TomTom Go Reference Manual
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TomTom Go Reference Manual

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  • Page 1 TomTom GO Reference Guide...

  • Page 2: Table Of Contents

    Personal Area Networks ......................14 Connect to TomTom services using your smartphone ............. 14 Reconnecting your smartphone ....................15 Connect to TomTom services using a different smartphone ........... 15 Deleting phones .......................... 15 Unable to get a connection ......................16 My device Memory card slot ..........................
  • Page 3 Navigating using a saved route ....................... 58 Adding a stop to a saved route using the map ................58 Deleting a route from My Routes ....................59 Traffic About TomTom Traffic ........................60 About RDS-TMC ..........................60 Safety Notice ............................ 60...
  • Page 4 The route bar ............................ 60 Looking at traffic on the map ......................61 Looking at traffic on your route ....................... 62 Traffic incidents ..........................63 Speed Cameras About speed cameras ........................64 Speed camera warnings ........................64 Changing the way you are warned ....................66 Reporting a new speed camera .......................
  • Page 5 Product certification Finding product certification information on your device .............. 83 MyDrive About MyDrive ..........................84 About MyDrive Connect........................84 MyTomTom account ........................84 Setting up MyDrive .......................... 84 Addendum Copyright notices...

  • Page 6: Welcome To Navigation With Tomtom

    If you want a quick read of the essentials, we recommend that you read the Get going chapter. This covers installation, switching on, setting up and planning your first route. After that, you will probably want to connect to TomTom services and you can read all about that in the Connecting to services chapter.

  • Page 7: Get Going

    Get going Installing in your car Use the mount provided with your device to install your TomTom GO device in your vehicle. Read the instructions about positioning your device before you install your device. To install your device, do the following: 1.

  • Page 8: Setting Up

    You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off buttons. Select Sleep to make the device sleep. Tip: To send your navigation device to sleep whenever it is removed from the mount, go to Battery settings in the Settings Menu.
  • Page 9 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.

  • Page 10: Planning A Route Using The Map

    5. Select an address suggestion. 6. Enter the house number if you have one and haven't entered it already. 7. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically.
  • Page 11 Drag - to scroll the map, touch the screen with a finger and move it across the screen.  Flick - to scroll the map a long way, flick the tip of a finger across the screen.  Tip: For a complete list of gestures, see Using gestures.
  • Page 12 Tip: You can use the location you selected in other ways, such as adding it to Places, by selecting the pop-up menu button. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 13: Connecting To Tomtom Services

    Follow these steps to get TomTom services on a TomTom GO that is always connected: Note: When you start your GO for the first time, or after a reset, you are given the option to activate TomTom Services when you set up your GO.

  • Page 14: Personal Area Networks

    Your navigation device connects to TomTom services using your phone's internet connection. 8. Create a new MyTomTom account or login to your existing MyTomTom account. Tip: If you already own a TomTom navigation device, we recommend that you open a new MyTomTom account for your GO using a different email address.

  • Page 15: Reconnecting Your Smartphone

    You do not need to do anything to reconnect your GO to your phone. Your GO will remember your phone and will find it automatically when you have Personal Area Network (PAN) and Bluetooth switched on and you are in range of your navigation device. If you have a valid TomTom services subscription, the service will start automatically.

  • Page 16: Unable To Get A Connection

    Tip: If you delete all your connected phones, you will no longer be able to use TomTom ser- vices. Unable to get a connection If your GO cannot connect to your phone, or you have no internet connection, check the follow- ing: Your phone is shown on your TomTom navigation device.

  • Page 17: My Device

    My device Memory card slot Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device. Before you use the memory card slot, make sure that you have the latest version of the application...

  • Page 18: Getting Help

    Note: If you choose not to share this information, you will no longer receive our services. This is because services need to send the location of your device to TomTom in order to receive the traffic information related to where you are. The end date of your subscription remains the same, even if you do not share this information with us.

  • Page 19: What's On The Screen

    What's on the screen The map view The map view is shown when you start your navigation device and you have no planned route. Your actual location is shown as soon as your device has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.

