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#1 security company in America. Thank you for choosing Companion Service, a service offered by ADT Security Services, Inc. You have made a wise choice that can help keep you safe in the event of a medical or other emergency, from almost anywhere in your home, 24 hours a day.
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Placing Your Unit. Choose a place to set up your Companion Service unit. • Select a convenient location near both an electrical wall outlet and a phone jack. • Choose an area of your home in which you spend most of your time. If you want to remove your RED PERSONAL HELP BUTTON (Figure B) at bedtime, locate (Figure A)
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• Next, plug the power transformer into the power outlet. Starting your service. You MUST contact the ADT Activation Help Desk at 1.800.498. 8512 to begin using your Companion Service unit. Our Help Desk Coordinator will place your unit in service and make it “active”...
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UNIT (Figure A). This may take up to 40 seconds, so please remain calm while a communications link is established. • If you are unable to answer the ADT Monitoring Professional, we can notify emergency services or persons on your emergency contact list.
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“What if I need a replacement RED PERSONAL HELP BUTTON?” 1 ADT Companion Service will send you a replacement if your RED PERSONAL HELP BUTTON does not work for any reason. You must return your original RED PERSONAL HELP BUTTON when the new one arrives. A prepaid envelope will be provided.
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Unit Status Voice Alerts. Your ADT Companion Service two-way voice unit can tell you what functions are taking place or what conditions have been detected. Here is a list of the voice alerts you may hear: When you press the RED HELP button (Figure C): “Connecting to ADT Companion Service.”...
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How to Answer Your Phone Using Your Companion Service Unit. Your ADT Companion Service CS-6000 unit is equipped with a unique convenience feature. You can use the superior audio quality of your two-way voice unit to answer your telephone. • While your phone is ringing, press your RED PERSONAL HELP BUTTON (Figure B) to answer your phone.
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