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Summary of Contents for HYBREX IP 37-31
- Page 1 Dual Mode VoIP Keyphone IP37-31 Dual-mode VoIP Keyphone Model: IP 37-31 User’s Manual ( V 1.3 ) Auto Telecom Company Limited Doc: IP37-31_Hybrex_Manual_1.3 http www.hybrex.com 2011.1.3...
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Page 2: Table Of Contents
Dual Mode VoIP Keyphone IP37-31 Content Product Overview ..............................1 IP37-31 Keyphone Layout ............................ 2 Description of the Keys and its Lights when Operating VoIP Calls ..............3 Functions of the Keys............................3 The status of the lights and what they indicate ....................4 Description to the Keys and Lights when communicating via the FXO interface ......... - Page 3 Dual Mode VoIP Keyphone IP37-31 A5.5 Access the Auto Attendant ......................11 A5.6 Group Listening ..........................11 A5.7 Call Log ............................11 B. Phone Settings ............................... 12 B01. Basic Knowledge ..........................12 B02. Main Menu ............................12 B03. Steps to enter the Phone Settings as administrator................ 12 B1.
- Page 4 Dual Mode VoIP Keyphone IP37-31 C3.5 VLAN Settings..........................36 C3.6 DMZ ..............................36 C3.7 Virtual Server ..........................36 C3.8 L2TP Settings ..........................37 C3.9 PPTP Settings..........................37 C4. SIP Setting ..............................38 C4.1 Service Domain..........................38 C4.2 Port Settings ........................... 39 C4.3 Codec Settings..........................
- Page 5 Dual Mode VoIP Keyphone IP37-31 D4.3 Volume Adjustment ......................... 53 D4.4 Flash ............................... 53 E. Q & A................................54 E1. IP 37-31 VoIP Phone Quick Setup Guide ....................54...
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Page 7: Product Overview
Dual Mode VoIP Keyphone IP37-31 Product Overview The IP 37-31 Dual Mode VoIP Keyphone has adopted the advanced 32 bit RISC CPU and the DSP technology to offer real time VoIP phone calls via the internet with a voice quality as good as the traditional PSTN phones. -
Page 8: Ip37-31 Keyphone Layout
Dual Mode VoIP Keyphone IP37-31 IP37-31 Keyphone Layout Description: 1. Handset Speaker 10. [ SPK ] Key 19. [ Menu ] Key 2. Handset Microphone 11. Dial Keypad 20. [ DSS/BLF ] Buttons 3. Telephone Hook Switch 12. Front Indicator Light 21. -
Page 9: Description Of The Keys And Its Lights When Operating Voip Calls
Dual Mode VoIP Keyphone IP37-31 Description of the Keys and its Lights when Operating VoIP Calls Functions of the Keys [ DND/CNF ] This key has two functions, they are: (1) Activate or deactivate the “Do Not Disturb” function. ( Refer to A5.4 ) (2) Operate the “Conference”... -
Page 10: The Status Of The Lights And What They Indicate
Dual Mode VoIP Keyphone IP37-31 The status of the lights and what they indicate Red light constantly on: The keyphone is at the “Do No Disturb” state; [ DND/CNF ] The LCD shows “# DND #”. The keyphone is at the “Idle” state; Red light off: The LCD shows the extension number of this keyphone and the current date &... -
Page 11: Description To The Keys And Lights When Communicating Via The Fxo Interface
Dual Mode VoIP Keyphone IP37-31 Description to the Keys and Lights when communicating via the FXO interface Functions of the Keys When communicating on a FXO call, this key provides only the “Flash” [ TRF/FL ] feature. ( Refer to D4.4 ) [ Hold ] (1) Put the current call on hold. -
Page 12: Voip Calls
Dual Mode VoIP Keyphone IP37-31 A. VoIP Calls The IP 37-31 Dual-mode VoIP Keyphone can be used with a standard IP-PBX that runs VoIP SIP protocol. However, the instructions below describe the features developed only for the VP (VoIP Platform) series IP-PBX. -
Page 13: A2. Receiving Calls
Suppose that the IP 37-31 has two lines connected to the VP, if an extension calls this station while it is on a call with the first line, the user of the IP 37-31 will hear a call-waiting tone, however, the caller from the second line will not notice the IP 37-31 is busy on the first line. -
