SeaDoo Seascooter RS1 User Manual page 19

Rs series seascooter - underwater propulsion
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RETURN / REPAIR POLICY
Customers must call our Customer Service Center and ask for a Return / Repair Authorization Number before sending the product to the Service Center.
Returned products must be shipped with original packaging including the polystyrene packing material and all defective parts. Please contact our Customer
Service Center for assistance in handling your case.
UNITED STATES WEST, MEXICO & PUERTO RICO SEA-DOO
Phone No.: +1-800-361-2781
UNITED STATES EAST SEA-DOO
Phone No.: +1-888-506-3281
CANADA SEA-DOO
SEASCOOTER™ CUSTOMER SERVICE CENTER
®
Phone No.: +1-888-388-8837
HONG KONG SEA-DOO
SEASCOOTER™ CUSTOMER SERVICE CENTER
®
Phone No.: +852 3516 2388
Email: service@stallionsport.com
EMEA SEA-DOO
SEASCOOTER™ CUSTOMER SERVICE CENTER
®
Please visit our website www.seadooseascooter.com for a listing of distributor contacts in Europe, Middle East and Africa
(For other territories, please visit www.seadooseascooter.com and contact your Local Distributor)
RETURN / REPAIR PROCEDURE
1. Call the Customer Service Center for your Return / Repair Authorization Number.
2. Make a copy of your Proof of Purchase (receipt).
3. Pack the defective unit in its original packaging including the polystyrene foam and include the unit and all defective parts.
4. Attach the copy of your Proof of Purchase (receipt) to the outside of the box (clearly visible), together with the Return / Repair Authorization Number.
5. Ship the package to the Service Center.
PLEASE NOTE: Deliveries that do not have the Proof of Purchase (receipt) and Return / Repair Authorization Number attached clearly to the outside of
the box, will not be accepted by the Service Center.
FOR ANY QUESTIONS OR QUERIES YOU MAY HAVE REGARDING YOUR SEA-DOO
EASY AND FAST RESOLUTION:
- STEP 1-
Please read your User Manual. For a copy of the User Manuals, please visit www.seadooseascooter.com
- STEP 2-
Go to www.seadooseascooter.com and see our FAQ section to find instant answers.
- STEP 3-
Contact one of our Customer Service representatives at the Customer Service Center in your region.
®
Email: warranty-usa@seadooseascooter.com
SEASCOOTER™ CUSTOMER SERVICE CENTER
®
Email: warranty-useast@seadooseascooter.com
Email: warranty-can@seadooseascooter.com
SEASCOOTER™ CUSTOMER SERVICE CENTER
SEASCOOTER™, PLEASE FOLLOW THE BELOW STEPS FOR
®
18

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