  • Page 20: The Guidance View

    4. Current location. This symbol shows your current location. Select it to add it to My Places or search near your current location. 5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button to show options for the location, or select the drive button to plan a route to the loca- tion.

  • Page 21: The Route Bar

    When your navigation device starts after it was turned off and you have a route planned, you are shown the map view with your current location. 1. Switch view button. Select the switch view button to change between the map view and the guidance view.

  • Page 22: Advanced Lane Guidance

    The route bar also shows messages about the status of your GO. Advanced Lane Guidance Note: Lane guidance is not available for all junctions or in all countries. Your TomTom GO navigation device helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route.

  • Page 23: Time-Dependent Speed Limits In Australia And New Zealand

    As you approach an exit or junction, the lane you need is shown on the screen and in the instruc- tion panel. Tip: To close the lane image, select anywhere on the screen or press the back button. To turn lane images off, select Settings in the Main Menu, then select Appearance. Switch off the Show previews of motorway exits setting.

  • Page 24: Using Gestures

    Using gestures All about gestures You need to use gestures to control your navigation device. This Reference Guide explains which gestures to use throughout the guide but here is a complete list of all the gestures you can use. Double tap Touch one finger on the screen twice in rapid succession.

  • Page 25: Main Menu

    Main Menu Navigation buttons On the map view guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu: Select this button to search for an address, a place or a Point of Interest, Search then plan a route...

  • Page 26: Other Buttons

    Menu. Select this button to open the Help Menu. The Help Menu contains a guided tour and information about your GO. Select this button to return to the previous screen. Select this button to return to the map view guidance view.

  • Page 27: Volume Control

    This symbol shows the status of the TomTom Traffic service. Select this button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds. Tip: You can select the types of instructions you want to hear. Select...

  • Page 28: Using Quick Search

    Using Quick Search About search You use search to find a wide range of places and then navigate to them. You can search for the following: A specific address, for example, 123 Oxford Street, London.  A partial address, for example, Oxford st Lon. ...
  • Page 29 Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access these characters: "3 e è é ê ë" and more... You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.

  • Page 30: Entering Search Terms

    POIs. The search screen opens showing the keyboard and the following buttons: 1. Back button. Select this button to go back to the previous screen. 2. Search input box. Enter your search term here. As you type, matching addresses and POIs are shown.
  • Page 31 5. 123?! button. Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle between the numbers and more symbols. Select the ABC button to go back to the gen- eral keyboard. 6. Keyboard layout button.

  • Page 32: Working With Search Results

    Working with search results After carrying out a search, you see your search results in two columns. Address and city matches are shown in the left-hand column and POIs, types of POIs and Places are shown in the right-hand column. Tip: To see more results, hide the keyboard or swipe the results list to scroll it.

  • Page 33: About Postcodes

    If you show the result on the map, you can use the pop-up menu to add the location to My Places or search near this location. If a route is already planned, you can add the location to your current route.

  • Page 34: About Mapcodes

    Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are precise to a few metres, which is good enough for every-day use. Go to mapcode.com for instructions on how to find the mapcode for a location.
  • Page 35 Emergency services Hospital or polyclinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash Car dealer Vehicle inspection centre Rental car facility Electrical car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services...
  • Page 36 Shopping centre Beauty services Tourist information office Shop Education College or university School Library Convention centre Leisure Casino Winery Theatre Tourist attraction Cinema Concert hall Amusement park Museum Exhibition centre Opera Cultural centre Nightlife Leisure centre Sport Playing field Swimming pool Mountain peak Watersports...
  • Page 37 Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Religion Church Place of worship Travel Railway station Mountain pass Airport Scenic or panoramic view Ferry terminal Postcode Border crossing Residential area Bus station Petrol station Toll gate...

  • Page 38: Planning A Route

    Planning a route Planning a route to an address using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1.
  • Page 39 Note: When searching, the whole map is searched. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is done, for example, to being along the route or in a city. 4.

