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HYBREX DK1-21 User Manual

Dk series, hybrid ip communication system digital key telephone

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The Friendly HYBRid Exchange
DK
Series
Hybrid IP Communication System
Digital Key Telephone
User's Guide

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Summary of Contents for HYBREX DK1-21

  • Page 1 The Friendly HYBRid Exchange Series Hybrid IP Communication System Digital Key Telephone User’s Guide...
  • Page 2 NOTIFICATION Notification is hereby given that Auto Telecom Company Ltd. reserves the right to modify, change, update or revise this document from time as required without the prior obligation to notify any person, company or organization. Further, Auto Telecom Company Ltd. makes no warranty or representation, either express or implied, with respect to merchantability, or fitness of it’s products for a particular purpose.
  • Page 3 4. Use caution when installing or modifying telephone lines. The HYBREX G1-824 / G1E / GDS600 utilizes a 3 pin grounding power supply cord. This cord is not to be attached to any building surfaces. When using your telephone equipment, basic safety precautions...
  • Page 4 During power outages access to emergency number 000 will not be available unless optional external battery backup is fitted CAUTION - This handset may retain small unmagnetised ferromagnetic common items (staples/pins) if held very close above such items Warning This is a Class A product. In a domestic environment this product may cause interference in which case the user may be required to take adequate measures.
  • Page 5 Since each telephone can be customized for your specific needs, your HYBREX Authorized Dealer will be happy to make sure your digital phone set is configured to your requirements.
  • Page 6 DK6-21 DK6-31 DK6-33 Digital Key Telephone Layout: 1. LCD display (2 x 16 characters) 2. PRG: Programming Key 3. SAVE: Save Key 4. CO/DSS Keys 5. Volume Control Keys 6. REDIAL key 7. SPD: Speed Dial Key 8. TRF/FL: Transfer/Flash Key 9.
  • Page 7 1. Ring/Message Waiting Lamp 2. LCD Display (4 x 16 characters) 3. Arrow Keys / Volume Control Keys Other keys are the same as DK1.
  • Page 8 Icon Used → Then. Lift Handset; Handset off hook. Hang up; Handset on hook. <= In conversation; make a call. Press Dial Key [0] - [9]. Press [*] key. Press [#] key. Dial numbers. Press the CO key. Press the busy CO key. Press the flashing or blinking CO key.
  • Page 9: Led Indication

    LED Indication CO key (Trunk Line) Idle (Steady Off) I-Use (Steadily On ) Green Busy (Steadily On) Ring (Fast Blinking) I-Hold (Fast Flashing) Green System Hold (Fast Flashing) Exclusive Hold (Slow Flashing) Green SPK key Idle (Steady Off) I-Use (Steadily On ) Save Redial (Fast Blinking) System Program...
  • Page 10: Table Of Contents

    CONTENT A. MAKING CALLS .......................1 A.01 Inter Office Call (Intercom) ..................1 A.02 Automatic Line Access (Trunk Group Access) ............1 A.03 Individual Line Access.....................2 A.04 Flash (Open Loop Timed Flash) ................2 A.05 Speed Dialing......................2 A.06 Dial By Name......................3 A.07 One Touch Dialing....................4 A.08 Dial Access To Attendant ..................5 B.
  • Page 11 G.01 Call Forwarding .....................22 G.02 Toll Restriction Override (Forced Account Code) ..........23 G.03 Volume Control (Setting)..................24 G.04 Store Speed Dial / One Touch Dial................25 G.05 Lock Up / Unlock Extension By Security Code ............27 G.06 Define Time-Reminding Service ................27 G.07 Define Morning Call Service .................29 G.08 Date / Time Setting (For Console only)..............29 G.09 Switching of Day / Night Service Mode (For Console only) ........30 G.10 Alarm Assignment (For Console only)..............31...
  • Page 13: Making Calls

    A. MAKING CALLS A.01 Inter Office Call (Intercom) An Intercom is for an Extension to call another Extension of the same system. By Dialing number: . Lift Handset or press [SPK] key. → . Dial Extension number. By DSS key: .
  • Page 14: Individual Line Access