Page 14: A3. Hold & Call Transfer
Dual Mode VoIP Keyphone IP37-31 Call Split features. A3. Hold & Call Transfer A3.1 Hold & Retrieve Held Call (1) Press [ HOLD ] key while on a call to hold the call. The held caller will hear music from the VP. (2) Press [ HOLD ] key again to retrieve the held call. -
Page 15: A4. During Conversation
Dual Mode VoIP Keyphone IP37-31 A4. During Conversation A4.1 Mute When having conversation via the handset or in Handsfree mode, the user can press [ MIC ] key to turn its LED light on or off. The status of the LED light is described below: Red light steadily on: The microphone is activated. -
Page 16: A5. Miscellaneous Functions
Dual Mode VoIP Keyphone IP37-31 A5. Miscellaneous Functions A5.1 Group Paging This feature allows the user to announce to a pre-assigned group of VoIP extensions through the speaker on their phones, thus making a paging announcement. The steps are as follows: (1) Lift the handset. -
Page 17: A5.5 Access The Auto Attendant
Dual Mode VoIP Keyphone IP37-31 A5.5 Access the Auto Attendant Some features are embedded in the Auto Attendant system to serve the outside callers. However, when it is needed, the inside user can access the features as well. The steps are as follows: (1) Lift the handset or press [ SPK ] key. -
Page 18: Phone Settings
Dual Mode VoIP Keyphone IP37-31 B. Phone Settings The IP 37-31 is a feature-rich VoIP keyphone. Many of its features can be configured on the phone with its keys and LCD screen. The configuration can also be done via an internet browser. - Page 19 Dual Mode VoIP Keyphone IP37-31 (2) Press the keys of the dial keypad to enter the password . Press [ OK] when finished. The following screen will be displayed on the LCD. Correct！ The upper line shows the password is correct! Incorrect！...
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Page 20: B1. Phone Book: Setup And Use The Phone Book
Dual Mode VoIP Keyphone IP37-31 B1. Phone Book: Setup and Use the Phone Book (When used with a VP, it is not needed to configure this item.) 【1】 Phone Book 【11】Search Search for a certain entry in the phone book. 【12】Add Entry Add a new contact to the phone book. -
Page 21: B4. Network: Network Parameter Settings
Dual Mode VoIP Keyphone IP37-31 【35】SPK & MIC Adjust the volume of the speakers and the microphones. 【351】Handset SPK Vol The handset speaker volume. 【352】Tel SPK Vol The phone speaker volume. 【353】PSTN Out Vol The PSTN output volume. 【354】Handset MIC Vol The handset microphone volume. -
Page 22: B5. Sip Settings: Configure The Sip Settings
Dual Mode VoIP Keyphone IP37-31 【42】LAN Setup The LAN settings. 【421】Bridge Set the Bridge. 【422】Router Set the Router. 【43】DNS The DNS settings. 【431】Primary DNS The primary DNS server. 【432】Secondary DNS The secondary DNS server. 【44】VLAN The Virtual LAN settings. 【441】Activation Activate/Deactivate the VLAN. -
Page 23: B6. Nat Traversal: Nat Traversal Settings
Dual Mode VoIP Keyphone IP37-31 【5121】Activation Activate/Deactivate the SIP server. 【5122】User Name Set the User Name. 【5123】Display Name Set the name displayed on LCD. 【5124】Register Name Set the Register Name. 【5125】Register Password Set the Register Password. 【5126】Proxy Server Set the address of the Proxy server. 【5127】Domain Server Set the address of the SIP Server. -
Page 24: B7. Administrator: System Setting
Dual Mode VoIP Keyphone IP37-31 B7. Administrator: System Setting 【7】 Administrator 【71】Auto Config Choose the method for auto-upgrading the configurations. 【72】Upgrade System System upgrade settings. 【721】Upgrade Now Execute upgrade right away. 【722】Upgrade Via Choose the media to upgrade the system. 【723】Status Current software status. -
Page 25: Webpages Setup
(4) If the address is right, when the user press Enter at the computer shows the Login screen of the IP 37-31 system as follows: (5) Enter the correct User Name and Password, and then click Login to get into the... - Page 26 Dual Mode VoIP Keyphone IP37-31 The webpage settings can be divided into 10 sectors (an User can only see 7 of them). (1) Phone Book: Setup and use the phone book. (2) Phone Settings: Configure the phone settings (3) Network: Network parameter settings.
