Novo Nordisk NovoPen 3 Instruction Manual page 11

SECTION 1 (cont.)
The end of the piston rod
should be flat against the end
of the reset mechanism prior
to inserting each new PenFill 3
mL cartridge.
It should not be sticking out.
If the piston rod is
sticking out:
Turn the end of the reset
mechanism in a clockwise
direction until it is no
longer sticking out. Never
push the piston rod back in.
You should never reset the piston rod until it is time to
remove the used PenFill 3 mL cartridge and insert a new
one.
If the reset mechanism locks, it is usually due to improper
technique. Gently turn the mechanism side to side until it
unlocks. Then call our toll free number (1-800-727-6500)
so that we may review your operating technique with you.
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