    A.03 Individual Line Access Any CO line can be directly selected. → → . Handset off hook / on hook. . Press a CO key (Dial tone heard). . Dial phone numbers. NOTE: 1. In the G1-824, G1E, GDS systems you can also dial Individual Line Access codes instead of pressing any CO key Code 801-8XX for systems.
  • Page 15: Dial By Name

    A.06 Dial By Name The Name function is for extensions, trunks and system speed dials. Dial by Name provides the Directory dial feature for system speed dials and extensions. → → → . Press [Directory] Key. (Assign code 62 on DSS from system programming 07.) .
  • Page 16: One Touch Dialing

    A.07 One Touch Dialing For One Touch Dialing, after a programmed DSS key is selected, the Extension automatically selects an idle CO line, and a previously stored phone number will be dialed. → → . Handset off hook / on hook. .
  • Page 17: Dial Access To Attendant

    A.08 Dial Access To Attendant This is for an Extension user to reach the Attendant by dialing a programmed one-digit code. . Lift Handset or press [SPK] key. → . Dial [9] or [0]. (programmable) NOTE: When digit [9] is programmed for Automatic Line Access, digit [0] is for Dial Access To Attendant. When digit [0] is programmed for Automatic Line Access, digit [9] is for Dial Access To Attendant.
  • Page 18: When Line/Extension Is Busy

    B. WHEN LINE/EXTENSION IS BUSY B.01 Call Waiting If the Extension you're calling is busy, this feature allows you to "mark" the station so that when the called Extension becomes free, the called Extension will ring back your Extension. When Busy Tone is heard: .
  • Page 19: Last Number Redial

    B.03 Last Number Redial The feature automatically stores the last dialed outgoing telephone number for you to redial. The number is stored whether the call is answered, not answered or busy. → . Handset off hook / on hook. . Press [REDIAL] key. * When [REDIAL] key is pressed, the Extension will automatically select a CO line for dialing the last stored number.
  • Page 20: Barge-In / Monitor Extension

    To Cancel Automatic Save Number Redial . Lift Handset and press [SAVE] key. → → . Hang up to cancel. B.05 Barge-In / Monitor Extension This feature is for an Extension to override or to monitor another busy or DND (Do Not Disturb) Extension.
  • Page 21: Receiving Calls

    C. RECEIVING CALLS C.01 Answer To answer a call. To answer an intercom call: . Lift Handset or press [SPK] key. To answer an outside call: → . Use Handset or use Handsfree by pressing [SPK] or the blinking CO key. C.02 Automatic Answer-Intercom Assigned in advance, the feature allows an Extension to automatically answer an intercom call in the Handsfree mode.
  • Page 22: Dpu/Acp Phone (Optional)

    Pickup same Group . Lift Handset or press [SPK] key. → . Press [*] then [0] key. Pickup Groups . Lift Handset or press [SPK] key. → . Press [*] then [8] key. → Group Number (1-8) . Dial a programmed Group number: 1-8 for Extension in Group 1-8.
  • Page 23: During Conversation

    D. DURING CONVERSATION D.01 Call On Hold This is for holding an outside or intercom call. Calls on hold can be retrieved by any Extension. To place a call on hold: . Press [HOLD] key. To retrieve a held internal call by any Extension: Held Ext No.
  • Page 24: Conference

    To retrieve by other Extension: → . At other Extensions, the LED of the CO goes steady. Press the CO key, Busy Tone will be heard, then press [HOLD]. D.03 Conference An Extension user can make a Conference with two or more parties. (Either outside or inside.) Up to 5 parties of 3 members or a single conference up to 15 members are permitted.
  • Page 25 Conference with 1 internal party and 1 outside party: <=A → <=B → → . In conversation with an outside / internal call. . Press [HOLD] key to hold the call. . Make another internal / outside call. . Press [DND/CN] when the 2nd answers, all three parties are connected.
  • Page 26: Call Transfer

