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Summary of Contents for Kguard MR-4020
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Page 1: User Manual
USER MANUAL MARS NVR Combo Kit MR-4040 / MR-4020 Default user name: admin Default password: 123456... -
Page 2: About This Manual
Preface About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. -
Page 3: Safety Information
Preface Safety Information Caution Warning This is the symbol for indicating any potential hazard, The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. risk or condition requiring special attention. There is dangerous “voltage” presence near by the The user needs to refer to the important operating and maintenance or servicing instructions. -
Page 4: Table Of Contents
Contents Contents About this Manual ........................2 FCC Compliance Statement....................... 2 Copyright ..........................2 Safety Information ........................3 Quick Setup Guide ....................6 Step 1: Unpack Your NVR ......................6 Step 2: Install the Hard Disk Drive (HDD) .................. 7 Step 3: Make the Connections .................... - Page 5 Contents Network: Network ........................49 Network: Video Stream ......................51 Network: Email ........................52 Network: DDNS ........................53 Alarm: Motion ........................56 About Motion Detection ....................56 Set Motion Detection Area ..................... 56 Alarm: Alarm ........................... 57 Device: HDD ..........................58 Device: Cloud Storage ......................
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Page 6: Quick Setup Guide
Mars Series: Quick Setup Guide Quick Setup Guide Thank you for purchasing the Mars Series Network Video Recorder (NVR). Your NVR allows you to use all the advantages of the network video surveillance system, such as, superior image quality, remote accessibility and great flexibility. -
Page 7: Step 2: Install The Hard Disk Drive (Hdd)
Mars Series: Quick Setup Guide Step 2: Install the Hard Disk Drive (HDD) The reason you need to install an HDD on the NVR is to be able to save video footages from the IP security camera(s). This NVR supports one 3.5” and 2.5” SATA HDD. CAUTION: DO NOT install or remove the hard disk drive while the device power is turned ON. -
Page 8: Step 3: Make The Connections
Mars Series: Quick Setup Guide Step 3: Make the Connections In order to make the connections, you need to know the connection ports and the meaning of the control LEDs. Please take a moment to review the front and rear panel. Front Panel 4CH NETWORK VIDEO RECORDER 1) HDD Indicator:... - Page 9 Mars Series: Quick Setup Guide 5) USB 2.0: Connect here an external HDD or a flash disk where you can backup footage. NOTE: You can also configure the Cloud Storage for saving the snapshot on a time and motion interval to an off- site cloud storage.
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Page 10: Perform The Connections As Shown On The Diagrams
Mars Series: Quick Setup Guide Perform the connections as shown on the diagrams. 1. Connect the monitor/TV to the NVR via HDMI (recommended) or VGA port. CAUTION LAN 3 LAN 1 RISK OF ELECTRIC SHOCK DO NOT OPEN AUDIO G 1 2 3 4 IR-EXT HDMI ALARM... -
Page 11: Step 4: Switch On The Nvr
Mars Series: Quick Setup Guide 3. Connect a USB mouse to the USB port on the NVR. CAUTION LAN 3 LAN 1 RISK OF ELECTRIC SHOCK DO NOT OPEN AUDIO G 1 2 3 4 ALARM LAN 4 LAN 2 IR-EXT HDMI OUTPUT... -
Page 12: Step 5: Go Through The Items In Startup Wizard
Mars Series: Quick Setup Guide Step 5: Go through the Items in Startup Wizard For going through the items on Startup Wizard, the most convenient way is to use the supplied USB mouse. See the USB mouse operations in “Using the Supplied USB Mouse” on page The wizard includes setup screens which allow you to choose how you want the NVR to operate. - Page 13 Mars Series: Quick Setup Guide HDD Management If you start up the NVR for the first time, you need to format the HDD. To format the HDD, check the Select checkbox and click Format HDD. A warning menu opens where you are asked to confirm your selection. Click OK. For the initial setup, keep the Overwrite option Auto as by default.
- Page 14 Mars Series: Quick Setup Guide System General Configuration It is very important that the time and date are set correctly. In case of a robbery, for example, the video footage can be used as an evidence in the court, and if the date and time do not match, the footage is not regarded as a legitimate evidence.
- Page 15 Mars Series: Quick Setup Guide Network Configuration Network settings should be configured if you want to connect to the NVR remotely for live viewing or for example, if you want the NVR to synchronize the date and time automatically. For the initial setup of the NVR you can skip configuring the network settings and do it later via the Main Menu.
