Customer Service Information
Honda Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division Customer Relations Office
4900 Marconi Drive Alpharetta, Georgia 30005-8847
Telephone: (770) 497-6400
In Canada:
Honda Canada, Inc.
Customer Relations Office
180 Honda Boulevard
Markham, Ontario L6C 0H9
Tel: 1-888-946-6329 (Toll free)
Fax: 1-877-939-0909 (Toll free)
E-mail: honda_cr@ch.honda.com
When you write or call, please give us this information:
• Model and serial number (see page 49)
• Name of the dealer who sold the pump to you
• Name and address of the dealer who services your pump
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
CONSUMER INFORMATION
M-F , 8:30 am to 7:00 pm ET
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