TomTom GO Mobile Reference Manual
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Summary of Contents for TomTom GO Mobile
- Page 1 TomTom GO Mobile Reference Guide...
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Page 2: Table Of Contents
Starting the app ........................... 6 Language ............................. 6 Sending information to TomTom ......................6 About TomTom services ........................7 Updating your GO Mobile app ......................7 Maps ..............................7 GPS reception ............................. 8 Installing in your car ..........................8 Closing or running in the background ....................8 Getting help ............................ - Page 3 Adding a stop to a saved route using the map ..................57 Deleting a route from My Routes.......................58 Traffic About TomTom Traffic ........................59 The route bar .............................59 Looking at traffic on the map ......................60 Looking at traffic on your route ......................61 Traffic incidents ..........................62...
- Page 4 My Places About My Places..........................70 Setting your home location ........................70 Changing your home location ......................70 Your contacts in My Places .......................71 Adding a location from My Places .....................71 Add a location to My Places from the map ..................71 Adding a location to My Places using search ..................72 Deleting a recent destination from My Places ...................72 Deleting a location from My Places ....................72 Settings...
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Page 5: Welcome To Navigation With Tomtom
Welcome to navigation with TomTom This Reference Guide explains all you need to know about your new TomTom GO Mobile navigation app. Get going chapter is a great place to start. You'll learn all about starting up, setting up and... -
Page 6: Get Going
Tap this button on your device to start the GO Mobile app. Starting the app for the first time When you start the GO Mobile app for the first time, select Get Started to open the app. You see the following screens: ... -
Page 7: About Tomtom Services
Maps When you start the GO Mobile app you have to download a map. Choose a map from the list of maps shown for your current location. You can select All Maps to see a list of all the maps that are available. -
Page 8: Gps Reception
GPS reception When you first start the GO Mobile app, it may need a few minutes to find your GPS position and show your current location on the map. Make sure you have GPS activated on your device. Tip: The GPS settings are in the device's Settings app. -
Page 9: Planning A Route To An Address Using Search
Planning a route to an address using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1. -
Page 10: Planning A Route Using The Map
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5. Select an address suggestion. 6. Enter the house number if you have one and haven't entered it already. Tip: If you enter a house number that is not found, then the number appears red. The nearest house number that is found is shown in the Drive button. - Page 11 To plan a route using the map, do the following: Move the map and zoom in until you can see the destination that you want to navigate to. 2. When you have found your destination on the map, select it by pressing and holding the screen for about one second.
- Page 12 Tip: You can use the location you selected in other ways, such as adding it to Places, by selecting the pop-up menu button. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
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Page 13: Free Navigation And Unlimited Navigation
If you are planning a route or driving, you might not have enough free kilometres or miles to reach your destination. Even if you had enough free kilometres or miles when you planned your route, changing traffic conditions may cause the GO Mobile app to find a quicker route that is longer than your original route. -
Page 14: Existing Unlimited Navigation Subscription
4. Create a new MyTomTom account, or log in to your existing MyTomTom account. Important: Take care when choosing a country during account creation. The correct country is needed if you make a purchase from TomTom and it cannot be changed after the account has been created. -
Page 15: What's On The Screen
What's on the screen The map view The map view is shown when you have no planned route. Your actual location is shown as soon as your device has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons. -
Page 16: The Guidance View
1. Back button. This button returns the map to an overview of your whole route or, if no route is planned, moves the map to put your current location at the centre. 2. Switch view button. Select the switch view button to change between the map view and the guidance view. - Page 17 When the app starts after it was turned off and you have a route planned, you are shown the map view with your planned route. 1. Switch view button. Select the switch view button to change between the map view and the guidance view.
