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Related Manuals for Kguard SHA28
Summary of Contents for Kguard SHA28
- Page 1 USER MANUAL SHA28...
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Page 2: Table Of Contents
Contents Contents About this Manual ........................6 FCC Compliance Statement....................... 6 Copyright ..........................6 Safety Information ........................7 Chapter 1: Product Overview ................8 1.1 Features ..........................8 1.2 Package Contents ........................ 8 1.3 Parts and Functions ......................9 1.3.1 Front Panel ......................9 1.3.2 Rear Panel...................... - Page 3 Contents 3.7 Manual Recording ......................29 3.8 Switching Video Output ....................29 Chapter 4: Using the DVR ................. 30 4.1 Setting the Camera ......................30 4.1.1 Display Setup ......................30 Color Setup ......................31 4.1.2 Recording Setup ....................31 Schedule Recording ....................32 Frame Rate Setup ....................
- Page 4 Contents Chapter 5: KGuard Web Client ................57 5.1 Login ..........................57 5.2 The Interface ........................58 5.3 Live Viewing ........................59 5.3.1 Switching Screen Modes ..................59 5.3.2 Viewing and Recording ..................59 Viewing or Hiding Channels .................. 60 Recording Channels Manually ................
- Page 5 Contents Appendix: Specifications................... 87 DVR Specifications ........................87 DVR User’s Manual...
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Page 6: About This Manual
Preface About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. -
Page 7: Safety Information
Preface Safety Information Caution Warning This is the symbol for indicating any potential hazard, The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. risk or condition requiring special attention. There is dangerous “voltage” presence near by the The user needs to refer to the important operating and maintenance or servicing instructions. -
Page 8: Chapter 1: Product Overview
• Automatic maintenance function • Up to two 2TB SATA HDD • Email Alert function • KGUARD DDNS Service (kguard.org) included 1.2 Package Contents The following items come with your package. If any of them is missing or damaged, please contact your retailer. -
Page 9: Parts And Functions
Chapter 1: Product Overview 1.3 Parts and Functions 1.3.1 Front Panel 13 14 Item Icon Description Press the buttons to view the channel in full screen. Channel Buttons 1 - 0 In menu options, press to enter numbers. Preview Press to display channels in multi-window. Mute Press to activate the mute function. -
Page 10: Rear Panel
Chapter 1: Product Overview 1.3.2 Rear Panel 11 12 MAIN MAIN AUDIO IN (CH5-CH16) ALARM RS-485 NO COM G HDMI CH10 CH11 CH12 CH13 CH14 CH15 CH16 SPOT SPOT VIDEO OUT AUDIO IN AUDIO OUT DC 12V Connector Description Video input Connects to a maximum of 16 video input devices via BNC. -
Page 11: Remote Control
Chapter 1: Product Overview 1.5 Remote Control SEARCH AUTO DISPLAY MODE ENTER MENU/ESC MUTE PLAY PAUSE /FRAME STOP SLOW ZOOM FOCUS IRIS LOCK Icon Description Icon Description Press to start manual recording. PLAY Press to play recorded video. MENU/ SEARCH Press to enter search mode. -
Page 12: Chapter 2: Installation
Chapter 2: Installation Chapter 2: Installation 2.1 Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not pre- installed, follow the steps below to install the hard disk drive. You can install up to two 3.5”... -
Page 13: Connecting The Power
Chapter 2: Installation Repeat steps 3 to 6 to install another HDD. Attach the cover and the screws back in place. 2.2 Connecting the Power Use only the supplied power adapter and power cord that came with the DVR. MAIN MAIN AUDIO IN (CH5-CH16) ALARM... -
Page 14: Connecting To Monitors
Chapter 2: Installation 2.3 Connecting to Monitors The preview screen can be displayed on monitors via BNC VGA connection. 2.3.1 BNC Connection Connect the video output of the DVR to the monitor via BNC connector as shown. MAIN MAIN AUDIO IN (CH5-CH16) ALARM RS-485 NO COM G... -
Page 15: Hdmi Connection
