Comdial Scout Telephone Manuals

Manuals and User Guides for Comdial Scout Telephone. We have 1 Comdial Scout Telephone manual available for free PDF download: User Manual

Comdial Scout Telephone User Manual

Comdial Scout Telephone User Manual (23 pages)

Comdial User Guide Scout Telephone

Brand: Comdial | Category: Telephone | Size: 0.22 MB

Table of Contents

Table of Contents
3
The Scout Telephone for Supervisors
5
Description of the Display (Idle Display)
6
Signing-In to Quickq
7
Answer Call
8
Changing the Mode of Operation
9
Recording Announcements
10
Viewing Current Reports
13
Monitoring Agents
14
Responding to Help
15
Receiving ACD Calls
17
Placing Outgoing Calls
17
Transferring an ACD Call
18
Assigning an Account Code
18
Things to Remember
19
Log-In Procedure
19
Responding to Request for Help
20
Supervisor's Menu
21

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