Orchid Kelvin EZ User Manual page 32

Appendix A: Technical Information
better handle on what to tell Technical Support once
you do contact them. The information provided here
is in symptom/response form. That is, a symptom is
given, and a check point response is provided for
you.
Symptom 1
The computer does not power-up or respond when
powered on. The screen is completely blank. There
is no familiar boot up (POST test) beep.
Check
1. Is the Kelvin properly installed in the slot? Is the
edge connector inserted all the way into the ex-
pansion slot? Is the Kelvin properly aligned with
the motherboard's backplane?
2. Is there another display adapter in your system?
If it is an on-board video display adapter, make
sure it is disabled. If the video display adapter is
other than a standard MDA video adapter, re-
move it from the system.
3. Is the computer set up correctly for the Kelvin?
Refer to your computer's reference manual for
information on setting up your computer.
4. Are your computer and monitor plugged in?
Check the power cables to your computer and
monitor.
Symptom 2
The computer gives an error of 1 long beep and 2
short beeps at power up.
Check
1. Take a look at the check points for symptom 1,
steps 1 through 4.
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Kelvin User's Manual