Sending A Fax - CONCORD FaxLync User Manual

S e n di ng a F ax
W
hen sending a fax from your FaxLync-enabled fax machine, or MFP, your call does
not transmit over telephone lines. The fax call is passed on to the FaxLync device
connected to your fax device. FaxLync then connects to Concord Fax Web Services
Platform via HTTPS (using port 443). The fax job is then queued for delivery on the Concord fax
delivery platform. In the event the initial delivery attempt fails, Concord will reattempt delivery
up to 4 times, every 5 minutes, until the fax is delivered successfully or the maximum retry limit
has been reached.
Upon confirmation of delivery, or failure, a notification will be sent to the FaxLync
device reflecting the final delivery status. This notification will print from the fax
machine, or MFP, on which the original fax job was sent.
The reports printed from your fax machine/MFP only reflect the initial call made
to the local FaxLync device ATA, not the final delivery status. Therefore, it is
important to use the FaxLync notifications for confirmation of delivery.
To Send a Fax via FaxLync
Concord Fax Online FaxLync User Guide :: www.concordfax.com :: sales@concordfax.com :: (888) 271-0653
1. Prepare your document, and load the fax into your fax machine as you
would normally.
2. You will not need to first dial to get an outside line! (if you had to do
so previously): the fax machine will first call the FaxLync device before
routing to the Concord platform via your internet connection.
3. For Domestic Calls (US/Canada)
a. Dial the fax number of the intended recipient. For ALL domestic
(U.S./Canada) faxes you will to include the entire number,
including the country code ("+1" in the US/Canada), regardless
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