Chapter 2: Installation 2.3.3 HDMI Connection Connect the video output of the DVR to the monitor via HDMI connector as shown. MAIN MAIN AUDIO IN (CH5-CH16) ALARM RS-485 NO COM G HDMI CH10 CH11 CH12 CH13 CH14 CH15 CH16 SPOT SPOT VIDEO OUT AUDIO IN... -
Page 16: Rs-485 Connection
Chapter 2: Installation 2.4.2 RS-485 Connection If you are using a PTZ speed dome, connect the camera cable to the video input of the DVR via RS-485 connector as shown. MAIN MAIN AUDIO IN (CH5-CH16) ALARM RS-485 NO COM G HDMI CH10 CH11... -
Page 17: Connecting The Microphones
Chapter 2: Installation 2.8 Connecting the Microphones The DVR supports up to 16 audio input channels. Microphones can be connected directly via BNC connection or through the parallel audio input connection. 2.8.1 Direct BNC Connection Connect the microphone(s) for channels 1 to 4 using direct BNC connection as shown. Microphone BNC cable AUDIO IN... -
Page 18: Connecting To Network
Chapter 2: Installation 2.9 Connecting to Network For remote monitoring, connect the DVR to the internet via wired network connection. MAIN MAIN AUDIO IN (CH5-CH16) ALARM RS-485 NO COM G HDMI CH10 CH11 CH12 CH13 CH14 CH15 CH16 SPOT SPOT VIDEO OUT AUDIO IN AUDIO OUT... -
Page 19: Chapter 3: Getting Started
Chapter 3: Getting Started Chapter 3: Getting Started 3.1 Starting Up Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 13 for further details. Turn on the power switch on the back panel of the DVR. The DVR automatically powers on and displays the channels screen. -
Page 20: The Main Screen
Chapter 3: Getting Started 3.3 The Main Screen 3.3.1 Screen Icons There are four types of recording indicator on the main screen of each channel. Channel title (see page Current date & time Recording indicator 8-window display 4-window display Icon Description Note: Motion detector is activated. -
Page 21: Virtual Keyboard
Chapter 3: Getting Started 3.3.2 Virtual Keyboard The virtual keyboard automatically appears on the screen if data entry is required. There are two types of keyboard: a. Full keyboard Click to delete a character. Click to enter the text. Click to toggle the keyboard to upper case. -
Page 22: Pop-Up Menu
Chapter 3: Getting Started A virtual keyboard automatically appears on the screen. Enter User Name Enter Password 3.3.3 Pop-up Menu With Pop-up menu, you can gain access to the frequently access features. You can access the Pop-up Menu by pressing the right button of the mouse. -
Page 23: On Screen Display (Osd) Menu
Chapter 3: Getting Started 3.3.4 On Screen Display (OSD) menu You can access the OSD menu by one of the following ways: • Right-click on the mouse and select Main Menu. • Press the MENU button on the remote control. •... -
Page 24: Screen Modes
Chapter 3: Getting Started 3.4 Screen Modes 3.4.1 Live View By default, an 8-window display (4-window display for a 4-channel DVR) appears on the screen. To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left mouse button again to return to the window-display of all cameras. -
Page 25: Split Mode
Chapter 3: Getting Started 3.4.2 Split Mode You can customize the 16 channels to be displayed separately on a 4-window or 9-window display or show all 16 channels on the screen. There are 7 split mode options: In the preview mode, right-click on the mouse to display the Pop-up menu. -
Page 26: Auto Switch View
Chapter 3: Getting Started 3.4.5 Auto Switch View With this function, the system will automatically switch the channel display. To enable auto switch view: In the preview mode, right-click on the mouse to display the Pop-up menu. Select Start Rotate. The rotating display playback starts. -
Page 27: Using Ptz Controls
Chapter 3: Getting Started 3.5 Using PTZ Controls If you are using the PTZ speed dome, you can configure the PTZ control settings. In the preview mode, right-click on the mouse to display the Pop-up menu. Select PTZ. Note: This option is not available if the PTZ camera is in Cruise mode. “3.5.1 Cruise Mode”... -
Page 28: Cruise Mode
Chapter 3: Getting Started 3.5.1 Cruise Mode Use the Start Cruise function to allow the PTZ camera to start cruising. In the preview mode, right-click on the mouse to display the Pop-up menu. Select Start Cruise. To disable cruise: Right-click on the mouse to display the Pop-up menu. Select Stop Cruise. -
Page 29: Manual Recording
Chapter 3: Getting Started 3.7 Manual Recording With this function, you can manually record the video. The system will continuously record the video until you manually stop the recording. To enable manual recording: In the preview mode, right-click on the mouse to display the Pop-up menu. Select Manual Record. -
