Blackberry RHH151LW User Manual page 89

Classic smartphone
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User Guide
About public warning messages
Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages
are text messages that alert users of possible threats to safety in their area. Messages may include severe weather
warnings, missing child alerts, or national emergencies.
Depending on your wireless service provider, public warning messages don't contribute to data usage in your wireless
service plan. This feature might not be supported, depending on your region, service provider, and wireless network. For
more information, contact your service provider or administrator.
Unsubscribe from public warning messages
You might not be able to unsubscribe from some public warning messages, depending on your region and wireless
network.
1.
In the BlackBerry Hub, tap
2.
Turn off the switch beside a type of public warning.
Troubleshooting: BlackBerry Hub
I'm not receiving messages
Try the following:
If you recently changed an account password, make sure that you update the password in the Accounts settings on
your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap
account. Make your changes. Tap Save.
Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If
you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
If you're connected to a mobile network, check that data services are turned on. On the home screen, swipe down from
the top of the screen. Tap
turned on.
I can only see email for the last 30 days
For some types of email accounts, by default, your BlackBerry device initially syncs email for the past 30 days. To change
this setting, on the home screen, swipe down from the top of the screen. Tap
. In the Sync Timeframe drop-down list, tap an option. Tap Save.
>
> Emergency Alerts.
> Networks and Connections > Mobile Network. Make sure the Data Services switch is
BlackBerry Hub and email
> Accounts. Tap an
> Accounts. Tap the email account. Tap
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