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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Low volume output
I. Volume set too low.
No sound audio/
I. Source device muted
intermittent
II. Source device not
producing audio
signal.
III. Cable not correctly
connected.
Audible distortion
I. Cable not correctly
in playback
connected.
Eartip falling out
I. Eartip not properly
secured to earphone.
Sound is only in
I. Cable not correctly
one earphone
connected.
Integrated controls
I. Apple device may not
not functioning
be compatible/faulty.
properly
II. Cable not correctly
connected.
If you require service, please visit your local authorized PSB service centre, or www.psbspeakers.com/lounge. If you have moved since your purchase, the
nearest authorized PSB dealer will be able to assist you. If the problem is not resolved, please contact us directly and provide the model name, serial
number, date of purchase, dealer name, and a detailed description of the issue.
Thank you for choosing PSB M4U Headphones. We hope this owner's guide is useful in the operation of your new headphones and its features.
PSB Speakers
633 Granite Court
Pickering, Ontario L1W 3K1
CANADA
www.psbspeakers.com
888-772-0000 (905) 831-6555
Fax: 905-831-6936
WHAT TO DO
I. Check that the cable is properly connected and fully inserted into the source device.
II. Increase (+) the volume to a medium level using the volume controls on the cable. Also increase
the volume of the source device.
I. Check the source device is powered on and playing at a medium volume level.
II. Audio output on the source device not activated (refer to device manual for instructions).
III. Check the connection of the source device to the headphone cable and change the cable where
necessary.
I. Check the connection of the source device to the headphone cable and change the cable where
necessary.
I. Fully remove the eartip. Pull back and up on the ear to open the canal. Gently insert the entire
earphone tip into the ear. Hold the tip in place until comfortable.
I. Disconnect and reconnect the cable from the earphone and/or device and make sure it is
securely connected.
I. Check the Apple compatibility guide on page 5.
II. Disconnect and reconnect the earphone to ensure the connection is secure.
III. Remove any protection case from the source device for a better connection point.
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