Iridium GO! User Manual page 52

Cannot use the Advanced Features portal configuration over Wi-Fi?
Check that the Wi-Fi network of the Iridium GO! device unit SSID is connected to the PC. Go to
192.168.0.1 in a browser, if DHCP has been disabled and the Static address is unknown, use the
Restore button on the device.
The following items may impact the Iridium GO! device battery consumption:
• Limited view of the sky – being located in an area with limited view of the sky requires the
device to search for the Iridium network signal longer and can result in higher than usual battery
consumption. To conserve battery power, it's best to operate the Iridium GO! device with a clear
and unobstructed view of the sky when possible.
• New batteries require two to three charge/discharge cycles prior to attaining normal performance.
If your battery is new, we recommend that you perform these charge/discharge cycles.
• As a battery ages, it will experience a decline in performance. If your battery is several years old, it
is recommended that you replace it with a new battery.
• Extreme hot or cold temperatures can impact a battery's performance. If you are operating the
Iridium GO! device in these situations, you may see the battery charge levels impacted.
The Iridium GO! device becomes warm during use.
You may notice this during long calls or during charging. The heat is produced by the electronic
components within your Iridium GO! and is quite normal.
No response to user controls including the power button.
Remove the battery from the device, and then reattach; this will cycle the power and reset.
Confirm the battery is properly charged.
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Iridium GO! User Manual