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Summary of Contents for Telematrix 2802CID
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Page 1: User Guide
USER GUIDE MARQUIS 2802CID 2 Line Caller ID Hotel Telephone Copyright TeleMatrix Inc. 2003... - Page 2 Congratulations on the purchase of your TeleMatrix Marquis 2802CID Telephone. The 2802CID includes advanced features suitable for use in hotel/motel guest room environment. TeleMatrix has designed the 2802CID to be simple to install and easy to use. Advanced features include Type I Caller Identification.
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Page 3: Compliance And Safety
We pack the separate Compliance and Safety Manual within each outer box or product box when shipped. Prior to reading this operation manual and prior to setting up your telephone, please refer to the Compliance and Safety Manual. -
Page 4: Table Of Contents
CONTENTS Features ... Controls ...…... Installation ... Wall Mounting ...…... Battery Preparation ... Switch Settings ...…... Programming ...…... Operation ...…... Service ...…... Warranty ...…... -
Page 5: Features
Hearing Aid Compatible * Caller ID/Date & Time are features require subscription to Caller ID service from your Local Telephone Company and/or your PBX telephone system. The system must be equipped to pass Caller ID information to the guest room. -
Page 6: Controls
CONTROLS TOP VIEW... -
Page 7: Definition Of Controls
DEFINITION OF CONTROLS 1. Handset ...…………...…... 2. Hold Key ...…... 3. Line Selector Keys ...……... 4. Mute Key ...….. 5. Speakerphone Key ... 6. Conference Key ...…... 7. Volume Control Key ... 8. TouchLite™ Message Waiting …..…… 9. Guest Service Keys (Speed Dial) ... 10. -
Page 8: Right Side
CONTROLS RIGHT SIDE LEFT SIDE BOTTOM... - Page 9 DEFINITION OF CONTROLS 1. Data Port ...… 2. Handset Jack ... 3. Ringer Volume Controls ... Switches to control the loudness of the 4. Battery Compartment ………...…... 5. Message Waiting Switch ……………….. 6. Tone/Pulse Switch ……………………… Line Voltage Switches …………………. Convenient port to connect a computer modem, fax or answering device.
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Page 10: Parts Check List
Caution Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. -
Page 11: Installation
180º and then snap the clip into place. 2. The bottom of the 2802CID has a mounting wedge that positioned for wall mount use. This wedge will allow the telephone to be at the correct angle when wall mounted. -
Page 12: Connecting The Power Pack
Plugs Into Standard AC Outlet The power pack is a fully modular device that provides the power source to the 2802CID telephone. To install, simply plug the power pack into a standard 110V AC power outlet. A mounting hole is provided to secure the power pack to the AC outlet. - Page 13 “PHONE”. IMPORTANT! The 2802CID will not function if the line cord connections are not correct. If the LCD display does not activate upon installation, make sure that the telephone line cord connections are not reversed (“LINE”/”PHONE”).
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Page 14: Connecting The Handset Cord
INSTALLATION Installation Is Completed Installation Diagram The installation diagram shown, is the final installation configuration for the 2802CID telephone. If the installation is correct, the following information will be displayed on the LCD (after off-hook): 12/01 12:00 12 - 01... -
Page 15: Battery Preparation
IMPORTANT!! The 2802CID utilizes a long-life 3V Lithium type back-up battery. This battery retains the memory of the speed dial locations when the 2802CID is unplugged from the telephone line. The battery compartment is located underneath the desk wedge on the bottom of the base unit. An insulator strip is installed at the factory and must be removed prior to use. -
Page 16: Switch Settings
48 volts. There are line voltage selector switches that must be set according to the PBX system rating that the 2802CID will be installed. There are two (2) switches, the first for Line 1 and the other for Line 2. Each switch has three (3) setting options. They are: “24V/48V/ OFF”. -
Page 17: Programming
Guest Service Keys (Speed Dial Memory) The 2802CID has 10 one-touch speed dial memory locations that convenience guests easy-access services. Each speed dial memory location can store up to 15 digits. The 2802CID also includes a descriptive text directory programmed into memory to identify the guest service. -
Page 18: Speed Dial Memory
Guest Service Directory (Speed Dial Memory) The 2802CID includes an advanced feature where descriptive text can be programmed into memory to identify the guest service. This descriptive text will display when the speed dial key is pressed by the user. -
Page 19: Programming Procedure
Programming Procedure Follow the procedure below for programming the memory of the speed dial keys and the guest service directory features. Each speed dialing/guest service key can be programmed Step: Procedure: Press the “Store” key. Dial the digits of the speed dial code using the numeric dial pad (example: 1 2 3 4 5 6). - Page 20 To Verify Programming The memory contents of each speed dial key can be verified or “checked” while the 2802CID unit is in the programming mode. Note: memory verification is accomplished with the 2802CID on-hook. Step: Procedure Press the “Store” key until the word “Check”...
