Glow-worm SUSTAIN 12r -A H-GB Installation And Maintenance Instructions Manual

Glow-worm SUSTAIN 12r -A H-GB Installation And Maintenance Instructions Manual

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The energy you need
Installation and main-
tenance instructions
SUSTAIN ..r
SUSTAIN 12r -A (H-GB)
SUSTAIN 15r -A (H-GB)
SUSTAIN 18r -A (H-GB)
GB

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Summary of Contents for Glow-worm SUSTAIN 12r -A H-GB

  • Page 1 The energy you need Installation and main- tenance instructions SUSTAIN ..r SUSTAIN 12r -A (H-GB) SUSTAIN 15r -A (H-GB) SUSTAIN 18r -A (H-GB)
  • Page 2: Table Of Contents

    Contents Contents 7.10 Checking the leak-tightness of the flue gas system and for flue gas recirculation ....19 7.11 Checking function and leak-tightness....19 Safety ..............3 7.12 Checking the heating mode ......... 19 Action-related warnings ......... 3 Adapting the unit to the heating Intended use ............
  • Page 3: Safety

    Safety 1 Safety Any other use that is not specified in these instructions, or use beyond that specified in Action-related warnings this document shall be considered improper use. Any direct commercial or industrial use Classification of action-related warnings is also deemed to be improper. The action-related warnings are classified in accordance with the severity of the possible Caution.
  • Page 4 1 Safety ▶ Wait for at least 3 minutes until the con- 1.3.4 Risk of death from escaping flue densers have discharged. ▶ Check that there is no voltage. If you operate the product with an empty con- densate siphon, flue gas may escape into the 1.3.9 Risk of death due to lack of safety room air.
  • Page 5: Regulations (Directives, Laws, Standards)

    Safety 1 which could cause soot to build up in the ploy caution. All installers and operatives in- chimney. volved from unloading the appliance until it is ▶ If you are installing the product in fully mounted on the wall in its final installed location must exercise full duty of care for hairdressing salons, painter's or joiner's themselves and others with regard to safety.
  • Page 6 1 Safety – BS 6880 Code of practice for low temper- – IGE/UP/1 (Edition 2) Strength testing, ature heating systems with outputs above tightness testing and direct purging of in- 45 kW, Part 1, 2, and 3. dustrial and commercial gas installations. –...
  • Page 7: Notes On The Documentation

    Notes on the documentation 2 Notes on the documentation Information on the Meaning identification plate Observing other applicable documents Max. electrical power consumption ▶ You must observe all the operating and installation in- Level of protection structions included with the system components. Heating mode Hot water generation Storing documents...
  • Page 8: Functional Elements

    4 Installation ▶ Functional elements Lift the box using the straps provided. ▶ Use safe lifting techniques – keep your back straight and bend your legs at the knee. ▶ Hold the load as close as possible to your body. ▶...
  • Page 9: Dimensions

    Installation 4 Dimensions Minimum clearances 183,5 33,5 157,5 Minimum clearance 150 mm 150 mm 5 mm 600 mm Clearance from combustible components It is not necessary to maintain a clearance between the product and components made of combustible materials. Using the installation template ▶...
  • Page 10: Removing/Installing The Front Casing

    4 Installation 4.10 Removing/installing the side section Conditions: The load-bearing capacity of the wall is sufficient, The fixing material may be used for the wall 4.10.1 Removing the side section ▶ Wall-mount the product as described. Caution. Conditions: The load-bearing capacity of the wall is not sufficient Risk of material damage caused by mech- anical deformation.
  • Page 11: Installation

    Installation 5 Installation Connecting the heating flow and heating return Preparing for installation Danger! Risk of scalding and/or damage due to incorrect installation leading to escaping water. Stresses in the supply line can cause leaks. ▶ Make sure there is no voltage in the sup- ply lines when they are installed.
  • Page 12: Connecting The Condensate Drain Pipework

    5 Installation Connecting the condensate drain pipework Installing the air/flue pipe Caution. Risk of poisoning due to escaping flue gas. Mineral-oil-based greases can damage the seals. ▶ Instead of grease, use only water or com- mercially available soft soap to aid install- ation.
  • Page 13: Electrical Installation

    Installation 5 5.5.1.2 Vertical air/flue gas system The condensate from header line systems must not drain into the boiler. For each additional 90° elbow (or two 45° elbows) that is required, the length (L) must be reduced by 1 m. Length of the C43 type flue pipe Diameter of the air/flue pipe Dia.
  • Page 14 5 Installation 5.6.2 Cable route Provide one common electricity supply for the boiler and for the corresponding controller: – Power supply: Single-phase, 230 V, 50 Hz – Fuse protection: ≤ 3 A Open the electronics box. (→ Page 13) 230V Observe the routing of the power supply cable (1) in the electronics box in order to guarantee the strain relief.
  • Page 15: Operation