    D.04 Call Transfer Call Transfer is to send a call from one Extension to another. There are three types of Transfer: Direct, Indirect, and voice-announced. For Direct Transfer, the sending Extension transfers the call and hangs up; for Indirect Transfer, the sending Extension rings a selected Extension and waits until the call is answered, then transfers the call;...
  • Page 27: Call Splitting

    D.06 Call Splitting This is for an Extension user to alternate between two parties on separate calls. <=B <=A : A → → → → <=B → . Press [HOLD] key to hold A party. . Make another call B. .
  • Page 28: Switching Between Using Handset And Handsfree

    D.08 Switching Between Using Handset And Handsfree You may choose to use Handset or Handsfree alternatively. From Handsfree to Using Handset: . Lift Handset. From Using Handset to Handsfree: . Press [SPK] key, Handset back on hook. → D.09 Volume Control During a conversation, you may Increase or Decrease volume by this function.
  • Page 29: Paging

    E. PAGING E.01 Zone Paging (Internal) This feature allows an Extension to announce to a zone of Extensions through the Speaker on the key telephones. There are eight Paging Zones in the system. The paging can be received from Keyphones only. →...
  • Page 30: All Paging (Internal And External)

    E.05 All Paging (Internal And External) The feature allows an Extension to announce to all Internal and External Paging Zones. → . Lift Handset. . Press [#], [0]. E.06 Answer Paging (Meet Me Page) Paging through Speakers or external paging equipment can be answered through any Extension before the paging party hangs up.
  • Page 31: Other Features

    Handsfree allows a user to make and receive calls with Microphone and Speaker of the telephone, instead of using the Handset. . Press [SPK] key. NOTE: Handsfree is only available for telephones with a Microphone (DK1-21, DK1-21H, DK1-22, DK2-21, DK2-21W, DK3-21). F.03 Background Music Background Music (BGM) is available through the Keyphone Speakers.
  • Page 32: Voice Service Channel - G1-824

    F.04 Voice Service Channel - G1-824 Each Voice channel has 8 segments (maximum) for recording and playing the voice. The maximum recording time is 60 seconds for each channel. For the applications and programming, you can refer to the system programming manual of each system.
  • Page 33: Message Waiting

    F.06 Message Waiting If the Extension you're calling does not answer, this feature allows you to light the extension’s message light. If the extension does not answer: . Press [MSG] key. → . Hang up. * The called extension’s [MSG] lamp will flash. F.07 Caller ID and Smart Redial If Your system is equipped with Optional Caller ID equipment then incoming calls will display the number of the calling party on extensions which are ring assigned.
  • Page 34: Station Programming

    G. STATION PROGRAMMING G.01 Call Forwarding 1. To forward All Calls: All incoming calls (Incoming CO, Intercom and Transferred CO Lines) to your Extension are automatically forwarded to any other Extension, Voice Mail or another outside number such as a cell phone. To Forward: →[FWD] →...
  • Page 35: Toll Restriction Override (Forced Account Code)

    G.02 Toll Restriction Override (Forced Account Code) Toll Restriction prevents telephone toll abuse and saves telephone costs. Once a correct Forced Account Code (FAC) is dialed, you have access to Unrestricted Dialing and the SMDR will record all outgoing calls and Forced Account Cord used by the station. *** For details of setting an FAC, please refer to the System Programming manual of each system.
  • Page 36: Volume Control (Setting)

    G.03 Volume Control (Setting) This program can adjust the Volume of Digital Phones. There are six or seven types of Volume you can adjust - Ring, Speaker, Handset, Ring Volume Up Gradually, Ring Frequency and Microphone level and Background Ring Level (DK1-2x / DK2-2x phones). Program the Volume for your Telephone: .
  • Page 37: Store Speed Dial / One Touch Dial

    G.04 Store Speed Dial / One Touch Dial Speed Dial automatically dials the stored telephone numbers. There are two types of Speed Dial: Personal (Extension) and System. To store Personal Speed Dial numbers: 1. For non-operator Extension: → → or numeric (0 to 9) → →...
  • Page 38 To store System Speed Dial numbers (at Operator only): → SPD CODE(100 to xxx) → → → → → . Press [PRG] key then Dial [8], [7]. . Dial System Speed Access Code then Press [SAVE] key. . Dial stored numbers (Max. 30 digits). .
  • Page 39: Lock Up / Unlock Extension By Security Code

