Troubleshooting - VTech InnoTAB 3 User Manual

Troubleshooting

Problem
Screen displays
with no sound
Screen turns on,
then immediately off
No picture (or
incorrect picture)
on screen and
pressing the Power
button has no
effect.
No screen display
after pressing
Power button
The cartridge icon
does not appear on
desktop
USB connection
window does
not pop up after
connecting to
computer
24
Possible Reason
Volume is turned
down.
Headphones are
connected.
Battery power low
Program needs to be
reset
Battery power low
Incomplete battery
installation
No AC adaptor power Securely connect the AC
Poor cartridge
connection
Poor USB cable
connection
Connection is running
through USB hub
Solution
Adjust the volume control.
Unplug headphones from
headphone jack.
Replace the battery.
Disconnect all power supplies
(batteries and adaptor), then
reconnect all power supplies.
Press the Power button.
Remove the cartridge, clean
it if necessary, and then re-
insert it into the InnoTab
Replace the battery.
Make sure to install all
batteries in the battery
compartment.
adaptor or car adaptor to both
the InnoTab and the power
® 3
source.
Remove the cartridge, clean
it if necessary, and then re-
insert it into the InnoTab
Securely connect the USB
cable to InnoTab
®
computer.
Connect the InnoTab
directly to the computer,
without using a hub.
.
® 3
.
® 3
and the
3
® 3