Problems With The Keyboard Or Mouse - Lenovo ThinkCentre M53 User Manual

Note: In rare cases, the hard disk drive with the operating system might get corrupted or damaged. In such
cases, you might need to replace the hard disk drive. Refer to "Replacing the hard disk drive assembly" on
page 100.
If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See
"Lenovo Solution Center" on page 58.

Problems with the keyboard or mouse

This section provides solutions to keyboard-related and mouse-related problems.
Keys on the keyboard do not work
Solutions:
• Connect the keyboard cable to a USB connector or PS/2 keyboard connector.
• If you are using a USB keyboard, enable the USB connectors in the BIOS settings. For more information,
see "Enabling or disabling a device" on page 35.
• If you are using an Enhanced Performance USB keyboard, use the help system in the Enhanced
Performance Customization Keyboard program to help diagnose problems.
To open the Enhanced Performance Customization Keyboard program, do one of the following:
– On Windows 7:
1. Click Start ➙ Control Panel.
2. Click Hardware and Sound.
3. Click Devices and Printers.
4. Double-click USB Enhanced Performance Keyboard.
– On Windows 8.1:
1. Open Control Panel. For more information, see "Accessing Control Panel on the Windows 8.1
operating system" on page 21.
2. Click Hardware and Sound.
3. Click Devices and Printers.
4. Double-click USB Enhanced Performance Keyboard.
The mouse does not work
Solutions:
• Connect the mouse cable to a USB connector or PS/2 mouse connector.
Note: Depending on your keyboard, integrated USB connectors might be available to be used to
connect a USB mouse.
• Install the device drivers for the mouse.
• If you are using a USB mouse, enable the USB connectors in the BIOS settings. For more information,
see "Enabling or disabling a device" on page 35.
The pointer on the screen does not move smoothly with the mouse
Solution: Clean the mouse. For more information, see "Optical mouse" on page 45.
The fingerprint reader on the keyboard does not work
Note: The keyboard with fingerprint reader is only available on some models.
Solutions:
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ThinkCentre M53 User Guide