Troubleshooting - Samsung SRS635SCPLS User Manual

Troubleshooting

PROBLEM
The refrigerator
does not work at all
or it does not chill
sufficiently.
The food in the
fridge is frozen.
You hear unusual
noise or sounds.
The front corners
of the appliance
are hot and
condensation is
occurring.
Ice is not
dispensing.
DA68-03281D (EN)-00.indd 45
SOLUTION
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
If so, it may not be able to cool sufficiently. Install it in a location that is out
of direct sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation? If so, it may not be able to cool sufficiently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator
with too much food.
• Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the
fridge?
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air
from circulating?
• Was anything dropped behind or under the refrigerator?
• If you hear a "ticking" sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to
temperature changes in the refrigerator interior.
• Some heat is normal as anti-condensators are installed in the front corners
of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
• Water condensation in a drawer may occur if the drawer contains
vegetables.
The condensation will dissipate naturally as time passes.
• Did you wait for 12 hours after installation of the water supply line before
making ice? It may take longer to make ice if it is not sufficiently cool, such
as when first installed.
• Check to make sure the water is inside of the Tank off.
• Did you manually stop the ice making function?
Make sure Ice is set to Cubed or Crushed.
• Are there any ice clumps in the ice maker bucket? Remove them.
• Is the freezer temperature too warm?
Try setting the freezer temperature lower.
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