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Page 27: C1. Phone Book
Dual Mode VoIP Keyphone IP37-31 C1. Phone Book: C1.1 Phone Book: Since the VP provides more detail settings and bigger capacity on phone books, the phone book configuration is not needed when the phone is used with the VP. But for a peer-to-peer connection between phones, this setup is necessary. -
Page 28: C1.2 Blf ( Busy Lamp Field )
Dual Mode VoIP Keyphone IP37-31 Add New Phone: Position: Assign a sort number (1~140) to this entry. Name: Enter the name of this entry. Number or Enter the phone number or the URL address of this entry. URL: The buttons are as follows: ... - Page 29 Dual Mode VoIP Keyphone IP37-31 Position: Assign a sort number (1~10) to this BLF entry. Name: Enter the extension name of this BLF entry. Number or URL: Enter the extension number of this BLF entry (the one registered to the VP). The buttons are as follows: ...
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Page 30: C2. Phone Settings
Dual Mode VoIP Keyphone IP37-31 C2. Phone Settings C2.1 Call Forward Depending on the settings, incoming calls can be redirected to a preselected extension in three different ways: All Forward: Forward all incoming calls to the preselected extension. Busy Forward: Forward the calls only when the phone is busy. -
Page 31: C2.2 Sntp ( Simple Network Time Protocol )
Dual Mode VoIP Keyphone IP37-31 C2.2 SNTP ( Simple Network Time Protocol ) This feature enables the VoIP phone to automatically acquire the current time from a SNTP-supported server on the internet. The SNTP settings page is as follows: SNTP On: Activate the SNTP service. -
Page 32: C2.3 Volume Settings
Dual Mode VoIP Keyphone IP37-31 The buttons are as follow: [Submit]: Apply the settings. [Reset]: Clear all fields. C2.3 Volume Settings Various volume settings can be configured here. Please see the picture below: Backlight Status On: Turn on the LCD backlight. Off: Turn off the LCD backlight. -
Page 33: C2.4 Ringer Settings
Dual Mode VoIP Keyphone IP37-31 C2.4 Ringer Settings The phone has 4 ringer types available. The settings page is as follows: Ringer On: Turn on the ringer. Off: Turn off the ringer. Ringer Type: 4 Ringer Types to be chosen from. The buttons are as follow: ... -
Page 34: C2.6 Fxo Auto Answer
Dual Mode VoIP Keyphone IP37-31 C2.6 FXO Auto Answer The phone can answer a call coming through the FXO port without the user touching any keys. If the phone is used with the VP, this setting won‟t need to be changed. The settings page is as follows: ... -
Page 35: C2.7 Dial Plan
Dual Mode VoIP Keyphone IP37-31 C2.7 Dial Plan According to the Dial Plan, the phone will add or discard some digits when sending out a phone number. The VP has a similar but more flexible setting option, in which the system administrator can do an one-time setting at the VP without having to go through every extension phone individually, so the upper half of the settings page is not shown here. -
Page 36: C2.8 Flash Time
Dual Mode VoIP Keyphone IP37-31 C2.8 Flash Time This feature will only affect the FXO (PSTN) calls. A Flash Signal temporarily cuts off a FXO connection for a few milliseconds (1 sec. = 1000 ms), and then quickly resumes the call. The settings page is as follows: Generate Flash Signal: If this is set to 10, then the Flash Time will be {10*10 ms = 100 ms}. -
Page 37: Dual Mode Voip Keyphone Ip37
Dual Mode VoIP Keyphone IP37-31 C2.10 Soft-Key Settings The code below can be changed when needed; however it is recommended not to change it unless necessary. The settings page is as follows: Voice Mail Key: This feature allows the user to listen to voice mails. Pressing the [ MSG ] key will have this code sent out. -