Page 30: Chapter 4: Using The Dvr
Chapter 4: Using the DVR Chapter 4: Using the DVR 4.1 Setting the Camera You can customize the display and recording settings via DISPLAY and RECORD menus. 4.1.1 Display Setup With DISPLAY menu, you can adjust the display settings such as channel type, window position, color, enable live time, and other settings. -
Page 31: Color Setup
Chapter 4: Using the DVR Color Setup In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > DISPLAY. On Channel, select the channel that you want to change the color setting. On Color, click Setup. Drag the slider bar to adjust the color item setting. -
Page 32: Schedule Recording
Chapter 4: Using the DVR After all settings are complete, click Apply. When data saving is complete, click OK. Schedule Recording In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > RECORD. On Mode, select Schedule. Click Schedule Setup. -
Page 33: Setting The Network
Chapter 4: Using the DVR Note: If the frame rate which you set is over the system limitation, a message is displayed on the screen. For example, as below: 4.2 Setting the Network To enable remote monitoring, recording, playing, or configuring the setting, you need to configure the network settings first. -
Page 34: Pppoe
Chapter 4: Using the DVR 4.2.2 PPPoE The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. In the preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > NETWORK. On Type, select PPPoE. -
Page 35: Port Forwarding
To configure the router and DVR settings, do the following Launch the Browser on your computer and enter the following website address: http://portforward.com/kguard/. Click on “KGuard KG-SHA DVRs (for DVRs that start with KG-SHA)”. A list of popular routers appears on the screen. Select your router from the list (or the closest match). - Page 36 Chapter 4: Using the DVR On the advertisement page, click on “Click here to skip this advertisement...”. The specific instructions for both of your DVR and the selected router appear on the screen. Follow the instructions to complete the port forwarding configurations. To check if the port forwarded is successful or not, do the following: Enter the following website address: http://www.canyouseeme.org/.
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Page 37: Ddns
To use this feature, you must have a DDNS account. Consult with your Internet Service Provider for this service or create a DDNS account with KGuard.org server, see the “SUPPORT” page on our website (www.kguardsecurity.com). In preview mode, right-click on the mouse to display the Pop-up menu. -
Page 38: Viewing Recorded Videos
Chapter 4: Using the DVR Note: To apply for a free DDNS account, refer to the information on the “SUPPORT” page from our website (www.kguardsecurity.com). 4.3 Viewing Recorded Videos 4.3.1 Searching and Playing Videos In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >... -
Page 39: Backing Up Videos
Chapter 4: Using the DVR 4.3.2 Backing up Videos Plug a USB device into the USB connector at the front panel or the rear panel of the device. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >... -
Page 40: Viewing And Exporting Log
Chapter 4: Using the DVR 4.3.3 Viewing and Exporting Log Plug a USB device into the USB connector at the front panel or the rear panel of the device. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >... -
Page 41: Setting The Device
Chapter 4: Using the DVR 4.4 Setting the Device 4.4.1 Storage Device Setup To ensure the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage. For other external hard drive and USB device, it is recommended to format those devices before their initial usage. -
Page 42: Formatting Usb Drive
Chapter 4: Using the DVR Formatting USB drive To format the USB disk drive, do the following: Plug a USB device into the USB connector at the front panel or the rear panel of the device. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >... - Page 43 Chapter 4: Using the DVR Menu item Description Buzzer Set the buzzer duration when motion is detected (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off. Output Select the alarm sound duration of the I/O alarm device (10S/20S/40S/60S) then check to apply the setting to each alarm type.