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Page 16: Step 6: Make Sure The Camera(S) Are Functioning
Mars Series: Quick Setup Guide Step 6: Make Sure the Camera(s) are Functioning After you complete Step 5, you should be able to see the Live Viewing screen. You should see a live video from the connected camera(s) in about 30 seconds. NOTE: The example below is a live view from four cameras. -
Page 17: Step 7: Mount The Camera(S)
Mars Series: Quick Setup Guide Step 7: Mount the Camera(s) If you are convinced that the camera(s) are functioning properly, it is time to mount the camera(s). 1. Locate your ideal camera position on the selected surface, for example on the wall. CAUTION: Please avoid installing the camera near the indoor lights, for example under fluorescent light, and do NOT point the camera to the light directly. -
Page 18: Understanding The Live Viewing Screen
Mars Series: Understanding the Live Viewing Screen Understanding the Live Viewing Screen First sceen you see after going through or skipping the Startup Wizard, is the Live Viewing screen. It is considered the main screen. On this screen you see the live views from the connected cameras. Please be noted that the conneciton to the cameras may take up to 30 seconds. - Page 19 Mars Series: Understanding the Live Viewing Screen Live Viewing Screen (3 Cameras Connected, 1 Empty Channel) NVR User’s Manual...
- Page 20 Mars Series: Understanding the Live Viewing Screen • Full Screen Mode (one channel in full screen) You need to double click on a channel live view, to see the channel in full screen. If you want to exit the full screen mode, double-click, again.
- Page 21 Mars Series: Understanding the Live Viewing Screen The Live Viewing Screen Icons On a live viewing screen, you can see the channel name, current date and the recording indicator. The recording indicator informs you if the video recording is in process, is the motion detected, has the (internal) HDD failed, or is there a connection to the camera.
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Page 22: Pop-Up Menu On Live Viewing Screen
Mars Series: Understanding the Live Viewing Screen Pop-Up Menu on Live Viewing Screen Via Pop-up menu you can access the Main Menu, for making modifications to the NVR’s configuration and other common features. To bring up the Pop-up Menu, click on the right mouse button on Live Viewing screen or press the MENU button on the remote control. - Page 23 Mars Series: Understanding the Live Viewing Screen Zoom To use this function, you need to duble-click on a channel, to open the live view on a full screen mode. Right-click on Live Viewing screen and click on Zoom option. Then zoom in the area.
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Page 24: Basic Nvr Operation
Mars Series: Basic NVR Operations Basic NVR Operation Using the Supplied USB Mouse The simplest way to operate the NVR is using the supplied optical USB mouse. The USB mouse has two control buttons which function as described below.. Left click: Click to choose an item in the menus and confirm your selection. Right click: Click to open the Task Bar on the Live Viewing screen and to exit from the menus. -
Page 25: Using The Supplied Remote Control
Mars Series: Basic NVR Operations Using the Supplied Remote Control MENU AUDIO/ MUTE SEARCH Icon Description Numeric keys 1 ~ 4 Press to display channel 1 ~ 4. NOTE: The NVR supports only 4 channels. Numeric key Press “0” key to switch between video output monitor (HDMI or VGA). Press to display all channels. -
Page 26: Rebooting/Shutting Down The Nvr
Mars Series: Basic NVR Operations Rebooting/Shutting Down the NVR If you wish to reboot or shut down the NVR, open the Main Menu-> Advanced-> Maintain and click the corresponding button. CAUTION: To protect your data on the NVR, always shut down the NVR, using the Shut Down menu button. Before reboot or shut down, a Warning message appears on the screen to confirm your choice. -
Page 27: Accessibility Features
Mars Series: Accessibility Features Accessibility Features After the NVR is connected to the Internet (see “Network: Network” on page 49), you can connect to the NVR remotely, using a PC or smart phone/pad. Depending on the remote device (PC or smart phone/pad), you can see the live view from the cameras, using New KView app (Smart Phone/Pad (iOS/Android)) or Web Client (PC). - Page 28 Mars Series: Accessibility Features Step 4: Use the QR code to identify the NVR Do one of the following: - Tap Scan to scan the QR code sticker on the top of the NVR. - Manually enter the 20-symbol QR code as shown on the sticker and click OK. Step 5: Enter the password and change the NVR name (if necessary).
