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Summary of Contents for HYBREX DK2-21
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Page 1: User Guide
Series Handsets Hybrid IP Communication System Digital Key Telephone User Guide V3.6 www.hybrex.com... - Page 2 NOTIFICATION Notification is hereby given that Auto Telecom Company Ltd. reserves the right to modify, change, update or revise this document from time as required without the prior obligation to notify any person, company or organization. Further, Auto Telecom Company Ltd. makes no warranty or representation, either express or implied, with respect to merchantability, or fitness of it’s products for a particular purpose.
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Page 3: Save These Instructions
IMPORTANT SAFETY INSTRUCTIONS Installation Safety Precautions: 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. - Page 4 NOTE During power outages access to emergency number 000 will not be available unless optional external battery backup is fitted to the system main equipment. CAUTION This handset may retain small unmagnetised ferromagnetic common items (staples/pins) if held very close above such items. WARNING This is a Class A product.
- Page 6 Since each telephone can be customized for your specific needs, your HYBREX Authorized Dealer will be happy to make sure your digital phone set is configured to your requirements.
- Page 7 DK6-21 DK6-31 DK6-33 DK7-21 DK9-25 DK9-15 DK9-DSS...
- Page 8 Digital Key Telephone Layout: DK6-21: DK7-21:...
- Page 9 DK9-25: Top View Description 1. Function Keys 2. Dual Color DSS Keys 3. Microphone 4. Function Keys 5. Numeric Dial Key Pad 6. Speaker Bottom view Description For Phone Stand Installation Headset Connector Handset Connector Firmware Upgrade Connector or 2 Station Selection (set the 1 station when...
- Page 10 DK9-15: Top View Description 1. Function Keys 2. Dual Color DSS Keys 3. Microphone 4. Function Keys 5. Numeric Dial Key Pad 6. Speaker Bottom view Description For Phone Stand Installation Headset Connector Handset Connector Firmware Upgrade Connector or 2 Station Selection (set the 1 station when...
- Page 11 Installation: DK9-25: . Connect Digital Key Telephone – DK9-25 to G2-STU2 or G1E-STU Card as the following:...
- Page 12 DK9-25 and DK9-DSS: Connect Digital Key Telephone – DK9-25 to G2-STU2 or G1E-STU Card as the following Diagram. And then connect the DK9-DSS through the DSS expansion port of DK9-25. Fix the connection kit by screws. ...
- Page 13 DK9-15 . Connect Digital Key Telephone – DK9-15 to G2-STU2 or G1E-STU Card as the following:...
- Page 14 DK9-15 and DK9-DSS: Connect Digital Key Telephone – DK9-15 to G2-STU2 or G1E-STU Card as the following Diagram. And then connect the DK9-DSS through the DSS expansion port of DK9-15. Fix the connection kit by screws. ...
- Page 15 Icon Used → Then. Lift Handset; Handset off hook. Hang up; Handset on hook. <= In conversation; make a call. Press Dial Key [0] - [9]. Press [*] key. Press [#] key. Dial numbers. Press the CO key. Press the busy CO key. Press the flashing or blinking CO key.
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Page 16: Led Indication
LED Indication CO key (Trunk Line) Idle (Steady Off) I-Use (Steadily On ) Green Busy (Steadily On) Ring (Fast Blinking) I-Hold (Fast Flashing) Green System Hold (Fast Flashing) Exclusive Hold (Slow Flashing) Green SPK key Idle (Steady Off) I-Use (Steadily On ) Save Redial (Fast Blinking) System Program... -
Page 17: Table Of Contents
CONTENTS IMPORTANT SAFETY INSTRUCTIONS ................3 Installation Safety Precautions:....................3 SAVE THESE INSTRUCTIONS ...................3 A. MAKING CALLS .......................1 A.01 Inter Office Call (Intercom) ..................1 A.02 Automatic Line Access (Trunk Group Access) ............1 A.03 Individual Line Access.....................2 A.04 Flash (Open Loop Timed Flash) ................2 A.05 Speed Dialing......................2 A.06 Dial By Name (Programming Required) ..............3 A.07 One Touch Dialing....................4... - Page 18 F. OTHER FEATURES ......................20 F.01 Pulse to Tone Conversion..................20 F.02 Handsfree........................20 F.03 Background Music....................20 F.04 Voice Service Channel ...................21 F.05 Voice Mail Operation – G1E/GDS Systems ............22 F.06 Message Waiting (Programming Maybe Required) ..........22 F.07 Caller ID and Smart Redial..................23 G.
