Step 3. Check The Smart Meter Connection; Technical Support - rainforest EMU User Manual

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Battery Replacement
Your EMU™ uses 4 AA batteries for power. To ensure a trouble-free experience
with your EMU™:
a) Replace the batteries when the battery indicator shows 1 bar.
b) Replace all batteries at the same time with new batteries.
c) Use new batteries with a current best before date.
d) Do not use rechargeable batteries unless they are marked as 'rechargeable
alkaline' and have a rating of 1.5V.
If your EMU™ is still not working after replacing the batteries, contact Technical Support
(see below).

Step 3. Check the Smart Meter Connection

The wireless connection between your EMU™ and the smart meter can be disrupted for
a variety of reasons.
Try the following:
a) Move the EMU™ to a different location that is closer to the smart meter.
b) Move the EMU™ away from wireless routers, cordless phones, microwave
ovens, or large metal objects.
c) Try different areas of your house and different orientations in each room until you
find one that works.
If there is a power outage in your neighborhood at the moment, please wait until power
is restored and try again.
Contact us at: 34 West 7
20

Technical Support

th
Avenue, Vancouver, BC, Canada V5Y 1L6
Email:
support@rainforestautomation.com
Web:
www.rainforestautomation.com/emu_support
www.rainforestautomation.com
EMU™
User Manual

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