  • Page 40: Planning A Route To A Poi Using Search

    Tip: You can add a stop to a route that you have already planned. Tip: You can save a route using Routes. Planning a route to a POI using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving.

  • Page 41: Planning A Route Using The Map

    Tip: To see more results, hide the keyboard or swipe the results list to scroll it. Note: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5. Select a POI type or an individual POI. 6.
  • Page 42 2. When you have found your destination on the map, select it by pressing and holding the screen for about one second. A pop-up menu shows the nearest address. 3. To plan a route to this destination, select the drive button: Your navigation device plans a route then starts to guide you to your destination.

  • Page 43: Planning A Route Using My Places

    Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination. Tip: You can add a stop to a route that you have already planned.

  • Page 44: Planning A Route Using Coordinates

    4. To plan a route to this Place, select the drive button: Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 45: Planning A Route Using A Mapcode

    Note: You can switch between seeing the results on the map or in a list by selecting the list/map button: 7. Select a suggestion for your destination. 8. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically.

  • Page 46: Planning A Route In Advance

    Note: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5. Select a suggestion for your destination. 6. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically.
  • Page 47 Your route is planned using your chosen starting point and destination. The estimated time of arrival is shown at the top of the route bar. Tip: If you don't want to use search to choose your starting point and destination, go to the map view and press and hold to select a location.

  • Page 48: Finding A Car Park

    Changing the starting point into a stop 1. Select the starting point on the route in the map view. 2. Select the pop-up menu button. A pop-up menu shows a list of options. 3. Select Change to Stop. Your route is replanned with the starting point changed into a stop. Finding a car park To find a car park, do the following: 1.
  • Page 49 You can change the screen to show a list of car parks by pressing this button: You can select a car park from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right hand side of the second column.

  • Page 50: Finding A Petrol Station

    4. To plan a route to your chosen car park, select the drive button: Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a car park as a stop on your route by using the pop-up menu.
  • Page 51 Tip: You can scroll down the list of results using the scroll bar on the right hand side of the second column. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map.
  • Page 52 4. To plan a route to your chosen petrol station, select the drive button: Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a petrol station as a stop on your route by using the pop-up menu.

  • Page 53: Changing Your Route

    Changing your route The Current Route Menu When you have planned a route, select the Current Route button in the Main Menu to open the Current Route Menu. The following buttons are available in the Current Route Menu: Clear Route Select this button to clear the currently planned route.

  • Page 54: Types Of Route

    Reorder Stops Select this button to see the lists of stops for your current route. You can then change the order of the stops on your route. For a route without stops, you can also select this button to reverse your route.

  • Page 55: Adding A Stop To Your Route From The Current Route Menu

    Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are not present in every country. To travel on these lanes, you may need to have more than one person in the car, for example, or the car may need to use environmentally-friendly fuel. If you choose to avoid a route feature, a new route is planned.
  • Page 56 3. Select the starting point. The symbol changes to a starting point arrow. 4. Select the stops one by one in the order you wish to drive them. The symbols change to a flag as you select each stop. 5. Select your destination. Your route is recalculated with the stops in the changed order.

  • Page 57: My Routes

    My Routes About My Routes My Routes provides an easy way to create saved routes with optional stops, sometimes known as an itinerary. You can use My Routes to save, retrieve and edit routes. You may want to use My Routes in one or more of the following situations: While working - Your job involves driving several routes with multiple stops on a daily basis.

  • Page 58: Navigating Using A Saved Route

    6. Select Add to save your route in the My Routes list. Tip: You can also save a route using the Add to My Routes button in the Current Route menu. Navigating using a saved route To navigate using a previously saved route, do the following: 1.

  • Page 59: Deleting A Route From My Routes

    3. Select the pop-menu button to open the menu. 4. Select Add Stop to Route. 5. Select your new stop on the map. Tip: If you know the name of your new stop, you can use Search to select your stop instead of using the map.

  • Page 60: Traffic

    TomTom Traffic is a unique TomTom service providing real-time traffic information. For more information about TomTom services, go to tomtom.com/services. In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your desti- nation taking into account the current local traffic conditions.