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Page 19: Making Calls
A. MAKING CALLS A.01 Inter Office Call (Intercom) An Intercom is for an Extension to call another Extension of the same system. By Dialing number: → . Lift Handset or press [SPK] key. . Dial Extension number. By DSS key: →... -
Page 20: Individual Line Access
A.03 Individual Line Access Any CO line can be directly selected. → → . Handset off hook / on hook. . Press a CO key (Dial tone heard). . Dial phone numbers. NOTE: 1. In the G1E, GDS systems you can also dial Individual Line Access codes instead of pressing any CO key Code 801-8XX for systems. -
Page 21: Important Safety Instructions
A.06 Dial By Name (Programming Required) The Name function is for extensions, trunks and system speed dials. Dial by Name provides the Directory dial feature for system speed dials and extensions. → → → . Press [Directory] Key. (Assign code 62 on DSS from system programming 07.) . -
Page 22: One Touch Dialing
A.07 One Touch Dialing For One Touch Dialing, after a programmed DSS key (refer G.04) is selected, the Extension automatically selects an idle CO line, and a previously stored phone number will be dialed. → → . Handset off hook / on hook. . - Page 23 DK9-25 – One Touch Dialing Keys DK9-15 – One Touch Dialing Keys G1E/GDS has 10 sets for One Touch Dialing on DSS 1-10. A. MAKING CALLS...
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Page 24: Calling Acp Doorphone
A.08 Calling ACP Doorphone This is for an Extension to call a ACP Doorphone. → . Lift Handset / press [SPK] key. . Dial extension number of ACP Doorphone. NOTE: Function keys such as HOLD, TRANSFER and so on can not be activated by the Doorphone. A.09 Dial Access To Operator This is for an Extension user to reach the Attendant by dialing a programmed one-digit code. -
Page 25: When Line/Extension Is Busy
B. WHEN LINE/EXTENSION IS BUSY B.01 Call Waiting (Programming May be Required) If the Extension you're calling is busy, this feature allows you to "mark" the station so that when the called Extension becomes free, the called Extension will ring back your Extension. When Busy Tone is heard: →... -
Page 26: Last Number Redial
B.03 Last Number Redial The feature automatically stores the last dialed outgoing telephone number for you to redial. The number is stored whether the call is answered, not answered or busy. → . Handset off hook / on hook. . Press [REDIAL] key. * When [REDIAL] key is pressed, the Extension will automatically select a CO line for dialing the last stored number. -
Page 27: Barge-In / Monitor Extension
To Cancel Automatic Save Number Redial → → . Lift Handset and press [SAVE] key. . Hang up to cancel. B.05 Barge-In / Monitor Extension This feature is for an Extension to override or to monitor another busy or DND (Do Not Disturb) Extension. -
Page 28: Receiving Calls
C. RECEIVING CALLS C.01 Answer To answer a call. To answer an intercom call: . Lift Handset or press [SPK] key. To answer an outside call: → . Use Handset or use Handsfree by pressing [SPK] or the blinking CO key. C.02 Automatic Answer-Intercom Assigned in advance, the feature allows an Extension to automatically answer an intercom call in the Handsfree mode. -
Page 29: Doorphone (Optional)
Pickup same Group → . Lift Handset or press [SPK] key. . Press [*] then [0] key. Pickup Groups → . Lift Handset or press [SPK] key. . Press [*] then [8] key. → Group Number (1-8) . Dial a programmed Group number: 1-8 for Extension in Group 1-8. -
Page 30: During Conversation
D. DURING CONVERSATION D.01 Call On Hold This is for holding an outside or intercom call. Calls on hold can be retrieved by any Extension. To place a call on hold: . Press [HOLD] key. To retrieve a held internal call by any Extension: →... -
Page 31: Conference
To retrieve by other Extension: → . At other Extensions, the LED of the CO goes steady. Press the CO key, Busy Tone will be heard, then press [HOLD]. D.03 Conference An Extension user can make a Conference with two or more parties. (Either outside or inside.) Up to 5 parties of 3 members or a single conference up to 15 members are permitted. - Page 32 Conference with 1 internal party and 1 outside party: (Programming Maybe Required) <=A → → → <=B . In conversation with an outside / internal call. . Press [HOLD] key to hold the call. . Make another internal / outside call. .
