ADT CS-6000 How To Use Manual page 5

"What if I need a replacement RED PERSONAL HELP BUTTON?"
1 ADT Companion Service will send you a replacement if your RED PERSONAL
HELP BUTTON does not work for any reason. You must return your original
RED PERSONAL HELP BUTTON when the new one arrives. A prepaid
envelope will be provided.
2 Included with your replacement RED PERSONAL HELP BUTTON are
instructions which must be followed to allow your new button to work with
your specific base unit.
"What happens if there's a power outage?"
Your ADT Companion Service unit comes with a rechargeable battery inside.
If your power is ever interrupted, the backup battery can operate your unit for up
to 20 hours. Before your battery runs out, the BASE UNIT (Figure A) sends a
LOW BATTERY signal to our Customer Monitoring Center to inform our
Monitoring Professionals that your unit will soon be nonfunctional. An ADT
Monitoring Professional will then call you to advise you of the LOW BATTERY
condition and answer any questions.
"What if my contact information changes?"
For your safety, please notify our Customer Monitoring Center at
1.800.568.1216 if there is a change in:
• Your emergency contact person(s).
• Your address or telephone number.
"What if I have to ship my ADT Companion Service unit?"
1 Locate the ON/OFF switch (Figure F) on the bottom of the BASE UNIT (Figure A).
2 Using a small screwdriver or pen, slide the switch to the OFF position.
3 Unplug the BASE UNIT (Figure A) from both the
electrical wall outlet and wall jack.
4 To be sure the unit is deactivated, press the
RED HELP button (Figure C).
Your unit is ready to ship.
(Figure F)
ON/OFF SWITCH