Page 38: C2.12 Alarm Settings
Dual Mode VoIP Keyphone IP37-31 C2.12 Alarm Settings The phone can be used as an alarm clock. At a preset time, the phone will play the alarm ringtone for 1 minute and the LCD will display “Alarm”. Lift the handset and hook it back to stop the alarm ringtone. -
Page 39: C3. Network
Dual Mode VoIP Keyphone IP37-31 C3. Network C3.1 Network Status This page shows the status of the network as follows: System Up Time: For how long the phone has been up. Network Link Up Time: For how long the phone has been linked to the network. WAN Interface ... -
Page 40: C3.2 Wan Settings
Dual Mode VoIP Keyphone IP37-31 C3.2 WAN Settings The settings page is as follows: LAN Mode Bridge: The phone can be used as a simple LAN Hub to link two network ports together. Connect the “LAN” port to a LAN and acquire an IP address. This port can also be connected to the WAN for internet connection. -
Page 41: C3.3 Lan
Dual Mode VoIP Keyphone IP37-31 DNS Server 1: The primary DNS Server. DNS Server 2: The secondary DNS Server. MAC: The unique hardware ID code of this phone in the network. Host Name: The reference name of this phone. PPPoE Settings ... -
Page 42: C3.4 Ddns
Dual Mode VoIP Keyphone IP37-31 as a DHCP server. If the value is 200, then the ending IP address would be 192.168.123.200 Lease Time: The period of time a particular given IP is valid for. If an equipment is not connected to the phone for more than the Lease Time, then its given IP will become invalid. -
Page 43: C3.8 L2Tp Settings
Dual Mode VoIP Keyphone IP37-31 C3.8 L2TP Settings The L2TP (Layer 2 tunneling protocol) can be used with the VPN to provide remote access to a private network over the Internet. The settings page is as follows: L2TP On: Activate the L2TP feature. -
Page 44: C4. Sip Setting
Dual Mode VoIP Keyphone IP37-31 C4. SIP Setting C4.1 Service Domain Each VoIP phone can be registered to three different SIP servers. The settings page below demonstrates how to register to the first SIP server; the procedures are the same for registering to the other two SIP servers. -
Page 45: C4.2 Port Settings
Dual Mode VoIP Keyphone IP37-31 Status Not registered: Indicates the phone is NOT registered to this SIP server. C4.2 Port Settings Different signals can be transmitted on the same medium without interfering each other by going through different ports. The settings page is as follows: ... -
Page 46: C4.3 Codec Settings
Dual Mode VoIP Keyphone IP37-31 C4.3 Codec Settings The phone chooses a Codec to compress the voice signals in the order of the priority settings below: Codec Priority Codec Priority 1: The Codec at the 1st priority. Codec Priority 2: The Codec at the 2nd priority. -
Page 47: C4.4 Codec Id Settings
Dual Mode VoIP Keyphone IP37-31 C4.4 Codec ID Settings The ID number of the Codec G.726, iLBC, and RFC 2833 can be set flexibly. The settings page is as follows: Codec Type: The type of the Codec. The allowed range for the ID ... -
Page 48: C4.6 Rport Settings
Dual Mode VoIP Keyphone IP37-31 C4.6 RPort Settings If the phone is behind a NAT in the network, the following setting must be set to On (activate the RPort). RPort On: Activate the RPort feature. Off: Deactivate the RPort feature. The buttons are as follow: ... - Page 49 Dual Mode VoIP Keyphone IP37-31 Hold by RFC On: Activate the Hold function of the RFC. Off: Deactivate the Hold function of the RFC (when used with a VP, this setting shall be set to Off) Voice QoS ( Diff-Serv ): This item (Differentiated Services) offers a better voice quality when the packets are transmitted along with other data over the IP network.
