Dell Inspiron 15 3000 Series Service Manual
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Dell Inspiron 15 3000 Series Service Manual

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See also: Service Manual , Setup and Specifications
Inspiron 15
3000 Series

Service Manual

Computer Model: Inspiron 15–3551
Regulatory Model: P47F
Regulatory Type: P47F002

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Summary of Contents for Dell Inspiron 15 3000 Series

  • Page 1: Service Manual

    Inspiron 15 3000 Series Service Manual Computer Model: Inspiron 15–3551 Regulatory Model: P47F Regulatory Type: P47F002...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer........9 ....................9 Before you begin ....................9 Safety instructions ..................10 Recommended tools After working inside your computer........12 Removing the battery............... 13 ......................13 Procedure Replacing the battery............... 14 ......................14 Procedure Removing the base panel............15 .....................
  • Page 4 Removing the memory modules..........22 .....................22 Prerequisites ......................22 Procedure Replacing the memory modules..........24 ....................24 Post-requisites ......................24 Procedure Removing the wireless card............ 26 .....................26 Prerequisites ......................26 Procedure Replacing the wireless card.............28 ......................28 Procedure ....................28 Post-requisites Removing the keyboard............
  • Page 5 Removing the touch pad............39 .....................39 Prerequisites ......................40 Procedure Replacing the touch pad............43 ......................43 Procedure ....................43 Post-requisites Removing the power-button board........44 ....................44 Prerequisites ......................45 Procedure Replacing the power-button board........47 ......................47 Procedure ....................47 Post-requisites Removing the speakers............48 ....................
  • Page 6 Removing the system board............55 .....................55 Prerequisites ......................56 Procedure Replacing the system board............ 59 ......................59 Procedure ....................60 Post-requisites Removing the coin-cell battery..........61 ..................... 61 Prerequisites ......................61 Procedure Replacing the coin-cell battery..........63 ......................63 Procedure ....................63 Post-requisites Removing the heat sink............64 ....................
  • Page 7 Removing the display assembly..........70 .....................70 Prerequisites ......................70 Procedure Replacing the display assembly..........73 ......................73 Procedure ....................73 Post-requisites Removing the power-adapter port........74 .....................74 Prerequisites ......................74 Procedure Replacing the power-adapter port........76 ......................76 Procedure ....................76 Post-requisites Removing the display bezel.............77 .....................
  • Page 8 Post-requisites ......................86 Procedure Removing the display hinges..........87 .....................87 Prerequisites ......................87 Procedure Replacing the display hinges..........89 ......................89 Procedure ....................89 Post-requisites Flashing the BIOS..............90 Getting help and contacting Dell........... 91 ..................91 Self-help resources ....................91 Contacting Dell...

  • Page 9: Before Working Inside Your Computer

    Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications.

  • Page 10: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
  • Page 11 • Philips screwdriver • Plastic scribe...

  • Page 12: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 13: Removing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlock position.

  • Page 14: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.

  • Page 15: Removing The Base Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screws that secure the base panel to the computer base.

  • Page 16: Replacing The Base Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place.

  • Page 17: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 18 Lift the hard-drive assembly off the computer base. screws (4) hard-drive assembly hard-drive cable latch...
  • Page 19 Disconnect the interposer from the hard drive. hard-drive assembly interposer...
  • Page 20 Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard-drive bracket off the hard drive. screws (4) hard-drive bracket hard drive...

  • Page 21: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Place the hard-drive bracket over the hard drive and align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 22: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
  • Page 23 Slide and remove the memory module from the memory-module slot. securing clips memory module...

  • Page 24: Replacing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Post-requisites Replace the base panel. Replace the battery.
  • Page 25 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory module securing clips...

  • Page 26: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
  • Page 27 Lift the wireless card, and then slide and remove it from the system board. antenna cables (2) wireless card screw notch...

  • Page 28: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 29: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
  • Page 30 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. plastic scribe keyboard palm-rest assembly Carefully turn the keyboard over and place it on the palm-rest assembly.
  • Page 31 Lift the latches and disconnect the keyboard cable and the keyboard- backlight cable from the system board. NOTE: The keyboard-backlight cable is present only if the laptop shipped with a backlit keyboard. latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cables, off the palm-rest assembly.

  • Page 32: Replacing The Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard cable into the system-board slot and press down on the latch to secure the cable.

  • Page 33: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
  • Page 34 Remove the screws that secure the palm-rest assembly to the computer base. power-button cable screws (7) palm-rest assembly touch-pad cable latch Close the display and turn the computer over.
  • Page 35 Remove the screws that secure the palm-rest assembly to the computer base. computer base screws (10)
  • Page 36 Slightly open the computer base and using a plastic scribe, pry the palm- rest assembly downwards off the computer base. computer base palm-rest assembly plastic scribe Turn the computer over and open the display.
  • Page 37 Lift the palm rest off the computer base. palm rest computer base Follow the procedure from step 1 to step 5 in “Removing the touch pad”.

  • Page 38: Replacing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Follow the procedure from step 1 to step 5 in “Replacing the touch pad”.