    Operation 6 Connect the individual components depending on the Note type of installation. You can manually confirm the setting at any time by pressing and holding the button Conditions: If installing a multi-circuit controller. for less than 3 seconds. ▶ Change the pump's operating mode d.18 from Eco (in- termittently operating pump) to Comfort (continuously Proceed accordingly for all parameters that need to be...
  • Page 16: Start-Up

    7 Start-up ▶ 6.3.2 Activating the check programme for the Use a magnetic rod to check whether it contains mag- netite (iron oxide). maximum output function ▶ If you ascertain that it contains magnetite, clean the sys- ▶ Press and hold the buttons simultaneously tem and apply suitable corrosion-protection measures, or for more than five seconds.
  • Page 17: Filling The Condensate Siphon

    Start-up 7 Filling the condensate siphon Caution. Risk of material damage if the heating water is treated with unsuitable additives. Unsuitable additives may cause changes in the components, noises in heating mode and possibly subsequent damage. ▶ Do not use any unsuitable frost and cor- rosion protection agents, biocides or seal- ants.
  • Page 18: Checking The Co₂ Content

    7 Start-up Checking the CO₂ content Start up the product with the check programme P.01. Wait at least five minutes until the product reaches its operating temperature. Measure the CO₂ content at the flue gas analysis point. Compare the measured value with the corresponding value in the table.
  • Page 19: Checking The Leak-Tightness Of The Flue Gas System And For Flue Gas Recirculation

    The original components of the product were also certified Adapting the unit to the heating as part of the declaration of conformity. If you do not use certified Glow-worm original spare parts for maintenance installation or repair work, this voids the conformity of the product. We therefore strongly recommend that you install Glow-worm You can reset/change the system parameters (section "Us-...
  • Page 20: Removing The Gas-Air Mixture Unit

    10 Inspection and maintenance 10.3 Removing the gas-air mixture unit Note The gas-air mixture unit consists of three main components: – Ventilator – Gas valve – Burner cover Switch off the product via the main switch. Close the gas isolator cock. Remove the front casing.
  • Page 21: Checking The Burner

    Troubleshooting 11 10.5 Checking the burner 10.8 Installing the gas-air mixture unit ▶ Check the surface of the burner for damage. If you see Install the burner. any damage, replace the burner. Install two new burner seals in the burner cover. Install the gas-air mixture unit.
  • Page 22: Preparing The Repair Work

    11 Troubleshooting 11.4 Preparing the repair work Decommission the product. Disconnect the product from the power mains. Remove the front casing. Close the gas isolator cock. Close the service valves in the heating flow and in the heating return. Close the service valve in the cold water pipe. Drain the product if you want to replace water-bearing components of the product.
  • Page 23: Completing Repair Work

    For contact details for our customer service department, you can write to the address that is provided on the back page, or you can visit www.glow-worm.co.uk. Open the electronics box. (→ Page 13) Pull all of the plugs out from the PCB.
  • Page 24: Appendix

    Appendix Appendix Inspection and maintenance work – Overview The table below lists the manufacturer requirements with respect to minimum inspection and maintenance intervals. If na- tional regulations and directives require shorter inspection and maintenance intervals, you should observe these instead of the intervals listed in the table.
  • Page 25: C Overview Of Diagnostics Codes

    Appendix Display Meaning P.03 The product runs in heating mode with the maximum heat input set using diagnostics code d.00. P.04 Maximum output function: If there is a hot water request, the product runs in hot water handling mode with maximum heat input. If there is no hot water request, the product runs in heating mode with the heating partial load that is set using diagnostics code d.00.
  • Page 26 Appendix Setting level Values Default set- Unit Increment, select, explanation Own setting ting Min. Max. – – d.13 Status of the hot water Current value off / on circuit's circulation pump adjustable – – d.16 Status of the 24 V room Current value off = Heating off thermostat...
  • Page 27 Appendix Setting level Values Default set- Unit Increment, select, explanation Own setting ting Min. Max. – d.45 Value for the base point Adjustable of the heating curve ℃ – – d.47 Outside temperature Current value adjustable d.50 Correction of the min- 3000 Adjustable imum fan speed...
  • Page 28: D Status Codes - Overview

    Appendix Setting level Values Default set- Unit Increment, select, explanation Own setting ting Min. Max. – – – – d.95 Software versions 1 = Main PCB Adjustable 2 = Interface PCB – – – – d.96 Reset to factory setting 0 = No Adjustable 1 = Yes...
  • Page 29: E Overview Of Fault Codes