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Page 29: Using Cloud Storage
Mars Series: Accessibility Features Using Cloud Storage The Cloud Storage function of your NVR enables you to activate a cloud storage account and send snapshots taken from the connected cameras to virtual storage. This feature allows users to see what is happening on your camera site anytime, anywhere through the Internet. -
Page 30: How To Configure The Cloud Storage Settings
How to Configure the Cloud Storage Settings If you already have an active Dropbox account, you need to connect the KGuard Cloud Uploader to your Dropbox. Before making the connection, you need to configure the following settings on your NVR (right-click on Live Viewing screen, Main Menu->Device->Cloud Storage). -
Page 31: Advanced E-Mail Setup
Mars Series: Accessibility Features Advanced E-mail Setup If you cannot receive the certification e-mail or do not want to use the KGUARD’s SMTP server (default), you can configure the parameters of your SMTP server here. NOTE: In order to get the certification e-mail, make sure you have filled in the Receiver Email in step “How to Configure... -
Page 32: Activate Cloud
Mars Series: Accessibility Features Activate Cloud After you finish configuring the Cloud Storage settings, click Active Cloud to let the NVR to link to Dropbox. When the linking is done, an activation e-mail will be sent to the Receiver’s e-mail account. Click OK to continue. - Page 33 Mars Series: Accessibility Features Follow the on-screen instructions to complete the cloud account activation. When the activation is complete, a new folder is added to your Dropbox folder list. • For cloud storage activation from your smart phone/pad, you can download New KView app and use the QR scanner (QR Tools) to scan the QR code on the Remark message on the NVR’s screen and connect to Dropbox.
- Page 34 Mars Series: Accessibility Features Then enter your Dropbox e-mail address and password and click Sign In to activate the cloud storage. Follow the on-screen instructions to complete the cloud account activation. When the activation is complete, a new folder is added to your Dropbox folder list. NVR User’s Manual...
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Page 35: Operating The Nvr
Mars Series: Operating the NVR Operating the NVR You probably come to this section because the default configuration of the NVR does not quite satisfy your needs, or you wish to learn more about your NVR. Therefore you need to access the NVR’s settings menu.The Main Menu can be accessed locally or via a Web Client. - Page 36 Mars Series: Operating the NVR NOTE: • Many items on Main Menu have a short explanation when you hover the cursor over the field. • Click Apply to save changes, click Exit to close the menu (or right-click on the menu), click Default to restore default values.
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Page 37: Display: Camera
Mars Series: Operating the NVR Display: Camera This page is a summary of the active status of the cameras. Normally the status of the connected cameras should be Online. If some of the cameras becomes Offline, which should be connected then do the following: •... -
Page 38: Display: Output
Mars Series: Operating the NVR • Color: Change these values only if it is inevitable. The color changes influence your recording. To modify the Color, click Setup. The Color Setup menu opens. Brightness (BRI): Defines how bright the image appears on the display. Contrast (CON): Increases the difference between the darkest black and the whitest white in the image. - Page 39 Mars Series: Operating the NVR If you want to see the live view from more than one channel, then select Quad. Click Define SEQ setting to define which live view from the channel is shown on full screen if you have chosen Single mode or in what order the channels will be displayed on Live Viewing screen if you choose Quad mode.
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Page 40: Display: Privacy Zone
Mars Series: Operating the NVR Display: Privacy Zone A Privacy Zone can be used to cover up part of your image. You can create up to two (2) privacy zones. On your image, they appear as “black areas”. You can choose where you want to create the zone and how large the zone is. Just click inside the default green-lined rectangle and drag it where you want to create a privacy zone. -
Page 41: Record: Rec Para
Mars Series: Operating the NVR Record: REC Para In REC Para menu you can enable or disable the recording per channel and set the pre-recording condition. • CH: Select the channel to set its recording parameters. • Record: If Record is enabled, the video from the selected channel is recorded to the HDD. •... -
Page 42: Record: Schedule
Mars Series: Operating the NVR Record: Schedule Normal recording / alarm triggered recording / motion triggered recording, only takes place according to the set schedule. If it is not set correctly, the consequences may be lead to losing important video coverage. Please be noted that the correct schedule and resolution settings can also increase the HDD storage space. - Page 43 Mars Series: Operating the NVR • Record Mode: You can choose between the Smart mode and Normal mode. In Smart mode, you can define the schedule when to do the Normal recording and Alarm recording, as well as set different the recording resolution for each type.
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Page 44: Search: Record Search
Mars Series: Operating the NVR Search: Record Search In Record Search menu you can search and playback the recorded videos based on the channel, date and time parameter. • CH: Choose a channel to playback the recording or keep the default All. “All” means searching for the recording on all the channels for the specified date and time. - Page 45 Mars Series: Operating the NVR • Record State: All the recordings that match your channel and date criteria are displayed in the Record State table. Green box means normal recording while red box means alarm recording. See the color definition for record type in “Record: Schedule”...