  • Page 61: Looking At Traffic On The Map

    Tip: To make the route bar more readable some incidents may not be shown. These incidents will always be of minor importance and only cause short delays. The route bar also shows messages about the status of your GO. Looking at traffic on the map Traffic incidents are shown on the map.

  • Page 62: Looking At Traffic On Your Route

    Tip: Select an incident on the map to see more detailed information. 1. Traffic incident that affects your route in your direction of travel. A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for example 5 minutes.

  • Page 63: Traffic Incidents

    For a complete list of incident types, see Traffic incidents. Select the back button to go back to the guidance view. Traffic incidents Traffic incidents and warnings are shown in the map view and in the route bar. Symbols shown in a circle are traffic incidents.

  • Page 64: Speed Cameras

    Speed Cameras About speed cameras Note: TomTom services are not available in all countries or regions, and not all services are available in all countries or regions. For more information on available services in each region, go to tomtom.com/services. The Speed Cameras service warns you about the following camera locations: Fixed speed camera locations.
  • Page 65 Symbol shown on Symbol shown in Description route bar Fixed speed camera - this type of camera checks the speed of passing vehicles and is fixed in one place. Mobile speed camera - this type of camera checks the speed of passing vehicles and can be moved to different locations.

  • Page 66: Changing The Way You Are Warned

    Changing the way you are warned To change the way your TomTom GO navigation device warns you about speed cameras, select the Sounds and Warnings button in the Settings Menu. You can then set how you want to be warned for the different types of cameras and safety haz- ards.

  • Page 67: Confirm Or Remove A Mobile Speed Camera

    Your TomTom GO receives all camera updates for fixed and mobile camera locations in real time. You do not need to do anything to receive updates – they are sent to your device automatically.

  • Page 68: Danger Zones

    Information about the location of zones is continually updated by TomTom and other users and frequently sent to your GO so that you always have the latest information. You can also contribute by reporting new risk zone locations. Note: You cannot remove a danger zone or a risk zone.

  • Page 69: Changing The Way You Are Warned

    Changing the way you are warned To change the way your TomTom GO device warns you about danger zones, select the Sounds and Warnings button in the Settings Menu. You can change settings for whether you want to be warned or not.

  • Page 70: Report A Risk Zone

    The locations of danger zones and risk zones can change frequently. New zones can also appear without warning. Your TomTom GO receives all zone updates in real time. You do not need to do anything to receive updates – they are sent to your device automatically.

  • Page 71: My Places

    My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful addresses. The following items are always in My Places: Home - Your home location can be somewhere you often visit, such as your office.

  • Page 72: Changing Your Home Location

    Changing your home location 1. In the Main Menu, select My Places. 2. Select Home. Your home location is shown on the map, with a pop-up menu. 3. Select Edit this Location. 4. To select a new home location, do one of the following: Zoom in on the map at the location you want to select.

  • Page 73: Adding A Location To My Places Using Search

    Drag - to scroll the map, touch the screen with a finger and move it across the screen.  Flick - to scroll the map a long way, flick the tip of a finger across the screen.  Tip: For a complete list of gestures, see Using gestures.

  • Page 74: Deleting A Location From My Places

    3. Select Edit List. 4. Select the destinations you want to delete. 5. Select Delete. Deleting a location from My Places 1. In the Main Menu, select My Places. 2. Select Edit List. 3. Select the locations you want to delete. 4.

  • Page 75: Settings

    Settings Appearance Select Settings in the Main Menu, then select Appearance. On this screen, you can change these settings: Switch to night colours when dark  Select this setting to make the device automatically switch to night colours when it gets dark. Show previews of motorway exits ...

  • Page 76: Arrival Information Panel

    Arrival information panel Select Settings in the Main Menu, then select Appearance. Select Arrival information to change the following settings: Show remaining distance  Select this setting to show the remaining distance left to travel in the arrival information panel during navigation.