    Appendix Status code Meaning S.98 Automatic test programme: Return temperature sensor, heating demands blocked. S.99 Internal automatic test programmes S.108 Purging the combustion chamber, fan in operation S.109 Product's standby mode activated Overview of fault codes Fault code Meaning Possible cause F.00 Fault: Flow temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not...
  • Page 30 Appendix Fault code Meaning Possible cause F.67 Value sent back by ASIC is incorrect Implausible flame signal, electronics defective (flame signal) F.68 Fault: Unstable flame (analogue input) Air in gas, gas flow pressure too low, incorrect air ratio, incorrect gas re- strictor, ionisation flow interruption (cable, electrode) F.70 Invalid product code (DSN)
  • Page 31: F Connection Diagram

    Appendix Connection diagram Burner off X106 eBUS – Burner 24V= 230V~ Main PCB Gas valve Interface PCB Monitoring electrode Control system Room thermostat Temperature sensor in the heating flow Main power supply Temperature sensor in the heating return Ignition electrode 0020200958_00 SUSTAIN ..r Installation and maintenance instructions...
  • Page 32: G Opening In The Flue Pipe

    Appendix Opening in the flue pipe D, E Positioning of the opening of a fan-supported flue gas pipe Minimum dimen- Installation site sions Directly below an opening, air bricks, opening windows, etc., that can be opened. 300 mm Above an opening, air bricks, opening windows, etc., that can be opened. 300 mm Horizontally to an opening, air bricks, opening windows, etc., that can be opened.
  • Page 33: Text From Bs 5440-1 On Fan-Supported Flue Gas Pipes

    Appendix Text from BS 5440-1 on fan-supported flue gas pipes BS 5440–1: It is recommended that the fanned flue gas system terminal is positioned as follows: – At least 2 m from an opening in the building directly opposite, and –...
  • Page 34: H Commissioning Checklist

    Appendix Commissioning Checklist Benchmark Commissioning and Servicing Section It is a requirement that the boiler is installed and commissioned to the completed in full. www.centralheating.co.uk © Heating and Hotwater Industry Council (HHIC) Installation and maintenance instructions SUSTAIN ..r 0020200958_00...
  • Page 35 Appendix GAS BOILER SYSTEM COMMISSIONING CHECKLIST This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference. CONTROLS Optimum start control Fitted...
  • Page 36 Appendix SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service Provider SERVICE 01 SERVICE 02 ² % ² % ² % ² % SERVICE 03 SERVICE 04 ²...
  • Page 37: I Combustion Chart

    Appendix Combustion chart PRIOR TO CO AND COMBUSTION RATIO CHECK NOTE The boiler manufacturer’s installation instructions should have been followed, gas type verified and gas THE AIR GAS RATIO VALVE IS FACTORY supply pressure/rate checked as required prior to commissioning. SET AND MUST NOT BE ADJUSTED As part of the installation process, especially where a flue has been fitted by persons other than the DURING COMMISSIONING UNLESS THIS...
  • Page 38: J Technical Data

    Appendix Technical data Technical data – Heating SUSTAIN 12r -A (H- SUSTAIN 15r -A (H- SUSTAIN 18r -A (H- 10 … 80 ℃ 10 … 80 ℃ 10 … 80 ℃ Max. flow temperature adjustment range (default setting: 75 °C) Maximum permissible pressure 0.3 MPa 0.3 MPa...
  • Page 39 Appendix SUSTAIN 12r -A (H- SUSTAIN 15r -A (H- SUSTAIN 18r -A (H- Flue gas mass rate in hot water 6.9 g/s 8.3 g/s 11.6 g/s handling mode at P max. 55 ℃ 55 ℃ 60 ℃ Flue gas temperature (80 °C/60 °C) at P max.
  • Page 40: Index

    Index Index Regulations ................5 Removing the air intake pipe..........20 Air index setting..............18 Removing the burner............20 Removing the flue pipe............20 Air/flue pipe ................. 12 Air/flue pipe, installed ............4 Removing the gas-air mixture unit........20 Removing the side section ..........10 Article number ...............
  • Page 44 Publisher/manufacturer Glow-worm Nottingham Road ‒ Belper ‒ Derbyshire DE56 1JQ Telephone 016 34 29 23 00 ‒ Fax 016 34 29 01 66 Technical helpline 084 4  736 00 59 ‒ After sales service 017 73 82 81 00 www.glow-worm.co.uk 0020200958 The energy you need We reserve the right to make technical changes.

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