  - Update
    72
  - Deinstallation
    72
  - MSPTSP Via Microsoft Outlook
    72
    
    MSPTSP Configuration in Microsoft Outlook
    73
- Lightweight Directory Access Protocol (LDAP)
  73
- Mailing Lists
  74
- The NIL Protocol
  74
- HP Digital Sender
  75
  - Hardware Installation
    75
  - HP Digital Sender Software Installation
    76
  - Configuring a User Pool
    76
  - Installing the HP Digital Sender Protocol
    76
    
    File Interface (Fiapl) to Host
    77
    
    Host to File Interface (FIAPL)
    77
  - MRS User Configuration
    77
  - Reports
    78
- WAP Services
  78
  - Wireless Application Protocol (WAP)
    78
  - WAP Architecture
    79
    
    WAP Client
    79
    
    WAP Gateway
    79
    
    WAP Server
    79
5 MRS Monitor

83
- Operation
  83
  - Creating a New Monitor Layout
    84
    
    Configuring a Logging Monitor
    84
    
    Configuring Line Monitors
    85
    
    Saving Monitor Layouts
    86
  - Standard Monitor Options
    86
    
    Line Monitor
    87
    
    Modules
    87
    
    Logging Monitor
    88
    
    Active Alert
    89
    
    Main Log File
    89
  - Monitor Usage Examples
    89
    
    Line Monitors
    89
    
    Special Analysis Sessions
    89
6 MRS Modules

91
- Isdn (Isdnapl)
  91
  - Protocols
    91
    
    Euro-File Transfer Server
    92
    
    Euro File Transfer Client
    94
    
    Fax Group 3
    94
    
    User Defined E-Scripts
    94
    
    Fax Group 3 Polling
    97
    
    Fax Group 4
    97
    
    Fax-Fax-Converter (Transparent/Server)
    97
    
    MRS SMI-Protocol
    98
    
    SMS (TAP Protocol)
    98
    
    E-Script
    100
    
    Voice Play-Back Via Telephone
    112
  - Extensions
    113
  - Telematic Protocols
    114
  - Originator Address
    116
  - Extensions
    117
  - Devices
    118
  - Line Bundles
    119
  - Bindings
    121
  - Resources
    121
  - Charges
    122
  - Restart
    123
- Dialogic (Dlgapl)
  123
  - Telematic Protocols
    124
    
    Hicom Message Waiting Indicator
    125
- Extensions
  125
- Telematic Protocols
  127
- Originator Addresses
  127
- Extensions
  128
- Devices
  129
- Line Bundles
  131
- Bindings
  132
- Resources
  133
- Charges
  134
- Restart
  135
- Message Transfer Agent (MTA)
  136
  - Automatic Maintenance
    136
  - Remote System Links
    141
  - Routing Rules
    143
  - Advanced
    145
  - Global Journal
    148
  - Logical Lines
    150
  - Text-To-Speech
    151
  - Fax Conversions
    152
  - Licences
    153
- Mail APL
  153
  - Printer Embedded Codes
    153
- Microsoft Exchange Gateway (Exchapl)
  155
- SMI Transporter
  155
  - Named Pipes (Pipeapl)
    155
  - Spx (Spxapl)
    156
  - Tcp/Ip (Tcpapl)
    156
    
    Firewall
    156
    
    Name Resolver
    159
  - Remote System Links
    159
- Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL)
  159
  - SMTP (Simple Mail Transfer Protocol) Server
    159
  - Outgoing Emails
    163
  - POP3 Server
    164
  - IMAP4 Server
    165
  - Secure Sockets
    166
  - Formats
    169
  - POP3 Mail-Import
    170
    
    New Database Fields
    170
    
    Active Schedules
    171
- Web Server (WEBAPL)
  173
  - Http
    174
  - Cgi
    174
    
    Protocols
    176
    
    Html
    177
    
    Ssl
    179
    
    Web Client
    182
    
    Firewall
    183
  - Modem (V24APL)
    183
    
    Identification
    184
    
    Telematic Protocols
    185
    
    Devices
    186
    
    Bindings
    187
  - Gammafax (Gammaapl)
    187
    
    Telematic Protocols
    188
    
    Fax Group 3
    189
    
    Fax Group 3 Polling
    190
    
    Extension Number Ranges
    191
    
    Originator Addresses
    191
    
    Communication Devices
    193
    
    Bindings
    194
    
    Channel Reservation for in or Outbound Fax Traffic
    195
    
    Configuration Examples
    195
    
    Resources
    195
  - Gateways over the File Interface (FIAPL)
    196
  - Department Printer Settings (Printapl)
    197
  - Hicom Applications Connectivity Link Settings
    201
  - Computer Telephony Integration (CTIAPL)
    203
    
