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Troubleshooting
tips ... Before you call for service
Possible
Cause
What To Do
Sometimes the
Cookware or food in oven
The cookware or food in the oven will cause the oven to
oven takes longer to
take longer to preheat. Remove items to reduce preheat
preheat to the same
time.
temperature
Number of racks in oven
Adding more racks to the oven will cause the oven to
Different cooking modes
Oven will not work
remotely
Router issues, no wireless signal, etc.
Oven is not connected.
take longer to preheat. Remove some racks.
The different cooking modes use different preheat
methods to heat the oven for the specific cooking mode.
Some modes will take longer than others (i.e. convection
bake multi).
For assistance with oven wireless network connectivity,
please call 1-800-220-6899.
4
49 80727