- Page 21 MESSAGES or MESSAGE CENTER) Press the red TouchLite key. To exit the programming mode, press the “Store” key until the 2802CID is back to its normal/idle mode, or simply lift the handset. Refer to pages 17-19 for programming details. PROGRAMMING...
- Page 22 PBX manufacturer. The 2802CID includes a large backlit display. The LCD displays up to three (3) lines X fifteen (15) alpha/numeric characters per line. The display is back lit for easy viewing in darker room situations...
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Page 23: Operation
Displaying Caller Identification (Caller ID) Information The 2802CID Caller ID feature was designed for use in a hotel guest room environment primarily for call screening purposes. Caller ID name and number information will be displayed after the 1st incoming ring signal. -
Page 24: Displaying The Date & Time
The date & time are initialized and controlled by incoming signals that are received along with the Caller ID information. 2802CID receives its first incoming call, the time & date are automatically initialized and refreshed. The time & date are then maintained by the 2802CID circuitry. -
Page 25: Line Status Indicators
Line Status Indicators 2802CID equipped indicators that show status of the telephone line(s). They are: Ringing Line: The LED above the corresponding line key illuminates RED when the line is ringing. Line In- Use: The LED above the corresponding line key illuminates GREEN when off-hook. - Page 26 OPERATION Line Selection Keys The 2802CID feature state-of-the art “soft” key technology. Soft key technology allows for advanced features such as automatic line selection and 3 -way conferencing. Line 1 is designed as the primary line. When calls are answered or placed, a simple lift of the handset (or activate the speakerphone) is required to obtain line 1.
- Page 27 Placing A Call Using The Handset Follow the instructions below for placing a call using the handset: 1. Simply lift the handset to obtain dial tone. Line 1 will automatically be selected. Line 1 status indicator lights GREEN. 2. Dial out by using the numeric dial pad or by pressing a guest service key (speed dial key).
- Page 28 Placing A Call Using The Speakerphone Follow the instructions below for placing a call using the speakerphone: 1. Simply press the “Speaker” key to obtain dial tone. Line 1 will automatically be selected. The LED above the “speaker” key will light showing that the speakerphone is activated.
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Page 29: Using The Hold Feature
OPERATION Using The Hold Feature The “Hold” key is used to place a caller on hold while off-hook using handset speakerphone. To use, simply press the “Hold” key. The line status indicator above the line that is being placed on hold will turn from green to RED indicating that the line is on hold. -
Page 30: Using The Conference Feature
(on-hook) or by pressing the “Speaker” key. Both callers will drop-off and both lines will hang-up. The 2802CID is now back to its on-hook, idle state. If you wish to continue speaking with one of the callers and wish to “drop”... - Page 31 Using The Mute Feature A “Mute” key is provided to allow for privacy during a conversation. When the “Mute” key is activated, the microphone in the handset and the speakerphone become disabled and the caller will not hear your voice. The light above the “Mute”...
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Page 32: Using The Master Volume Control
Using Master Control A convenient “rocker” volume control is provided. This volume control will adjust the loudness of the handset and speaker. The volume of the handset is adjustable while using the handset. The volume of the speaker phone is adjustable when using the speakerphone. -
Page 33: Service
4:30p.m. MST: Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair. In the unlikely event that a factory repair be necessary: 1. Include a brief description of the trouble that you are experiencing. -
Page 34: Warranty
TeleMatrix, Inc. and TeleMatrix Equipment, LLC (TMX) warrants to its [original end customer] [purchaser] that Spectrum, Spectrum Plus and Marquis branded products manufactured by TMX are free from defects in materials and workmanship for five (5) years after the date of purchase, and Regency branded products... - Page 35 252-03590 (2802CID) Revision May 1, 2003...
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