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Page 18: The Route Bar
The next two stops on your route. Petrol stations that are directly on your route. TomTom Traffic. TomTom Speed Cameras Danger Zones. The symbols are in the order that they occur on your route. For traffic incidents, the symbol for each incident alternates between showing the type of incident and the delay in minutes. -
Page 19: Advanced Lane Guidance
The search results only shows one column. Swipe left or right to show another column. You can rotate your device at any time. Advanced Lane Guidance Note: Lane guidance is not available for all junctions or in all countries. Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route. -
Page 20: Using Gestures
Using gestures Using gestures You use gestures to control your device. This Reference Guide explains which gestures to use throughout the guide but here is a complete list of all the gestures you can use. Double tap Touch one finger on the screen twice in rapid succession. Example of when to use this: Zooming in on the map. -
Page 21: Main Menu
Main Menu Navigation buttons On the map view or guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu: Select this button to search for an address, a place or a Point of Interest, Search then plan a route... -
Page 22: Other Buttons
This symbol shows that the TomTom Traffic service is active. This symbol shows that the TomTom Traffic service is not active. Select this button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds. -
Page 23: Volume Control
Voices in the Settings Menu and select the instructions you want to hear. Select this button to switch on voice instructions. Select this button to reduce the brightness of the screen and display the map in darker colours. When driving at night or when driving through a dark tunnel, it is easier to view the screen and less distracting for the driver if the brightness of the screen is dimmed. -
Page 24: Using Quick Search
Using Quick Search About search You use search to find a wide range of places and then navigate to them. You can search for the following: A specific address, for example, 123 Oxford Street, London. A partial address, for example, Oxford st Lon. ... - Page 25 Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
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Page 26: Entering Search Terms
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. -
Page 27: Working With Search Results
The results are ranked by exact match. Near me Select this option to search with your current GPS location as the search centre. The results are ranked by distance. In town or city Select this option to use a town or city as the centre for your search. You need to enter the town or city name using the keyboard. - Page 28 Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: When you select an address from the list of search results, you can choose to show it on the map, add a crossroad or plan a route to that chosen location.
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Page 29: About Postcodes
About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in. The following types of postcodes are used: Postcodes that navigate you to a street or part of a street. ... - Page 30 Legal - other services Food services Convenience store Fast food restaurant Restaurant Chinese restaurant Accommodation Hotel or motel Luxury hotel Camping ground Economy chain hotel Emergency services Hospital or polyclinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash...
- Page 31 Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping centre Beauty services Tourist information office Shop Education College or university School Library Convention centre Leisure Casino Winery Theatre Tourist attraction Cinema Concert hall Amusement park Museum Exhibition centre...
- Page 32 Opera Cultural centre Nightlife Leisure centre Sport Playing field Swimming pool Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Religion Church Place of worship Travel Railway station Mountain pass Airport...
- Page 33 Bus station Petrol station Toll gate Electrical car charging stations Rest area Truck stop City centre...
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Page 34: Planning A Route
Planning a route Planning a route to an address using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1. - Page 35 Tip: To see more results, hide the keyboard or swipe the results list to scroll it. Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5. Select an address suggestion. 6.
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Page 36: Planning A Route To A City Centre
Planning a route to a city centre Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to a city centre using search, do the following: 1. -
Page 37: Planning A Route To A Poi Using Search
The city name is shown in the right side of the search input box, and the city centre POI is shown below in the right-hand column. 6. Select the city centre POI. The city centre location is shown on the map. 7. - Page 38 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.
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Page 39: Planning A Route Using The Map
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5. Select a POI type or an individual POI. If you selected a POI type, select a POI. The location is shown on the map. 6. -
Page 40: Planning A Route Using My Places
A pop-up menu shows the nearest address. 3. To plan a route to this destination, select the drive button: A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can use the location you selected in other ways, such as adding it to Places, by selecting the pop-up menu button. -
Page 41: Planning A Route To A Contact Using Search
2. Select My Places. A list of all your Places opens. 3. Select the Place you want to navigate to, for example Home. Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this Place, select the drive button: A route is planned and then guidance to your destination begins. - Page 42 To plan a route to a contact in your smartphone contacts app, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of your contact you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they...