    Configuration
    203
    
    Link Via TAPI
    205
    
    Link Via TSAPI
    205
    
    Link Via CSTA
    207
    
    Expert Parameters
    208
  - SAP R/3 Gateway (SAPR3APL)
    209
    
    SAP R/3 APL Configuration
    209
  - Creating Reports (Repapl)
    214
    
    Generating Report Jobs
    215
    
    Global Settings
    220

Cycos Cycos ERGO mrs 5.0 Manual (160 pages)

MRS and Exchange 2000

Brand: Cycos | Category: Software | Size: 3 MB

Table of Contents
5
1 Introduction

9
2 Microsoft Exchange 2000 Gateway (Exch APL) Installation

17
3 Outlook/Exchange Extensions

43
- Outlook Extensions Functions
  43
- MRS Message Icons
  43
- Fax Extension
  66
  - General Remarks on the Fax Extension Installation
    66
  - Fax Extension Installation
    66
- CTI Extension
  68
  - General Remarks on the CTI Extension Installation
    69
  - Installing the CTI Extension
    69
- CTI Extension Configuration
  74
  - Voice/Cti
    74
    
    Dialer Settings
    74
    
    Voice Message Playback and Call Initiation
    75
    
    MRS and Exchange
    75
  - Advanced Settings for CTI Configuration
    75
    
    General
    75
    
    Search
    76
    
    Journal
    78
    
    Connection
    80
- Deinstalling Outlook Extensions
  80
4 Ldap Apl

81
- Generals
  81
- LDAP APL Installation
  84
  - Installation Via MRS Setup
    84
  - Manual Installation
    84
- LDAP Settings
  85
- The "Login" Tab
  88
- The "Search" Tab
  91
- The "Attributes" Tab
  93
  - Extending MRS Attributes
    99
  - The "Expert" Tab
    101
- Monitoring the LDAP APL Activities
  103
- LDAP APL Deinstallation
  104
5 Exchange Gateway Configuration

105
- General
  105
- Exchange User Settings
  109
  - MRS Settings Tab
    110
    
    MRS Replication
    110
    
    CTI Settings
    114
    
    MRS User Data
    115
  - Inbound Routing
    115
  - MRS and Exchange
    115
- Exchange Connector Settings
  117
- Options" Tab Settings
  118
  - Address Type
    118
  - Postmaster Account
    118
  - Display Name
    118
  - Message Handling
    119
  - Inbound Routing Recipient Container
    119
  - CTI Standard
    119
  - Advanced
    123
  - Configurations in the "Inbox Settings" Tab
    126
- Migration from Exchange 5.5 to Exchange 2000
  129
- Exchange Maintenance Utility
  131

Cycos Cycos ERGO mrs 5.0 System Manual (100 pages)

ERGO Voicemail System

Brand: Cycos | Category: Software | Size: 2 MB

Cycos Cycos ERGO mrs 5.0 Administrator's Manual (46 pages)

Web-Administrator

Brand: Cycos | Category: Software | Size: 1 MB

Table of Contents
5
1 Introduction

7
- The Web Administrator (Webadmin)
  7
  - Functions
    7
  - Standard and Extended Functions
    7
  - Help
    8
- Requirements
  9
  - Messaging Server
    9
  - Browser
    9
- About this Web Administrator
  9
  - Administrator Privileges
    9
  - Special System Functions
    9
2 Web Administrator Operation

11
- Starting and Stopping the Web Administrator
  11
  - Login
    11
  - Login Via SSL (Secure Sockets Layer)
    13
  - Selecting a Language
    14
  - Logging off
    14
- General Procedure
  15
  - Navigation
    15
  - Modifying Settings
    15
  - Saving Modifications
    15
3 User Data

17
- Viewing, Editing and Deleting User Data
  18
  - User List
    18
  - Viewing and Editing User Data
    19
  - Deleting Users or User Groups
    20
- Defining New Users or User Groups
  22
  - Defining Users or User Groups
    22
4 Distribution Groups

23
- Creating Groups
  23
- Editing a Group
  24
  - Integrating Users in a Group
    25
  - Removing Users from a Group
    26
- Deleting a Group
  26
5 Access Protection

27
- Maximum Number of Incorrect Login Attempts
  28
- Automatic Unlocking
  28
6 Mail Restrictions

29
- SMTP Message Size
  29
- E-Mail Blocking
  30
7 Routing Rules

31
- Editing Routing Rules
  32
  - Displaying and Editing Rules
    32
  - Deleting Rules
    32
  - Saving Rules
    32
- Creating a New Rule
  32
8 Recording Greetings