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Page 44: Email Alarm Notifications
Chapter 4: Using the DVR Email Alarm Notifications To set up an email for alarm notifications, do the following: In preview mode, right-click on the mouse to display the Pop-up menu. Be sure that the DVR network connection is properly configured before proceeding with the email setup. Select Main Menu >... -
Page 45: Setting Up Mobile Devices
Chapter 4: Using the DVR After all settings are complete, click Apply. When data saving is complete, click OK. Note: The PTZ camera can only be activated when a connected channel with the PTZ camera is selected. 4.4.4 Setting Up Mobile Devices To remotely access the DVR via mobile devices, be sure that the DVR network connection is properly configured before proceeding with the mobile devices setup. -
Page 46: Setting Motion Detection
Chapter 4: Using the DVR Note: For details on supported mobiles, see “DVR SHA Series Support Manual” in the enclosed CD. 4.4.5 Setting Motion Detection For added security, enable the motion detection feature. When motion is detected on a selected area, the DVR issues an alarm notification. -
Page 47: System Settings
Chapter 4: Using the DVR 4.5 System Settings On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display language, and maintenance settings and view the system information. 4.5.1 Date and Time Settings In preview mode, right-click on the mouse to display the Pop-up menu. -
Page 48: Setting Daylight Saving Time
Chapter 4: Using the DVR Setting Daylight Saving Time In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > SYSTEM > TIME/DATE. Click DST Setting. In Daylight Saving Time, select Enable. In Time Offset, select the amount of time to offset for DST. Select the Daylight Saving Time Mode. -
Page 49: User And Password Settings
Chapter 4: Using the DVR 4.5.2 User and Password Settings The PASSWORD menu allows you to change the password and authorize users and set the access rights in using the DVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is “admin”... -
Page 50: Configuring Other Users
Chapter 4: Using the DVR After all settings are complete, click Apply. When data saving is complete, click OK. Configuring Other Users Only the administrator can enable or disable a user account. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >... -
Page 51: Video And Audio Settings
Chapter 4: Using the DVR 4.5.3 Video and Audio Settings The VIDEO menu allows you to configure the video and audio output settings, including the setting of Privacy Zone which is used to hide an area on the screen from being viewed. Setting the Video Output In preview mode, right-click on the mouse to display the Pop-up menu. -
Page 52: Setting The Privacy
Chapter 4: Using the DVR Setting the Privacy You can mask up to 4 areas to hide it from being viewed on the screen. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > SYSTEM > VIDEO. Click Privacy Zone. -
Page 53: Language Setting
Chapter 4: Using the DVR Masked area After all settings are complete, click Apply. When data saving is complete, click OK. « TIP » To copy the privacy zone setting to other channels, select the channel(s) in Copy To, then click Copy. 4.5.4 Language Setting The LANGUAGE menu allows you to select the on screen display language. -
Page 54: Maintenance Settings
Chapter 4: Using the DVR Menu Item Description Device ID Enter desired ID for the DVR. The device ID, used to identify the DVR, can only be composed of numbers and cannot be the same with other IDs when multiple DVRs are connected in the same network. -
Page 55: Set Auto Maintenance
Update System Firmware Use this feature to update the firmware with the latest version. Open a web browser and visit KGuard Security web site (www.kguardsecurity.com). Check for available updates and download the firmware update file named “dvrupgrade”. Save the “dvrupgrade” file in a USB flash drive. - Page 56 Chapter 4: Using the DVR Click Load Default. Check the check box of the settings that you want to restore. « TIP » • To restore all settings, click Select All. • To deselect the checked boxes, click Select None. •...
