Solutions To Password Problems; Solutions When Network Alert E-Mails Are Not Received; Where To Get Help - Epson PowerLite 1940W User Manual

Solutions to Password Problems

Solutions When Network Alert E-Mails are Not Received

Where to Get Help

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Remote Control Operation
Related tasks
Setting the Remote Control ID
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Provide the request code and proof of ownership for
assistance in unlocking the projector.
• If you lose the remote control you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu
or in the network software.
• Set the Standby Mode setting to Communication On so the network software can monitor the
projector in standby mode.
Parent topic: Solving Problems
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
solutions to common problems with your projector. You can download utilities and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
www.epson.com/support (U.S.) or
168
www.epson.ca/support (Canada) for