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Page 33: Call Transfer
D.04 Call Transfer Call Transfer is to send a call from one Extension to another. There are three types of Transfer: Direct, Indirect, and voice-announced. For Direct Transfer, the sending Extension transfers the call and hangs up; for Indirect Transfer, the sending Extension rings a selected Extension and waits until the call is answered, then transfers the call;... -
Page 34: Call Splitting
D.06 Call Splitting This is for an Extension user to alternate between two parties on separate calls. : A → → → → <=B <=A → <=B . Press [HOLD] key to hold A party. . Make another call B. . -
Page 35: Switching Between Using Handset And Handsfree
D.08 Switching Between Using Handset And Handsfree You may choose to use Handset or Handsfree alternatively. From Handsfree to Using Handset: . Lift Handset. From Using Handset to Handsfree: → . Press [SPK] key, Handset back on hook. D.09 Volume Control During a conversation, you may Increase or Decrease volume by this function. -
Page 36: Paging
E. PAGING E.01 Zone Paging (Internal) This feature allows an Extension to announce to a zone of Extensions through the Speaker on the key telephones. There are eight Paging Zones in the system. The paging can be received from Keyphones only. →... -
Page 37: All Paging (Internal And External)
E.05 All Paging (Internal And External) The feature allows an Extension to announce to all Internal and External Paging Zones. → . Lift Handset. . Press [#], [0]. E.06 Answer Paging (Meet Me Page) Paging through Speakers or external paging equipment can be answered through any Extension before the paging party hangs up. -
Page 38: Other Features
F. OTHER FEATURES F.01 Pulse to Tone Conversion The feature is used for changing Pulse Mode to Tone Mode when DTMF signaling is needed. To change from Pulse to Tone while dialing: → . Press [MSG] key. . Dial the phone number. (In Tone Mode) F.02 Handsfree Handsfree allows a user to make and receive calls with Microphone and Speaker of the telephone, instead of using the Handset. -
Page 39: Voice Service Channel
F.04 Voice Service Channel G1E, G2-1648, GDS-600 The G1E Auto Attendant message recording will depend on whether the system is fitted with the optional Voice Mail unit or is using the on board Messaging, If the system is fitted with a Voice Mail unit then Dial 8902. ... -
Page 40: Voice Mail Operation - G1E/Gds Systems
F.05 Voice Mail Operation – G1E/GDS Systems If your system is equipped with the optional inbuilt Voice mail unit and your handset has been allocated Voice Mail Usage then you can Call forward your phone to the mail box in the same way that you can Call Forward to other extensions. -
Page 41: Caller Id And Smart Redial
F.07 Caller ID and Smart Redial If Your system is equipped with Optional Caller ID equipment then incoming calls will display the number of the calling party on extensions which are ring assigned. Note that not all incoming calls contain Caller Id information. This is sometimes blocked by the calling party. The installer of your system may have allocated a key on your extension called CLI Status. -
Page 42: Station Programming
G. STATION PROGRAMMING G.01 Call Forwarding 1. To forward All Calls: All incoming calls (Incoming CO, Intercom and Transferred CO Lines) to your Extension are automatically forwarded to any other Extension, Voice Mail or another outside number such as a mobile phone. To Forward: →... -
Page 43: Toll Restriction Override (Forced Account Code)
G.02 Toll Restriction Override (Forced Account Code) Toll Restriction prevents telephone toll abuse and saves telephone costs. Once a correct Forced Account Code (FAC) is dialed, you have access to Unrestricted Dialing and the SMDR will record all outgoing calls and Forced Account Cord used by the station. *** For details of setting an FAC, please refer to the System Programming manual of each system. -
Page 44: Volume Control (Setting)
G.03 Volume Control (Setting) This program can adjust the Volume of Digital Phones. There are six or seven types of Volume you can adjust - Ring, Speaker, Handset, Ring Volume Up Gradually, Ring Frequency and Microphone level and Background Ring Level. Program the Volume for your Telephone: →... -
Page 45: Store Speed Dial / One Touch Dial (Programming Required)
G.04 Store Speed Dial / One Touch Dial (Programming Required) Speed Dial automatically dials the stored telephone numbers. There are two types of Speed Dial: Personal (Extension) and System. To store Personal Speed Dial numbers: 1. For non-operator Extension: → →... - Page 46 To store System Speed Dial numbers (at Operator only): → → → SPD CODE(100 to xxx) → → . Press [PRG] key then Dial [8], [7]. . Dial System Speed Access Code. . Dial stored numbers (Max. 30 digits). . Press [SAVE] key to exit. To define a specific CO line / Name for Speed Dialing: * After or before dialing stored telephone number, User can assign a CO line for the stored numbers.
