Lenovo ThinkCentre 0900 User Manual
Lenovo ThinkCentre 0900 User Manual

Lenovo ThinkCentre 0900 User Manual

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ThinkCentre

User Guide

Machine Types: 0900, 0967, 1271, 3578, 3594, 3596, 3598, 3629,
3654, 3660, 3664, 3668, and 3676

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Summary of Contents for Lenovo ThinkCentre 0900

  • Page 1: User Guide

    ThinkCentre User Guide Machine Types: 0900, 0967, 1271, 3578, 3594, 3596, 3598, 3629, 3654, 3660, 3664, 3668, and 3676...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 117. Second Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
  • Page 3: Table Of Contents

    BIOS passwords ... . 8 operating system ... . An introduction to Lenovo programs ..Windows passwords ..
  • Page 4 ....Lenovo Web site ... . Enabling ErP compliance mode ..
  • Page 5 Index....Recycling information for Brazil ..Battery recycling information for Taiwan ..© Copyright Lenovo 2012...
  • Page 6 ThinkCentre User Guide...
  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012...
  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012...
  • Page 12 ThinkCentre User Guide...
  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Internal speaker (available on some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCIE x1 Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
  • Page 15 For more information, see Chapter 4 “Security” on page 27. Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 5. Preinstalled operating system Chapter 1...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 17: Specifications

    Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 18 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
  • Page 19: Accessing Lenovo Programs On The Windows 8 Operating System

    Lenovo program to launch it. If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
  • Page 20 The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets. For more information about the Lenovo Cloud Storage program, go to http://www.lenovo.com/cloud.
  • Page 21: Locations

    Web page, opening a file, and so on. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download various applications and computer software. To start the SimpleTap program in a quick way, do any of the following: –...
  • Page 22: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 10 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB connector (USB port 2) Power switch...
  • Page 23: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 11 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 24: Locating Components

    Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
  • Page 25: Locating Parts On The System Board

    Locating parts on the system board Figure 4 “System board part locations” on page 13 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector SATA connectors (3) Microprocessor Front USB connector 2 (for connecting an additional USB device) Microprocessor fan connector Clear CMOS (Complementary Metal Oxide Semiconductor)
  • Page 26: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.
  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre User Guide...
  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 76. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
  • Page 30: Using The Keyboard

    Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. Pressing the blue ThinkVantage button opens the SimpleTap program on the Windows 7 operating system or the Lenovo PC Device Experience program on the Windows 8 operating system.
  • Page 31: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.
  • Page 32: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.
  • Page 33: Playing A Cd Or Dvd

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 34 ThinkCentre User Guide...
  • Page 35: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits: Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
  • Page 36: Glare And Lighting

    Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
  • Page 37: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 38: Replacement Power Cords

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
  • Page 39: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2012...
  • Page 40: Locking The Computer Cover

    Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7.
  • Page 41: Attaching An Integrated Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.
  • Page 42: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 43 For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4 Security...
  • Page 44 ThinkCentre User Guide...
  • Page 45: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
  • Page 46: Removing The Computer Cover

    Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
  • Page 47 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3.
  • Page 48: Accessing The System Board Components And Drives

    Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to access the system board components and drives. To access the system board components and drives, do the following: 1.
  • Page 49: Installing Or Replacing A Memory Module

    5. To lower the drive bay assembly, press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 13. Lowering the drive bay assembly Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 50 • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 14. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module.
  • Page 51: Installing Or Replacing A Pci Card

    8. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 16.
  • Page 52 Figure 17. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch.
  • Page 53: Replacing The Battery

    5. Install the new PCI card into the appropriate PCI card slot on the system board. Then, install the screw to secure the new PCI card in place. Figure 18. Installing a PCI card 6. If necessary, connect any cables between the PCI card and the system board. See “Locating parts on the system board”...
  • Page 54: Installing The Solid-State Drive

    2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. Locate the battery. See “Locating parts on the system board” on page 13. 4. Remove the old battery. Figure 19. Removing the old battery 5. Install a new battery. Figure 20.
  • Page 55: Replacing The Hard Disk Drive

    1. Install the solid-state drive into the storage converter. Then, install the 4 screws to secure the solid-state drive to the storage converter. Figure 21. Installing the solid-state drive into the storage converter 2. Connect the signal cable and the power cable to the solid-state drive. 3.
  • Page 56 4. Note the location of the four screws that secure the hard disk drive. Then, pivot the drive bay assembly upward. Figure 22. Pivoting the drive bay assembly 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay assembly.
  • Page 57: Installing Or Replacing The Optical Drive

    7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 13. Then, locate an available five-wire power connector and connect it to the rear of the new hard disk drive.
  • Page 58 This section provides instructions on how to install or replace the optical drive. Note: The optical drive is only available in some models. To replace the optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 59 7. Press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 27. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Figure 28. Removing the optical drive Chapter 5 Installing or replacing hardware...
  • Page 60 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 29. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay.
  • Page 61: Replacing The Heat Sink And Fan Assembly

    11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 13. Then, locate an available five-wire power connector and connect it to the rear of the new optical drive.
  • Page 62 3. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 32. Removing the heat sink fan duct 4. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board.
  • Page 63 5. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
  • Page 64: Replacing The Power Supply Assembly