35
- Recording Name Greetings
  36
- Recording and Editing Greetings
  38
  - Recording a Greeting
    38
  - Editing Greetings
    40
  - Deleting Greetings
    40

Cycos Cycos ERGO mrs 5.0 User Manual (36 pages)

Web Administrator

Brand: Cycos | Category: Software | Size: 2 MB

Table of Contents
5
1 Introduction

7
- The Web Administrator (Webadmin)
  7
  - Survey of Functions
    7
  - Help
    7
- Preconditions
  8
  - Messaging Server
    8
  - Browser
    8
- On this Manual
  8
  - Special System Features
    8
2 Using the Web Administrator

9
- Start and Stop of the Web Administrator
  9
  - Login
    9
  - Login Via SSL (Secure Sockets Layer)
    11
  - Select a Language
    11
  - Logout
    12
- General Proceedings
  13
  - Navigation
    13
  - Changing Settings
    13
  - Saving Modifications
    13
- User Data
  14
  - Changing Your Own Password
    14
- Voice Mail System Settings
  15
- Notification
  22
- Distribution Groups
  23
  - Create Groups
    23
  - Editing a Group
    24
- Deleting a Group
  26
- Fax Forms
  27
- Record Greetings
  28
  - Name Recording
    29
  - Creating and Editing Greetings
    31
    
    Editing Greetings
    32
    
    Deleting Greetings
    32
- To the Webmailer
  33
Index

35

(German) Cycos Cycos ERGO mrs 5.0 Administration Manual (246 pages)

Server Administration Message Routing System

Brand: Cycos | Category: Software | Size: 8 MB

English

5
- Table of Contents
  5
- Einführung
  11
- Konzepte
  13
- Aufbau von MRS
  13
- Message Transfer Agent
  13
- Datenbank
  13
- Extended Message Reporter Service
  14
- Name Locator
  14
- Die MRS Adressierung
  14
- Dienste des MRS Servers
  43
- Telematik Gateways
  43
- Analoge Anbindung
  43
- Fax G3, Fax G3 Abruf
  43
- SMI Transport (Remote System Links)
  44
- GSM Skripte (CIT, SMS)
  46
- Integrated Services Digital Network (ISDN)
  47
- Fax G3, Fax G3 Abruf
  47
- Fax G4
  49
- Euro Filetransfer
  50
- ISDN Teletex
  52
- ISDN SMI Transport (Remote System Links)
  53
- ISDN Voice (Sprachwiedergabe)
  54
- Short Message Service (SMS)
  54
- Fax Abruf Server (Fax on Demand)
  54
- Standard Voice/Fax Mailbox
  60
- Fax Mailboxadministration (Telefonabfrage)
  60
- CIT über ISDN Voice
  62
- E-Mail Gateways
  63
- Lotus Notes
  63
- Microsoft Exchange
  63
- Internet Mail
  63
- POP3 und IMAP4 Server
  64
- POP3 Mail Import
  66
- Sap R/3
  66
- SAP R/2, R/3 Fiapl Protokoll
  66
- Sap R/3 Apl
  67
- Novell Groupwise
  67
- Adressierung
  68
- MSP TAPI Service Provider (MSPTSP)
  68
- Installation
  69
- Konfiguration
  70
- Fehlerbericht
  76
- Update
  77
- Deinstallation
  77
- MSPTSP Via Microsoft Outlook
  77
- MSPTSP-Konfiguration in Microsoft Outlook
  78
- Lightweight Directory Access Protocol (LDAP)
  79
- Mailing Listen
  79
- Das NIL Protokoll
  80
- HP Digital Sender
  81
- Hardware Installation
  82
- Installation der HP Digital Sender Software
  82
- Benutzer Einrichten
  83
- Installation des HP Digital Sender Protokolls
  83
- Richtung Host zur FI APL
  83
- Richtung FI APL zum Host
  83
- MRS Benutzereinstellungen
  84
- Reports
  84
- WAP-Dienste
  84
- Das Wireless Application Protocol (WAP)
  85
- Die WAP-Architektur
  85
- Der WAP-Server
  85
- Das WAP-Gateway
  86
- Der WAP-Client
  86
- MRS Monitor
  91
- Bedienung
  91
German