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Page 57: Chapter 5: Kguard Web Client
• Your computer has a web browser, such as Internet Explorer, installed. 5.1 Login KGuard Web Client allows up to 3 simultaneous access. However, only one administrator account is allowed per access. Open your computer web browser and enter the DVR IP address or domain name in the URL box. -
Page 58: The Interface
Chapter 5: KGuard Web Client 5.2 The Interface After you login to KGuard Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from an 8-channel DVR. -
Page 59: Live Viewing
Chapter 5: KGuard Web Client 5.3 Live Viewing 5.3.1 Switching Screen Modes By default, a 9-channel grid display appears on the screen. The Live screen can be viewed in different modes: 1-channel, 4-channel grid, 9-channel grid, 16-channel grid, and full screen. -
Page 60: Viewing Or Hiding Channels
Chapter 5: KGuard Web Client Viewing or Hiding Channels Click the view icon next to a channel to show or hide the channel display. The view icon indicates the current status: • : The channel is displayed on the screen. -
Page 61: Searching And Playing Recorded Videos
Chapter 5: KGuard Web Client 5.4 Searching and Playing Recorded Videos You can remotely search, play, and download recorded videos. 5.4.1 Searching and Playing Videos On the Main Menu, click Playback. The Playback screen appears. Select a date from the calendar. Available videos are automatically listed on the File List table. -
Page 62: Remote Settings
Chapter 5: KGuard Web Client 5.5 Remote Settings Use the Remote Setting menu to remotely configure the DVR. However, some functions are only accessible if you login with an administrator account. On the Main Menu, click Remote Setting to access the Remote Setting page. -
Page 63: Copying Settings To Other Channels
Chapter 5: KGuard Web Client Item Description Channel Select the channel that you want to configure. Name Enter the desired channel name to be displayed on the screen. Position Set the channel name location on the screen. Options are: • U-L: Upper left •... -
Page 64: Setting The Recording
Chapter 5: KGuard Web Client 5.5.2 Setting the Recording Use the Record menu to remotely set the recording schedule and customize the recording settings, such as frame rate, quality, and resolution. On the Main Menu, click Remote Setting. On the left panel, click Record. - Page 65 Chapter 5: KGuard Web Client On Record Mode, select Schedule. The Schedule button appears. Click Schedule to display the Schedule screen. On Channel, select the channel that you want to record. On Record Type, click a recording type: • Alarm: To record the video only when the alarm is triggered within the specified time. If the alarm is not triggered, the recording is not performed.
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Page 66: Setting The Alarm
Chapter 5: KGuard Web Client 5.5.3 Setting the Alarm Use the Alarm menu to select when to trigger the alarm and choose the alarm notification, such as buzzer sound, email, or full screen notification. On the Main Menu, click Remote Setting. -
Page 67: Setting The Email Notification
Chapter 5: KGuard Web Client After all settings are complete, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. -
Page 68: Setting The Network Configuration
Chapter 5: KGuard Web Client 5.5.5 Setting the Network Configuration You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection options: Static IP, DHCP, and PPPoE. From this menu, you can also setup DDNS (Dynamic Domain Name System) and Email. -
Page 69: Setting Up With Pppoe
IP address even if the IP is changed in a dynamic IP system. To use this feature, you must have a DDNS account. Obtain the information from your Internet Service Provider (ISP) or create a free DDNS account with KGuard.org server, visit http://www.kguard.org. To setup DDNS, do the following: On the Main Menu, click Remote Setting. -
Page 70: Setting The Device
Chapter 5: KGuard Web Client On Host Name, enter the domain name. Enter the User Name and Password. Click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. -
Page 71: Ptz Setup
Chapter 5: KGuard Web Client PTZ Setup When a PTZ camera is installed, use the PTZ Setup menu to customize its settings. On the Main Menu, click Remote Setting. On the left panel, click Device > PTZ Setup. The PTZ Setup screen appears. -
Page 72: Motion Detection Setup
• To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. After performing the above procedures, install the Kguard mobile device utility on your mobile device. “Chapter 6: Using KView Series Software” on page 78 for further details. -
Page 73: Managing System Settings
Chapter 5: KGuard Web Client By default, the whole screen is marked for motion detection (red block). To disable motion detection on an area, click a block and then drag the mouse to highlight the scope that you want to unmark (black block). Or, click Clear to unmark all areas and then select a new area to mark for motion detection. -
