Parallel Port Troubleshooting; Serial Port Troubleshooting - Senor Tech ROBOT POS User Manual

When the Upper Part is turned on, the message
"Invalid configuration information - please run
setup utility" is displayed, or the amount of base
memory and extended memory displayed is
incorrect

5.5 Parallel Port Troubleshooting

Parallel Port Problem
The parallel device
ROBOT/SHOP/SCAN
parallel port does not respond to the data it is
receiving from the computer.

5.6 Serial Port Troubleshooting

Serial Port Problem
A serial device connected to one of the
ROBOT/SHOP/SCAN POS 3/4/5/6/7, but the
serial ports does not respond to the data it is
receiving from the
ROBOT/SHOP/SCAN POS 3/4/5/6/7 does not
respond to data being sent by the device.
connected to the
POS 3/4/5/6/7, but the
computer or the
Run the CMOS Setup utility, make sure the amount of
base memory defined by the setup utility is correct, if not
alter them. Be sure the amount entered matches the
actual amount of system memory on the motherboard. If
the problem persists, turn off the Upper Part, unplug the
power cord and remove the covers to gain access to the
motherboard's SIMM RAM modules. Carefully reseat
the modules. If the problem continues, remove each
SIMM and check for damage, the removable SIMM may
be defective.
Suggestion
Verify that power is being applied to the device and that
it is turned on. Make sure the cable connecting the
parallel device to the Upper Part parallel port is
properly configured for the application. Make sure the
cable is connected securely at both the Upper Part and
the parallel device. Try another cable to see if the
problem is resolved. Make sure the application software
is sending data to the correct port.
Suggestion
Verify that power is being applied to the serial device
and that it is turned on. Make sure the cable connecting
the serial device to the Upper Part serial port is properly
configured for the application. Also, Make sure the cable
is connected securely at both the Upper Part and serial
device.. Try another cable to see if the problem is
resolved. Make sure the application software is sending
data to the correct port.
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