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Page 43: Planning A Route Using A Contact
1. Open the contacts app on your phone. 2. Select the contact you want to plan a route to. 3. Select the contact's address. The option screen opens. 4. Select the GO Mobile app button. 5. The GO Mobile app opens. -
Page 44: Planning A Route Using Coordinates
The contact's address is shown on the map. 6. To plan a route to this destination, select the drive button: A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information... -
Page 45: Planning A Route Using A Mapcode
W 0 08.569 Note: The bar below the coordinates goes red if you enter coordinates that are not recognised by your GO Mobile. 6. As you type in the coordinates, suggestions are shown based on what you have entered. You can continue typing or select a suggestion. -
Page 46: Planning A Route In Advance
2. Select Search. The search screen opens with the keyboard showing. 3. Type in your mapcode. You can enter any of these mapcode types: International, for example, WH6SL.TR10. Country-specific, for example, GBR 8MH.51. Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR. Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK. - Page 47 3. Use the keyboard to enter the name of the location you want to use as a starting point. 4. Select an address or POI suggestion. 5. Select Show on Map. 6. Select the pop-up menu button. A pop-up menu shows a list of options. 7.
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Page 48: Finding A Car Park
Changing the starting point into a stop 1. Select the starting point on the route in the map view. 2. Select the pop-up menu button. A pop-up menu shows a list of options. 3. Select Change to a Stop. Your route is replanned with the starting point changed into a stop. Finding a car park To find a car park, do the following: 1. - Page 49 You can change the screen to show a list of car parks by pressing this button: You can select a car park from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box.
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Page 50: Finding A Petrol Station
4. To plan a route to your chosen car park, select the drive button: A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a car park as a stop on your route by using the pop-up menu. Finding a petrol station To find a petrol station, do the following: 1. - Page 51 Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map.
- Page 52 Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol station that is a stop on your route has a blue icon.
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Page 53: Changing Your Route
Changing your route The Current Route Menu When you have planned a route, select the Current Route button in the Main Menu to open the Current Route Menu. The following buttons are available in the Current Route Menu: Clear Route Select this button to clear the currently planned route. -
Page 54: Types Of Route
Drive via Here Select this button to plan a route from your current location to the starting point of a Route. The starting point is converted to a stop. Types of route Select Change Route Type to change the type of route planned to your current destination. Your route is recalculated using the new route type. -
Page 55: Adding A Stop To Your Route Using The Map
Adding a stop to your route using the map 1. Press the switch view button to show the map. Your complete route is shown on the map. 2. Zoom in on the map, then press and hold to select a location. 3. -
Page 56: My Routes
My Routes About My Routes My Routes provides an easy way to create saved routes with optional stops, sometimes known as an itinerary. You can use My Routes to save, retrieve and edit routes. You may want to use My Routes in one or more of the following situations: ... -
Page 57: Adding A Stop To A Saved Route Using The Map
1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. To navigate to the start of the saved route, select Drive. The starting point of the saved route is converted to your first stop and then the route is planned. Guidance to your destination begins from your current location. -
Page 58: Deleting A Route From My Routes
3. Select the pop-menu button to open the menu. 4. Select Add Stop to Route. Tip: Add Stop to Route can also be found in the Manage Stops sub-menu. 5. Select your new stop on the map. Tip: If you know the name of your new stop, you can use Search to select your stop instead of using the map. -
Page 59: Traffic
To get TomTom services on your GO Mobile app, your device must have a mobile data connection. Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming charges while using TomTom services. -
Page 60: Looking At Traffic On The Map
The next two stops on your route. Petrol stations that are directly on your route. TomTom Traffic. TomTom Speed Cameras Danger Zones. The symbols are in the order that they occur on your route. For traffic incidents, the symbol for each incident alternates between showing the type of incident and the delay in minutes. -
Page 61: Looking At Traffic On Your Route
Tip: Select an incident on the map to see more detailed information. 1. Traffic incident that affects your route in your direction of travel. A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for example 5 minutes. -
Page 62: Traffic Incidents
To get more information about an incident, select an incident in the route bar. The map opens zoomed in on the incident and a pop-up opens showing detailed information about the traffic incident. The information shown includes: The type of traffic incident - general, accident, road works or lane closure. ... -
Page 63: Speed Cameras
Traffic jams. To get TomTom services on your GO Mobile app, your device must have a mobile data connection. Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming charges while using TomTom services. - Page 64 Symbol shown on Symbol shown in Description route bar Mobile speed camera - this type of camera checks the speed of passing vehicles and can be moved to different locations. Mobile speed camera hotspots - this type of warning shows places where mobile cameras are often used.