  • Page 77: Maps

    These map corrections have been checked by TomTom. Corrections checked by TomTom or by another user  These map corrections have been checked by TomTom or by a trusted user. All corrections  If you choose this setting, you receive all map corrections, verified or unverified.

  • Page 78: Route Planning

    Select Settings in the Main Menu, then select Route Planning. When a faster route is available If a faster route found while you are driving, TomTom Traffic can replan your journey to use the faster route. Select from the following options: Always take the fastest route ...

  • Page 79: Speed Camera Warnings

     Traffic jams  To receive warnings in the route bar for traffic jams, you must have a TomTom Traffic sub- scription. You can choose never to be warned or to be warned when approaching a jam too quickly. When speeding ...

  • Page 80: System

    This is an information screen rather than a setting and shows you information about your TomTom GO. You may be asked to go to this screen during a call to TomTom Customer Support or you may need to enter information taken from this screen when using the TomTom Shop.

  • Page 81: Help

    Select this setting to delete all your saved places and settings and restore the standard factory settings to your TomTom GO. This includes the language, voice and warning settings. This is not a software update and will not affect the version of the software application in- stalled on your device.

  • Page 82: Help

    Help Help menu options The following options are available in the Help Menu: Guided Tour  Select this option to get a short tutorial on how to use your navigation device. About  Information includes: Serial number, Application version, Installed maps, Product certifica- tions, MyTomTom account details, Free space.

  • Page 83: Product Certification

    Product certification Finding product certification information on your device To find product certification information, such as the ICASA-approved certification number, do the following on your GO: 1. Select Settings in the Main Menu. 2. Select System. 3. Select About. 4. Select Legal information.

  • Page 84: Mydrive

    MyDrive is a web-based tool that helps you manage the contents and services of your TomTom GO navigation device. You use MyDrive to get map updates as well as lots of other things. You log in to MyDrive on the TomTom website. It is a good idea to frequently connect your navigation device to MyDrive to ensure you always have the latest updates.
  • Page 85 You can now access MyDrive Connect from the notification area on your desktop. MyDrive starts automatically after the account is created. Note: Next time you want to access MyDrive, go to tomtom.com/mydrive in a web browser.

  • Page 86: Addendum

    TomTom does not accept any liability for the availability and accuracy of GPS or GLONASS. Use with care Use of TomTom products while driving still means that you need to drive with due care and attention. Aircraft and hospitals Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other locations.
  • Page 87 Rating: DC5V, 1.2A How TomTom uses your information Information regarding the use of personal information can be found at tomtom.com/privacy. Battery This product uses a Lithium-Ion battery. Do not use it in a humid, wet and/or corrosive environment. Do not put, store or leave your product in or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or in a pressurised container, and do not expose it to temperatures over 50°C...
  • Page 88 EU. R&TTE directive Hereby, TomTom declares that TomTom products and accessories are in compliance with the essential requirements and other relevant provisions of the EU Directive 1999/5/EC. The declara- tion of conformity can be found here: tomtom.com/legal.
  • Page 89 Note: this Minnesota Stature applies to anyone driving in Minnesota, not just Minnesota residents. TomTom Inc. bears no responsibility for any fines, penalties or damage that may be incurred by disregarding this notice. While driving in any state with windshield mounting restrictions,...
  • Page 90 TomTom, the FCC may withdraw the user’s right to operate the equipment. For customers in the USA, the following booklet prepared by the Federal Communications Commission may be of help: "How to Identify and Resolve Radio-TV Interference Problems".
  • Page 91 Pacemakers Pacemaker manufacturers recommend that a minimum of 15cm (6 inches) be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with independent research and recommendations by Wireless Technology Research. Guidelines for people with pacemakers You should ALWAYS keep the device more than 15cm (6 inches) from your pacemaker.
  • Page 92 The information in this document is subject to change without notice. TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the performance or use of this document. This document contains information protected by copyright.

  • Page 93: Copyright Notices

    TomTom or its suppliers. The use of this material is subject to the terms of a licence agreement. Any unauthorised copying or disclosure of this material will lead to criminal and civil liabilities.

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