17
- Administrative Vorgänge
  17
- Start und Stopp des Servers
  17
- Installation und Start Einzelner Komponenten
  18
- Stopp und Deinstallation Einzelner Komponenten
  19
- Komplette Deinstallation des MRS Servers von Hand
  20
- Ereignisanzeige
  21
- Benutzerdaten Verwalten
  23
- Bedeutung der Felder
  23
- Privilegien
  37
- Kundenspezifische Privilegien
  42
- Eigenes Monitor Layout Erstellen
  92
- Logging Monitor Einrichten
  93
- Leitungs Monitor Einrichten
  94
- Monitor Layout Speichern
  95
- Standard Monitor Optionen
  95
- Komponenten
  95
- Leitungs Fenster
  96
- Logging Fenster
  96
- Haupt Logdatei
  97
- Active Alert
  98
- Beispiele für den Einsatz des Monitors
  98
- Leitungs Monitor
  98
- Spezielle Analyse Session
  98
- Konfiguration der MRS Komponenten
  101
- Integrated Services Digital Network (ISDNAPL)
  101
- Protokolle
  101
- Euro-Filetransfer Server
  102
- Euro-Filetransfer Client
  104
- Benutzerdefiniertes E-Skript
  104
- Fax Gruppe 3
  104
- Fax Gruppe 3 Abruf
  107
- Fax-Fax-Umsetzer (Transparent/Server)
  107
- Fax Gruppe 4
  107
- MRS SMI-Protokoll
  108
- SMS (TAP Protokoll)
  108
- E-Skript
  110
- Voice (Sprachwiedergabe Per Telefon)
  123
- Durchwahlen
  124
- Telematik Protokolle
  126
- Anschlußkennungen
  127
- Durchwahlbereiche
  129
- Kommunikationsgeräte
  130
- Leitungsbündel
  132
- Bindungen
  133
- Ressourcen
  134
- Gebühren
  135
- Neustart
  136
- Dialogic (Dlgapl)
  137
- Telematik Protokolle
  137
- Hicom Message Wait Indication
  138
- Durchwahlbereiche
  139
- Telematik Protokolle
  140
- Anschlußkennungen
  141
- Durchwahlbereiche
  142
- Geräte
  143
- Leitungen
  144
- Bindungen
  146
- Ressourcen
  146
- Gebühren
  147
- Neustart
  148
- Message Transfer Agent (MTA)
  149
- Automatische Wartung
  149
- Entfernte Verbindung (Remote System Link)
  154
- Routing Regeln
  156
- Fortgeschritten
  158
- Globales Journal
  161
- Logische Leitungen
  163
- Sprachsynthese (Text-To-Speech)
  164
- Fax Konvertierung
  165
- Lizenzen
  166
- Mail APL
  166
- Printer Embedded Codes
  166
- Microsoft Exchange Gateway (Exchapl)
  168
- SMI Transporter
  168
- Named Pipes (Pipeapl)
  168
- Spx (Spxapl)
  169
- Tcp/Ip (Tcpapl)
  169
- Firewall
  169
- Namensauflösung
  172
- Remote System Links
  172
- Internet E-Mail, POP3/IMAP4 Server und POP3 Mail Import (SMTPAPL)
  172
- SMTP (Simple Mail Transfer Protocol) Server
  172
- Ausgehende E-Mail
  176
- POP3 Server
  177
- IMAP4 Server
  178
- Secure Sockets
  179
- Formate
  183
- POP3 Mail-Import
  184
- Neue Datenbankfelder
  184
- Aktive Zeitpläne
  185
- Web Server (WEBAPL)
  187
- Http
  188
- Cgi
  189
- Protokolle
  190
- Html
  192
- Ssl
  194
- Web Client
  197
- Firewall
  198
- Modem (V24APL)
  198
- Identifikation
  199
- Telematik Protokolle
  200
- Geräte
  201
- Bindungen
  202
- Gammafax (Gammaapl)
  202
- Telematik Protokolle
  203
- Fax Gruppe 3
  203
- Fax Gruppe 3 Abruf
  205
- Anschlußkennungen
  205
- Durchwahlen
  206
- Kommunikationsgeräte
  208
- Bindungen
  210
- Ressourcen
  210
- Konfigurationsbeispiele
  211
- Reservieren von Kanälen für Ein- Bzw. Ausgehenden Faxverkehr
  211
- Gateways über Allgemeine Dateischnittstelle (FIAPL)
  211
- Abteilungsdrucker (Printapl)
  213
- Hicom Applications Connectivity Link Einstellungen
  217
- Computer Telephony Integration (CTIAPL)
  219
- Konfiguration
  219
- Link über TAPI
  221
- Link über TSAPI
  221
- Link über CSTA
  223
- Experten Parameter
  224
- SAP R/3 Gateway (SAPR3APL)
  225
- Erstellung von Reports (Repapl)
  231
- Report-Aufträge Erzeugen
  232
- Globale Einstellungen
  237
- Stichwortverzeichnis
  239

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