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Before You Call
Scratches or abrasions on cooktop
surface
•
Coarse
particles
such as salt or hardened
soils between
cooktop
and utensils can cause
scratches.
Be sure cooktop
surface
and bottoms
of utensils are clean
before
usage.
Small
scratches
do not affect
cooking
and will become
less visible
with time.
Cleaning
materials
not recommended
for ceramic-glass
cooktop
have been used. Apply
the recommended
CookTop®
Cleaning
Creme to the ceramic
surface
(on the web visit
www.sears.com
for replacement
cooktop
cleaner,
item number
40079).
Buff with a non-
abrasive
cloth or sponge.
•
Cookware
with rough bottom
was used. Use smooth, flat-bottomed
cookware.
Brown streaks or specks on cooktop
*
Boilovers are cooked
onto surface.
Use razor blade
scraper
to remove
soil.
surface
Appliance
is not level
•
Be sure floor
is level, strong, and stable enough
to adequately
support
range.
If floor
is
sagging
or sloping,
contact
a carpenter
to correct
the situation.
Cannot
move appliance
easily.
Appliance
must be accessible
for
service
Entire appliance
does not operate
Poor installation.
Place oven rack in center
of oven. Place a level on the oven rack.
Adjust
leveling
legs at base of appliance
until the rack is level. Kitchen
cabinet
alignment
may make range
appear
not level. Be sure cabinets
are square
and have
sufficient
room for appliance
clearance.
Cabinets
not square or are built in too tightly.
Contact
builder
or installer
to make
appliance
accessible.
Carpet
interferes
with appliance.
Provide sufficient
space so appliance
can be lifted
over carpet.
•
Make
sure power
cord
is plugged
properly
into outlet.
•
Electrical
power
outage. Check house lights to be sure. Call your local
electric
company
for service outage
information.
•
Service
wiring
is not complete.
Call 1-800-4-MY-HOME®
for assistance
(See back
cover).
Fan noise during cooking operation
•
A cooling
fan may automatically
turn on and off to cool internal
parts. It is normal,
and
the fan may continue
to run even after
oven is turned
off.
Areas
of discoloration
with
metallic
•
sheen on cooktop surface
Mineral
deposits
from water
and food.
Remove using the recommended
CookTop®
Cleaning
Creme to the ceramic
surface
(on the web visit www.sears.com
for replace-
ment cooktop
cleaner,
item number
40079).
Buff with a non-abrasive
cloth or sponge
32
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