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Page 65: Changing The Way You Are Warned
Changing the way you are warned To change the way the GO Mobile app warns you about speed cameras, select the Sounds and Warnings button in the Settings Menu. You can then set how you want to be warned for the different types of cameras and safety hazards. -
Page 66: Updating Locations For Cameras And Hazards
When connected to TomTom services, the GO Mobile app receives all camera updates for fixed and mobile camera locations in real time. You do not need to do anything to receive updates – they are... -
Page 67: Danger Zones
Information about the location of zones is continually updated by TomTom and other users and frequently sent to your GO Mobile app so that you always have the latest information. You can also contribute by reporting new risk zone locations. -
Page 68: Changing The Way You Are Warned
To change the way you are warned about danger zones and risk zones, select Sounds & Warnings in the Settings Menu. When you first start using your device, warning sounds are played for these types of zones: Symbol shown on Symbol shown in Description route bar... -
Page 69: Updating Locations For Danger Zones And Risk Zones
The locations of danger zones and risk zones can change frequently. New zones can also appear without warning. When connected to TomTom services, the GO Mobile app receives all zone updates in real time. You do not need to do anything to receive updates – they are sent to your app automatically. -
Page 70: My Places
My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful addresses. The following items are always in My Places: ... -
Page 71: Your Contacts In My Places
Your home location is shown on the map, with a pop-up menu. 3. Select Edit Location. 4. To select a new home location, do one of the following: Zoom in on the map at the location you want to select. Press and hold to select the location, then select the home location symbol. -
Page 72: Adding A Location To My Places Using Search
2. Press and hold to select the location. 3. Select the pop-up menu button. 4. Select Add to My Places. The name of the location is shown in the edit screen. 5. Edit the name of the location so you can easily recognise it. 6. -
Page 73: Settings
Settings Appearance Select Settings in the Main Menu, then select Appearance. On this screen, you can change these settings: Switch to night colours when dark Select this setting to make the device automatically switch to night colours when it gets dark. ... -
Page 74: Voices
Tip: To find out where the different panels are in the guidance view or map view, see What's on the screen. Voices Select Settings in the Main Menu, then select Voices. Choosing a voice Select Choose a voice to change the voice that gives spoken directions and other route instructions. A wide range of voices are available. -
Page 75: Route Planning
Select Settings in the Main Menu, then select Route Planning. When a faster route is available If a faster route found while you are driving, TomTom Traffic can replan your journey to use the faster route. Select from the following options: ... -
Page 76: Sounds And Warnings
Avoid on every route You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, and unpaved roads. Set how your TomTom should manage each of these road features when the device calculates a route. Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in every country. -
Page 77: Units
Run in background Select Settings in the Main Menu, then select Run in Background. Select Run GO Mobile app in the background to put the app in the background but still receive spoken instructions when your are driving a planned route. -
Page 78: System
This is an information screen rather than a setting and shows you information about the GO Mobile app. You may be asked to go to this screen during a call to TomTom Customer Support. The information on this screen includes app version, map version of current map, app ID, copy- right, licences, and certifications. -
Page 79: Getting Help
Getting Help Help Select Settings in the Main Menu, then select Help. On this screen, you can see the following information: Replay tour Select this option to watch the guided tour again. The tour is short and includes basic information to help you get going with your new device. -
Page 80: Product Certification
Product certification Finding product certification information on your app To find product certification information, such as the ICASA-approved certification number, do the following on your GO Mobile app: 1. Select the Settings button in the Main Menu. 2. Select System. -
Page 81: Addendum
TomTom does not accept any liability for the availability and accuracy of GPS or GLONASS. Use with care Use of TomTom products while driving still means that you need to drive with due care and attention. Safety advice Safety messages Please read and take note of the following important safety advice: ... - Page 82 TomTom Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties or damage incurred by a driver for violations of the law. While driving in any state with windshield mounting restrictions, TomTom recommends using the supplied Adhesive Mounting Disk or purchasing an alternative mounting system (e.g.
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Page 83: Copyright Notices
TomTom or its suppliers. The use of this material is subject to the terms of a licence agreement. Any unauthorised copying or disclosure of this material will lead to criminal and civil liabilities.
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