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Page 50: C5. Nat Traversal
Dual Mode VoIP Keyphone IP37-31 C5. NAT Traversal C5.1 STUN Settings Using the STUN (Simple Traversal of User Datagram protocol through Network Address Translators) protocol, an extension behind a NAT can communicate with another extension in a different network. The STUN server is not needed when the VoIP phone uses the VP to go through the NAT in a different network where another VoIP phone locates. -
Page 51: C6. Others
Dual Mode VoIP Keyphone IP37-31 C6. Others C6.1 Auto Configuration Settings Automatically update the parameters of the VoIP phone by using the TFTP, the HTTP, or the FTP protocols. The settings page is as follows: Auto Configuration Off: Do not auto-update the settings. ... -
Page 52: C6.2 Fxo Settings
Dual Mode VoIP Keyphone IP37-31 C6.2 FXO Settings The settings below are relevant to the FXO interface: FXO Port: The phone has all of its FXO-related interface parameters pre-configured for different countries. The settings were packaged and labeled with the name of the countries. The user only needs to choose which country the phone is located. -
Page 53: C6.4 Tones Settings
Dual Mode VoIP Keyphone IP37-31 C6.4 Tones Settings The settings below allow the user to adjust the frequency of different signals and their on/off time. These settings shall only be changed by a technician. Dial Tone: This tone indicates that the line is ready and the user can start dialing. -
Page 54: C6.5 Advanced Settings
Dual Mode VoIP Keyphone IP37-31 C6.5 Advanced Settings ICMP Not Echo Yes: Do not respond to the ICMP messages. Respond to the ICMP messages. Send Anonymous CID Yes: Do not send the CID. Send the CID. Management from WAN Yes: Allows a remote user to configure the settings of the phone via the WAN port. -
Page 55: C7. System Authority
Dual Mode VoIP Keyphone IP37-31 C7. System Authority The settings page below allows the user to modify the Username and the Password of the current user. New Username: Assign the new username. New Password: Assign the new password. ... -
Page 56: C9. Update
Dual Mode VoIP Keyphone IP37-31 C9. Update C9.1 Update The user can update the firmware of the phone manually. The settings page is as follows: Method Local PC: Update the firmware via the local PC. TFTP: Update the firmware via a TFTP server. Local PC ... -
Page 57: C9.2 Auto Update Settings
Dual Mode VoIP Keyphone IP37-31 C9.2 Auto Update Settings The settings page below allow the user to set the phone to Auto-Update. Update via Off: Do not auto-update. TFTP: Auto-update via a TFTP server. FTP: Auto-update via a FTP server. ... -
Page 58: C9.3 Default Settings
Dual Mode VoIP Keyphone IP37-31 Check new firmware Power On and Schedule: Checking version when phone is powered on and by schedule. Scheduling only: Check for new firmware only by schedule. Scheduling ( Date ): The day-interval between each update check. ... -
Page 59: Fxo Calls
Dual Mode VoIP Keyphone IP37-31 D. FXO Calls D1. Making Calls Follow the steps below to make a call using the Dial Keypad. (1) Lift the handset or press [ SPK ] key, and then dial [ 0＊]. (2) The user would hear the Dial Tone from a PBX or the PSTN via the FXO interface. (3) Dial the telephone number. -
Page 60: E1. Ip 37-31 Voip Phone Quick Setup Guide
Follow the steps below to set the configurations via the settings webpage. The IP address of the IP 37-31 must be acquired first to do the setting using a web browser. Pressing [ Menu ] key and dial [ 45 ] to show the IP address of the VoIP phone on the upper line of the LCD. - Page 61 Dual Mode VoIP Keyphone IP37-31 After clicking “Service Domain”, the following settings page will be shown on the right of the IE screen. The setting items on the above page are described below: Choose the “1 SIP Server No: SIP Server”.
- Page 62 Dual Mode VoIP Keyphone IP37-31 Please click “Save Changes”, another screen will pop up as shown below. Please click [ Save ] button to see the following screen. The phone is rebooting now. If the reboot is successful and registration is done, the LCD screen on the phone will display the current time and the extension number of this phone, as the picture shows below.
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