    G.05 Lock Up / Unlock Extension By Security Code To prevent others from making outside calls through your telephone, you may lock your telephone by Security Code. To lock / unlock: → S. CODE → → → . Handset on hook / [SPK] key off. .
  • Page 40 . Insert the duration (00-98 minutes). For instance, 01 means 1 minute's duration. EXAMPLE: User Alarm The music plays at 15:30, for one minute. 15:30 01 . Press [SAVE] key. . Press [SPK] key to exit. NOTE: If the time is not correctly set in HH:MM format, the LCD will show "Access Denied," and a Busy tone will be heard.
  • Page 41: Define Morning Call Service

    G.07 Define Morning Call Service For Morning Call Service, the Background Music or a predefined Voice Announcement is played to the assigned Extension when the programmed time is reached. The same as G.06 Define Time-Reminding Service. Set the duration for 99 minutes. EXAMPLE: User Alarm 07 The music or a Predefined Voice Announcement alarm...
  • Page 42: Switching Of Day / Night Service Mode (For Console Only)

    G.09 Switching of Day / Night Service Mode (For Console only) Normal system operation is set in day time mode. Night service provides Outward Dialing restriction, Night-Time Incoming Ringing Assignment, etc. The Switching of Day / Night Service Mode is programmed by the Attendant Console, executed by either an Extension user (Manual / User Select) or the system itself (Auto / System Select).
  • Page 43: Alarm Assignment (For Console Only)

    G.10 Alarm Assignment (For Console only) The Console can set morning call service for other extensions. To define: → Ext. No. . Handset on hook / [SPK] key off. → . Press [PRG] then [REDIAL] key. → → → . Dial the Alarm Assigned Ext. number. .
  • Page 44: Absent Message

    G.11 Absent Message Any telephone can be programmed to use this feature. When a caller calls a telephone with an Absent Message, one of the following Absent Messages will display on the caller's telephone LCD. Absent Message (0 to 9): Message 0= Vacation Message 5= DND Message 1= Will back...
  • Page 45: Function Key Assignment (Macro Key)

    G.12 Function Key Assignment (Macro Key) This program allows a user to store a special functions into an assigned DSS key. Programming: → → → . Press [PRG] key. . Press DSS13~DSS20 key. . Insert the operation steps of a special function that you would like to store.
  • Page 46: Station Programming - Saved Number Redial

    G.14 Station Programming – Saved Number Redial Saved Number Redial allows the last dialed CO number to be stored and easily accessed when required. The number is stored in the system memory and remains until the User replaces it with another number. To save: 1.
  • Page 47: Do Not Disturb

    G.16 Do Not Disturb Each Extension can be individually programmed to block all incoming calls, including Paging announcements. A caller attempting to reach an Extension in DND mode will receive "Do Not Disturb" on the LCD and hear Busy Tone. .
  • Page 48: Lock / Unlock S.m.d.r Output (For Console Only)

    G.19 Lock / Unlock S.M.D.R output (For Console only) This feature allows an Extension user to Lock / Unlock System's Station Message Detail Recording (SMDR) output. If the S.M.D.R is locked then S.M.D.R. records will be stored in the System's Memory and will not be sent out until the S.M.D.R. output is unlocked. to lock / unlock .
  • Page 49 Index A I Absent Message ..........32 Individual Line Access ..........2 Account Code............34 Inter Office Call (Intercom) ........1 Alarm Assignment (For Console only)....31 All Paging (External) ..........17 L All Paging (Internal And External) ......18 All Paging (Internal)..........
  • Page 50 10F, 3, LANE 16, SEC. 2, SHIH CHUAN ROAD PAN CHIAO CITY, TAIPEI, TAIWAN, R.O.C. http://www.hybrex.com Unit 7, 3 Gibbes Street, Chatswood, NSW 2067 http://www.hybrex.com.au All data and specifications are subject to change without notice. P/N: 550249000001...