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Page 46: Playback Screen
Mars Series: Operating the NVR Playback Screen The playback screen varies depending on the number of channels you have selected for simultaneous playback. Using the respective playback control buttons, you can pause, rewind, fast forward the playback. If you want to specify the playback timeframe, click the button and select among the following options: 24 Hours, 2 Hours, 1 Hour, 30 Minutes, and Customize time frame. -
Page 47: Trimming Videos
Mars Series: Operating the NVR Trimming Videos Use this function if you want to backup a section of the video for safekeeping or for evidentiary purposes. You need to connect a USB storage device into the USB port on the NVR, search and playback the footage. Double-click on the channel and while playing the video, click the . -
Page 48: Search: Event Search
Mars Series: Operating the NVR Search: Event Search The Event Search menu displays you the recordings that were triggered by the NVR. For example, if you use the default continuous recording, then likely most of the “events” are normal-type recordings. •... -
Page 49: Network: Network
Mars Series: Operating the NVR • Log Type: Select the log type among All, System, Config, Alarm, Account, Record or Storage. • Start Time/End Time: Specify the start and end date/time of the logs you want to review and/or save on an external USB storage device. - Page 50 Mars Series: Operating the NVR PPPOE Connection • Type: Select the network type you are using. DHCP Type: If you choose this type, then the network settings will be filled automatically. Static Type: To fill in all the required network settings, please ask your ISP (Internet Service Provider). PPPoE Type: To fill in all the required network settings, please ask your ISP (Internet Service Provider).
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Page 51: Network: Video Stream
Mars Series: Operating the NVR Network: Video Stream • Stream Type: You can choose, what kind of data you want the stream to contain. The available streams are Main Stream, Sub Stream and Mobile Stream. Please be noted that all those streams are always active simultaneously. -
Page 52: Network: Email
Mars Series: Operating the NVR Network: Email • SSL: Enable if your e-mail server requires the SSL verification. If you are not sure, please consult your e-mail service provider. For example, if you are using Gmail then this option should be enabled. •... -
Page 53: Network: Ddns
• User Name/Password: Enter the user name and password you obtained when creating an account on the DDNS service provider’s web page. For example, username for KGUARD.ORG users is the e-mail address you used when creating the account on KGUARD.ORG web page. - Page 54 Mars Series: Operating the NVR For applying the domain name on KGUARD.ORG, do the following: Then provide a domain name for your NVR. For example, “MyNVR4”. NVR User’s Manual...
- Page 55 Mars Series: Operating the NVR If the domain name registration is successful, the following screen displays the domain name and its status. NVR User’s Manual...
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Page 56: Alarm: Motion
Mars Series: Operating the NVR Alarm: Motion About Motion Detection The NVR detects the motion by comparing one frame to another. A sufficient amount of difference is interpreted as motion. As a result, the NVR is able to detect when there is a change in the picture and to initiate the recording. Set Motion Detection Area By default, the whole screen is marked for motion detection (red block).If you want to disable motion detection on an area, you need to click the grid cursor and then drag the mouse to highlight the scope to unmark the area (transparent... -
Page 57: Alarm: Alarm
Mars Series: Operating the NVR • Alarm Out: Check this function only if you have connected an external alarm device to your NVR and if you want the siren to activate when a motion is detected. • Dwell Time: This is the time period in seconds you want the NVR to stay in Alarm Out status. •... -
Page 58: Device: Hdd
Mars Series: Operating the NVR Device: HDD In this menu you can view and configure the internal HDD, that the NVR uses for saving the reocrdings. You will see the state, free/total space and free recording time information concerning the HDD. If you start up the NVR for the first time, you need to format the HDD. -
Page 59: Device: Cloud Storage
When someone enters the room, the motion is triggered. The snapshots are then sent to the cloud storage. • Drive Name: Enter the cloud storage name for your NVR. When linking the KGuard Cloud Uploader to your Dropbox, the Drive Name will be used as the folder name where KGuard uploads the snapshots. - Page 60 Mars Series: Operating the NVR If you need to configure the advanced e-mail settings, click on Advanced E-mail Setup button. • Email: Enable advanced e-mail setup. • SSL: Enable if your e-mail server requires the SSL verification. If you are not sure, please consult your e-mail service provider.