  • Page 39: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.

  • Page 40: Procedure

    Procedure Peel the tape off the touch-pad bracket. tape touch-pad bracket palm rest Remove the screws that secure the touch-pad bracket to the touch pad.
  • Page 41 Lift the latch and disconnect the touch-pad cable from touch pad. touch-pad cable latch screws (2) palm rest touch-pad bracket Peel off the tape that secures the touch pad to the palm rest.
  • Page 42 Lift the touch pad off the palm rest. touch pad palm rest...

  • Page 43: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the palm rest. Adhere the tape that secures the touch pad to the palm rest.

  • Page 44: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.

  • Page 45: Procedure

    Procedure Slide the power-button board cable through the slot on the palm rest. power-button board cable slot palm rest Turn the palm rest over. Remove the screw that secures the power-button board to the palm rest. Slide out the power-button board from the tab on the palm rest.
  • Page 46 Lift the power-button board, along with its cable, off the palm rest. screw power-button board power-button board cable...

  • Page 47: Replacing The Power-Button Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-button board under the tab on the palm rest and align the screw hole on the power-button board with the screw hole on the palm rest.

  • Page 48: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.

  • Page 49: Procedure

    Procedure Disconnect the speaker cable from the system board. speaker cable Turn the computer over and open the display as far as possible. Note the speaker-cable routing and remove the cable from the routing guides on the computer base.
  • Page 50 Slide the speaker cable through the slot on the computer base and lift the speakers, along with the speaker cable, off the computer base . speakers cable speakers (2)

  • Page 51: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the palm rest. Route the speaker cable through the routing guides on the palm rest.

  • Page 52: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
  • Page 53 Lift the I/O board off the computer base. screw I/O board latch I/O-board cable...

  • Page 54: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw hole on the I/O board with the screw hole on the computer base.

  • Page 55: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 56: Procedure

    Procedure Disconnect the speaker cable from the system board. speaker cable slot Turn the computer over and open the display as far as possible, Peel the tape that secures the display cable to the system board. Lift the latch and disconnect the display cable from the system board. Disconnect the power-adapter port cable from the system board.
  • Page 57 Lift the latch and disconnect the I/O-board cable from the system board. power-adapter port cable tape display cable latch system board I/O-board cable Remove the screw that secures the system board to the computer base.
  • Page 58 Lift the system board off the computer base. system board computer base screw Remove the coin-cell battery. 10 Remove the heat sink.

  • Page 59: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 60: Post-Requisites

    Post-requisites Follow the procedure from step 2 to step 6 in “Replacing the palm rest”. Replace the keyboard. Replace the wireless card. Replace the memory modules. Follow the procedure from step 3 to step 5 in “Replacing the hard drive”. Replace the battery.

  • Page 61: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 62 plastic scribe system board coin-cell battery...

  • Page 63: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 64: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 65 Disconnect the fan cable from the system board. cooling assembly fan cable system board captive screws (4) Lift the cooling assembly off the system board. Remove the fan.

  • Page 66: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 67: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.

  • Page 68: Procedure

    Procedure Remove the screws that secure the fan to the heat sink. screws (4) cooling assembly Turn the cooling assembly over. Lift the fan off the heat sink. heat sink...

  • Page 69: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the fan on the heat sink. Adhere the tape that secures the fan to the heat sink.

  • Page 70: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
  • Page 71 Note the display cable routing and remove the cable from its routing guides on the computer base. display assembly display cable computer base antenna cables (2)
  • Page 72 Remove the screws that secure the display hinges to the computer base. display assembly screws (3) computer base Carefully lift the display assembly off the computer base.

  • Page 73: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the computer base.

  • Page 74: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
  • Page 75 Lift the power-adapter port, along with the power-adapter port cable, off the computer base. screw computer base power-adapter port power-adapter port cable...

  • Page 76: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Connect the power-adapter port cable to the system board.

  • Page 77: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.

  • Page 78: Procedure

    Procedure Using your fingertips, gently pry up the inner edges of the display bezel. display bezel display panel Lift the display bezel off the display assembly.

  • Page 79: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.

  • Page 80: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 81 Turn the display panel over. screws (4) display panel display-back cover Peel the tape that secures the display cable to the display-back cover. Lift the latch and disconnect the display cable from the display-back cover.
  • Page 82 Lift the display panel off the display back-cover. display panel display cable latch tape...

  • Page 83: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display back-cover and press down the latch to secure the cable.

  • Page 84: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 85 Disconnect the camera cable from the camera. camera cable plastic scribe camera...

  • Page 86: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Post-requisites Replace the display bezel. Replace the display assembly.

  • Page 87: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 88 Release the hinges from the latches and lift the display hinges off the display back-cover. screws (6) latches (2) display hinges (2) display back-cover...

  • Page 89: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the hinges under the latches on the display back-cover. Align the screw holes on the display hinges with the screw holes on the display back-cover.

  • Page 90: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit.

  • Page 91: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1—Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
  • Page 92 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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