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 34. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 65 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
  • Page 66 6. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure 36.
  • Page 67 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 37. Installing the power supply assembly 9.
  • Page 68: Replacing The Microprocessor

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Install the two screws to secure the heat sink fan duct.
  • Page 69 Note: Do not let the thermal grease on the bottom of the heat sink and fan assembly get in contact with anything. 5. Lift the small handle and open the retainer to access the microprocessor Figure 39. Accessing the microprocessor 6.
  • Page 70 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.
  • Page 71: Replacing The Front Audio And Usb Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 73. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 72: Replacing The System Fan Assembly

    10. Pivot the drive bay assembly upward and reconnect the front USB and front audio cables to the system board. See “Locating parts on the system board” on page 13. 11. Lower the drive bay assembly. See “Accessing the system board components and drives” on page 36. 12.
  • Page 73 Figure 43. Removing the system fan assembly 9. Install the new system fan assembly by aligning the new rubber mounts that came with the new system fan assembly with the corresponding holes in the chassis, and then push the rubber mounts through the holes.
  • Page 74: Replacing The Wifi Units

    10. Connect the new system fan assembly cable to the system fan connector on the system board. See “Locating parts on the system board” on page 13. 11. Reinstall the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 49. 12.
  • Page 75: Removing The Wifi Card Module

    3. If your computer comes with a WiFi card module that supports the Bluetooth function, disconnect the Bluetooth cable from the WiFi adapter card. Figure 45. Disconnecting the Bluetooth cable Note: The Bluetooth cable connects the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board to support the Bluetooth function.
  • Page 76 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module. Figure 47. Removing the WiFi antenna cables 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 48.
  • Page 77 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 49. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: Chapter 5 Installing or replacing hardware...
  • Page 78 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 50. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 51.
  • Page 79: Installing Or Removing The Rear Wifi Antenna

    3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 13. 4. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board.
  • Page 80: Removing The Rear Wifi Antenna

    3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 53. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 81: Installing Or Removing The Front Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 82: Removing The Front Wifi Antenna

    5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 56. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: •...
  • Page 83: Replacing The Keyboard

    5. Remove the front antenna and cable from the front of the computer. Figure 57. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Replacing the keyboard Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 84: Replacing The Mouse

    Figure 58. Keyboard connectors What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 73. Replacing the mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 85: Completing The Parts Replacement

    9. To update your configuration, see Chapter 7 “Using the Setup Utility program” on page 83. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 86 Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. ThinkCentre User Guide...
  • Page 87: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
  • Page 88: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
  • Page 89: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
  • Page 90: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 91: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.
  • Page 92: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.
  • Page 93: Recovery Information For The Windows 8 Operating System

    sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program. See “Selecting a startup device” on page 86 for detailed information about temporarily or permanently changing the startup device sequence. For more information about the Setup Utility program, see Chapter 7 “Using the Setup Utility program”...
  • Page 94 ThinkCentre User Guide...
  • Page 95: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...
  • Page 96: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
  • Page 97: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
  • Page 98: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
  • Page 99: Exiting From The Setup Utility Program

    • Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1.
  • Page 100 ThinkCentre User Guide...
  • Page 101: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
  • Page 102: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
  • Page 103: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
  • Page 104: Using System Update

    The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
  • Page 105: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
  • Page 106: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
  • Page 107: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
  • Page 108: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 113 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 113 for more information.
  • Page 109: Audio Problems

    1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
  • Page 110: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 111: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 112 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 113: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 114 See “Enabling or disabling a device” on page 85. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 115: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 116: Networking Problems

    Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.
  • Page 117 Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 105 • “The adapter stops working for no apparent reason” on page 105 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...
  • Page 118: A Wireless Lan Problem

    Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution” description for the procedure to make sure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working.
  • Page 119: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 120: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 121: Printer Problems

    113. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 37. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 122: Serial Port Problems

    • Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.
  • Page 123: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service”...
  • Page 124: Lenovo Solution Center

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. ThinkCentre User Guide...
  • Page 125: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
  • Page 126: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
  • Page 127: Using Other Services

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available. These items are not covered by the warranty: •...
  • Page 128 For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com ThinkCentre User Guide...
  • Page 129: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 130: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.
  • Page 131: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 132 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre User Guide...
  • Page 133: Additional Regulatory Information

    Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
  • Page 134 ThinkCentre User Guide...
  • Page 135: Appendix C. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
  • Page 136: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 137: Battery Recycling Information For The European Union

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling statements...
  • Page 138 ThinkCentre User Guide...
  • Page 139: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...
  • Page 140: India Rohs

    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre User Guide...
  • Page 141: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
  • Page 142 ThinkCentre User Guide...
  • Page 143: Index

    Description information device drivers getting devices, handling static-sensitive important safety diagnostics program, using resources diagnostics, troubleshooting safety DisplayPort connector warranty documentation, using Input/Output (I/O) features drivers, device installing drives solid-state drive © Copyright Lenovo 2012...
  • Page 144 WiFi antenna, installing, removing recovering from a POST/BIOS update failure Lenovo Solution Center software Lenovo ThinkVantage Tools recovery Lenovo Welcome boot-block locating components operations, backup and problems, solving...
  • Page 145 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2012...
  • Page 146 ThinkCentre User Guide...

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