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Page 61: System: General
Mars Series: Operating the NVR System: General • Date/Time: You can set the date and time manually or allow the NVR to update automatically, using the NTP (Network Time Protocol). If you decide to modify manually then click on the date/time box and via on-screen keyboard enter the current date and time. -
Page 62: System: Users
Mars Series: Operating the NVR • NTP: Stands for Network Time Protocol. Allows your NVR to synchronize the date and time parameters with a remote time server over Internet. Click Setup to access the NTP settings. NOTE: If you want to use the NTP function then make sure the time zone is set correctly according to your location. -
Page 63: System: Info
Mars Series: Operating the NVR The Users menu allows you to view, change the password, authorize user and set the access rights in using the NVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is “admin”... -
Page 64: Advanced: Maintain
Mars Series: Operating the NVR Advanced: Maintain • Auto Login: If you want to log in to the NVR automatically for live view after each startup, then only Admin user account can be set for auto login. • Startup Wizard: Enable this option if you want the Startup Wizard to reappear every time the device is turned ON. - Page 65 Mars Series: Operating the NVR • Update: Select this option to update the NVR firmware with the latest version. Obtain the firware update file. Save the upgrade file to a folder named “dvrupgrade”, then save the “dvrupgrade” folder in a USB flash drive. To resume with updating process, plug the USB flash drive to the USB port of the NVR and click the Update button.
- Page 66 Mars Series: Operating the NVR Wait until message appears on the screen. Click OK. • Reboot: If the system hangs or you wish to restart the system at anytime, select this option to reboot the NVR instantly. After you click Reboot, a warning message appears, asking for your confirmation to reboot. Click OK. •...
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Page 67: Advanced: Events
Mars Series: Operating the NVR Advanced: Events In this menu you can configure what action the NVR should do when an event occurs. It allows you to monitor the situation with the HDD, to prevent happening a situation when the NVR is not able to record the video from the cameras to the internal HDD or when a connection to the camera(s) is lost. -
Page 68: Remote Access Via Web Client
Mars Series: Remote Access Via Web Client Remote Access Via Web Client Use the Web Client to remotely access your NVR at anytime via a PC. Before you access the Web Client, you need to ensure that the network settings of the NVR are configured properly. The most convenient and easiest way is if you have set the NVR a static IP address. -
Page 69: Interface Overview
Mars Series: Remote Access Via Web Client Interface Overview After you log in to Web Client, the live screen appears. No. Item Description Click a menu item to access. Options are: • Live: For viewing the Live screen, manage recordings and playback options. •... -
Page 70: Live Viewing
Mars Series: Remote Access Via Web Client Live Viewing From the Live screen, use the Display Controls to open or close the channels and switch between screen modes. No. Item Description Open All Channels Click to open all channels for viewing. Close All Channels Click to close all channels for viewing. -
Page 71: Switching Screen Modes
Mars Series: Remote Access Via Web Client Switching Screen Modes By default you will see a 4-channel grid display on the screen. 4 Channel Grid Double-click on the channel view or select a channel and click , to see the channel in full screen mode. Full Screen Mode NVR User’s Manual... -
Page 72: Viewing And Recording
Mars Series: Remote Access Via Web Client Viewing and Recording From the Live screen, you can choose to view or hide a channel display, start manual recording, and capture screen shots of a channel. Use the Channel Controls to manage individual channels and the Display Controls to manage all the channels at the same time. -
Page 73: About The Main Menu
Mars Series: Remote Access Via Web Client About the Main Menu Because the Main Menu items of the Web Client are very similar to the OSD (On-Screen Display) Main Menu items, if you want to find more information on a specific item, please refer to “Main Menu”... -
Page 74: Local Settings
Mars Series: Remote Access Via Web Client Local Settings Here you can set the default paths for saving the recording, downloads, snapshots and configure the default file types. To set the default paths and file types, click the Local Setting tab in Web Client interface. A menu opens. -
Page 75: Appendix
• The camera cable may be damaged, replace with a new one. Question: I have changed the administrator password but I cannot remember it. Answer: • To obtain the factory default password, contact your retailer or directly send an email to KGUARD at support@kguardsecurity.com. Question: The remote control is not working. -
Page 76: Specifications
Mars Series: Appendix Question: I cannot access the web client. Answer: • Check if the network cable is properly connected to the NVR. • Check if the UPnP function is enabled in router and NVR or if the router does not support UPnP, then make sure the port forwarding is completed. - Page 77 Mars Series: Appendix MR-400 Camera Power Supply over PoE Operating Temperature (W/O HDD) 0° to 55° ( 32°F to 131°F ) Working Humidity 10%~90% Dimension (LxWxH) 300×220×47mm Camera IPB-100 IPB-200 Image Sensor 1/3” Mega Pixel CMOS Sensor with IR Cut Filter Max.
- Page 78 Copyright © 2013 All rights reserved Customer Support KGUARD INFORMATION CO., LTD. USA Technical Support Contact Address: 4F, No.113, Jian 2nd Road, TEL:1-949-450-0052 Jhonghe District, New Taipei City 23585, Taiwan Email: support@kworldcomputer.com TEL: +886-2-8228-6080 FAX: +886-2-8221-6857 Email: support@kguardsecurity.com...
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