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Page 47: Lock Up / Unlock Extension By Security Code
G.05 Lock Up / Unlock Extension By Security Code To prevent others from making outside calls through your telephone, you may lock your telephone by Security Code. To lock / unlock: → → S. CODE → → . Handset on hook / [SPK] key off. . - Page 48 . Insert the Alarm-Time HH:MM (24-hour) format. . Insert the duration (00-98 minutes). For instance, 01 means 1 minute's duration. EXAMPLE: User Alarm The music plays at 15:30, for one minute. 15:30 01 . Press [SAVE] key. . Press [SPK] key to exit. NOTE: If the time is not correctly set in HH:MM format, the LCD will show "Access Denied,"...
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Page 49: Define Morning Call Service
G.07 Define Morning Call Service For Morning Call Service, the Background Music or a predefined Voice Announcement is played to the assigned Extension when the programmed time is reached. The same as G.06 Define Time-Reminding Service. Set the duration for 99 minutes. EXAMPLE: User Alarm 07 The music or a Predefined Voice Announcement alarm... -
Page 50: Switching Of Day / Night Service Mode (For Console Only)
G.09 Switching of Day / Night Service Mode (For Console only) Normal system operation is set in day time mode. Night service provides Outward Dialing restriction, Night-Time Incoming Ringing Assignment, etc. The Switching of Day / Night Service Mode is programmed by the Attendant Console, executed by either an Extension user (Manual / User Select) or the system itself (Auto / System Select). -
Page 51: Alarm Assignment (For Console Only)
G.10 Alarm Assignment (For Console only) The Console can set morning call service for other extensions. To define: → → Ext. No. . Handset on hook / [SPK] key off. . Press [PRG] then [REDIAL] key. → → → . Dial the Alarm Assigned Ext. number. . -
Page 52: Absent Message
G.11 Absent Message Any telephone can be programmed to use this feature. When a caller calls a telephone with an Absent Message, one of the following Absent Messages will display on the caller's telephone LCD. Absent Message (0 to 9): Message 0= Vacation Message 5= DND Message 1= Will back... -
Page 53: Function Key Assignment (Macro Key)
G.12 Function Key Assignment (Macro Key) This program allows a user to store a special functions into an assigned DSS key. Programming: → → → . Press [PRG] key. . Press DSS13~DSS20 key. . Insert the operation steps of a special function that you would like to store. -
Page 54: Station Programming - Saved Number Redial
G.14 Station Programming – Saved Number Redial Saved Number Redial allows the last dialed CO number to be stored and easily accessed when required. The number is stored in the system memory and remains until the User replaces it with another number. To save: 1. -
Page 55: Do Not Disturb
G.16 Do Not Disturb Each Extension can be individually programmed to block all incoming calls, including Paging announcements. A caller attempting to reach an Extension in DND mode will receive "Do Not Disturb" on the LCD and hear Busy Tone. →... -
Page 56: Lock / Unlock S.m.d.r Output (For Console Only)
G.19 Lock / Unlock S.M.D.R output (For Console only) This feature allows an Extension user to Lock / Unlock System's Station Message Detail Recording (SMDR) output. If the S.M.D.R is locked then S.M.D.R. records will be stored in the System's Memory and will not be sent out until the S.M.D.R. output is unlocked. to lock / unlock →... - Page 57 Index Ａ Ｉ Absent Message………………………………………. 34 Individual Line Access………………………………… 2 Account Code…………………………………………. 36 Inter Office Call (Intercom)……………………………. 1 Alarm Assignment (For Console only)……………….. 33 All Paging (External)…………………………………. 18 Ｌ All Paging (Internal And External)…………………… 19 All Paging (Internal)………………………………….. 18 Answer………………………………………………... 10 Last Number Redial…………………………………….
- Page 58 P/N: 5502 4900 0003 All data and specifications are subject to change without notice.
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Questions and answers
When I update and save the new date and time the handset says access denied
The HYBREX DK2-21 handset displays "access denied" when updating the date and time because date and time setting is allowed only from the console, not from regular handsets.
This answer is automatically generated
how to reset dk 9 series hybrex handsets