Page 74: Administrator Account Setup
Chapter 5: KGuard Web Client To save, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. -
Page 75: User Account Setup
Chapter 5: KGuard Web Client User Account Setup To authorize user accounts, you must login with an administrator account and then do the following: On the Main Menu, click Remote Setting. On the left panel, click System > User. The User screen appears. -
Page 76: System Information
Chapter 5: KGuard Web Client Enable DST. On Time Offset, select the amount of time to offset for DST (1 hour/2 hour). On Daylight Saving Time Mode, select how and when to activate DST. Options are: • Week: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and time. -
Page 77: Local Settings
Chapter 5: KGuard Web Client 5.6 Local Settings Use the Local Setting menu to specify the local path directory to save downloaded videos, files, and snapshots. To configure the local settings, do the following: On the Main Menu, click Local Setting. -
Page 78: Chapter 6: Using Kview Series Software
Make sure your mobile phone is connected to the Internet (either by mobile data connection or Wi-Fi). Open the Android Market application. On the Market search bar, enter the keyword “kguard” to search and download KView. Select to download KView. -
Page 79: Kview On Iphone
Make sure your smart phone is connected to the Internet (either by mobile data connection or Wi-Fi). Open the App Store application and search for “kguard”. On the search bar, enter the keyword “kguard” to search for KView. DVR User’s Manual... - Page 80 Chapter 6: Using KView Series Software Select and download KView. Select the “KView” application. Click FREE. Click INSTALL. You may be asked to login with your iTunes account to continue. After download, the KView icon is displayed on the application screen. Click the KView icon to open the application.
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Page 81: Kviewhd
Make sure your tablet PC is connected to the Internet (either by mobile data connection or Wi-Fi). Open the Android Market application. On the Market search bar, enter the keyword “kguard” to search for KViewHD. Select and download KViewHD. Select the “KViewHD” application. -
Page 82: Kviewhd On Ipad
To ensure optimum performance, download and use KViewHD on iPad iOS 4.2.1 or above. Make sure your iPad is connected to the Internet (either by mobile data connection or Wi-Fi). Open the App Store application. On the search bar, enter the keyword “kguard” to search for KViewHD. Select and download KViewHD. Click FREE. -
Page 83: Kview Center
Chapter 6: Using KView Series Software 6.3 KView Center KView Center is a software application tool designed for computers running Windows OS. Note: To ensure optimum performance, make sure the OS of your computer is Windows 7 or Windows XP. To install KView Center on your computer, perform the following steps: Browse the CD that came with your DVR and double-click on “KViewCenterSetup.exe”. -
Page 84: Kview Series Specifications
Chapter 6: Using KView Series Software 6.4 KView Series Specifications Surveillance Software KView KViewHD KView Center Operating System Android iPhone Android Windows OS Version 2.2 or above 4.2.1 or above 3.0 or above 4.2.1 or above XP / 7 (32/64 bit) Resolution 480x320 1280x800... -
Page 85: Chapter 7: Troubleshooting & Faq
I have changed the • To obtain the factory default password, contact your retailer or directly send administrator password but I an email to KGUARD at support@kguardsecurity.com. cannot remember it. The remote control is not • Make sure nothing is blocking the remote control and the DVR sensor. Aim working but the front panel the remote control at a proper distance. -
Page 86: Frequently Asked Questions
Chapter 7: Troubleshooting & FAQ Problem Possible Solution I cannot access the DVR • Check if the network cable is properly connected to the DVR. through my mobile phone. • Check if the network settings are properly configured. See “4.2 Setting the Network”... -
Page 87: Appendix: Specifications
Appendix: Specifications Appendix: Specifications DVR Specifications Model SHA28 Video Compression H.264 Video System NTSC / PAL Operation System Linux Input BNC 16-channel Video Output BNC 2-channel / VGA / HDMI Input RCA: 16-channel Audio Output RCA: 2-channel Resolution NTSC: 704 X 480 / PAL: 704 X 576 (D1) - Page 88 Copyright © 2011 All rights reserved Customer Support KGuard Information Co., LTD. USA Technical Support Contact Address: 4F, No.113, Jian 2nd Road, TEL:1-949-450-0052 Jhonghe District, New Taipei City 23585, Taiwan Email: support@kworldcomputer.com TEL: +886-2-8228-6080 FAX: +886-2-8221-6857 Email: support@kguardsecurity.com...