Consumer Assistance; Fca Us Llc Customer Center; Fca Canada Inc. Customer Center; Publications Ordering - Dodge 2015 GRAND CARAVAN User Manual

FCA US LLC CUSTOMER CENTER

P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1-800-423-6343

FCA CANADA INC. CUSTOMER CENTER

P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-465-2001 (English) Phone:
1-800-387-9983 (French)

PUBLICATIONS ORDERING

• If you are the first registered retail owner of your vehicle, you may obtain a complimen-
tary printed copy of the Owner's Manual, Navigation/Uconnect
Booklet. United States customers may visit the Dodge Contact Us page at
www.dodge.com scroll to the bottom of the page and select the "Contact Us" link, then
select the "Owner's Manual and Glove Box Material" from the left menu. You may also
obtain a complimentary copy by calling 1-800-423-6343 (U.S.) or 1-800-387-1143
(Canada).
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the
Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visiting
www.techauthority.com or by calling 1-800-890-4038 (U.S.) or 1-800-387-1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted.
If you prefer mailing your order, please call the above numbers for an order form.
NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on the Chrysler,
Jeep, Ram Truck, Dodge and SRT websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your
desired model year and vehicle from the drop down lists.

ASSISTANCE FOR THE HEARING IMPAIRED

To assist customers who have hearing difficulties, the manufacturer has installed special
TDD (Telecommunication Devices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
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