Citizen CT-S2000 User Manual
Line thermal printer
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Also See for CT-S2000:
- Command reference manual (191 pages) ,
- User manual (156 pages) ,
- Quick start manual (41 pages)
Related Manuals for Citizen CT-S2000
Summary of Contents for Citizen CT-S2000
- Page 1 LINE THERMAL PRINTER MODEL CT-S2000/CT-S2000DC CT-S2000L/CT-S2000DCL User’s Manual...
- Page 2 WEEE MARK...
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Page 3: Declaration Of Conformity
Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC, the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950-1 EMC : EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024... -
Page 4: General Precautions
● Note that Citizen Systems is not responsible for any operation results regardless of missing, error, or misprinting in this manual. ● Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual. - Page 5 SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.
- Page 6 Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer. Do not handle the printer in the following ways: ■ Do not allow the printer to sustain strong impacts or hard jolts (e.g., trampling, dropping, striking with a hard edge).
- Page 7 CAUTION Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury. • Poor print quality may occur. ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
- Page 8 • Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer. ■ Do not leave things around the supply outlet.
- Page 9 CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERATURE” OF THE PRINT HEAD. ■ Do not transport this printer with the paper roll inside. •...
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Page 10: Daily Maintenance
■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers. -
Page 11: Table Of Contents
THE TABLE OF CONTENTS 1. GENERAL OUTLINE ..............9 1.1 Features ..................9 1.2 Unpacking ..................10 1.3 Model Classification ..............10 1.4 Basic Specifications ..............11 2. EXPLANATION OF PRINTER PARTS........12 2.1 Printer Appearance ..............12 2.2 Printer Cover Inside ..............14 2.3 Other Built-in Functions ............... -
Page 12: General Outline
1. GENERAL OUTLINE The CT-S2000/CT-S2000DC are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ●Compact, easy-to-use universal design. -
Page 13: Unpacking
● AC power cord (Option, only for CT-S2000DC): 1 ● Sample paper roll: 1 roll ● Quick start guide: ● CD-ROM: AC power cord CD-ROM Quick start guide CT-S2000 Sample paper roll (AC power type) AC power cord (Option) CD-ROM AC adapter Quick start guide... -
Page 14: Basic Specifications
1.4 Basic Specifications Item Specifications Model CT-S2000 PA, CT-S2000 RS, CT-S2000DC PA, CT-S2000DC RS Print method Line thermal dot print method Print width 80 mm/640 dots, 72 mm/576 dots, 54.5 mm/436 dots, 54 mm/432 dots Dot density 8 × 8 dots/mm (203 dpi) -
Page 15: Explanation Of Printer Parts
Notes: *1: When paper width is 83, 80, 60, 58 mm *2: The number of printable columns is selectable with a Memory Switch. The number of columns in this table refers to typical model. Printer varies partly in the number of columns depending on printer specifications. - Page 16 Operation Panel POWER LED ERROR LED FEED button ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure.
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Page 17: Printer Cover Inside
For the registration method, refer to Command Reference Manual in separate document. To acquire the Command Reference Manual, contact your Citizen Systems dealer. ● Memory switch Setting of various kinds of functions can be stored in nonvolatile memory. -
Page 18: Preparation
3. PREPARATION 3.1 Connecting the AC Power Cord 1. Turn off the printer power. 2. ● For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet. -
Page 19: Connecting Interface Cables
3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector. Parallel Interface USB Interface Serial Interface CAUTION! ■ For the method of using the Ethernet interface, refer to Separate volume. ■... -
Page 20: Connecting The Cash Drawer
3.3 Connecting the Cash Drawer 1. Confirm that the power switch is OFF. Cash drawer 2. Confirm the top and bottom of the cash kick-out connector drawer cable connector and insert it into the cash drawer kick-out connector at the back of the printer. -
Page 21: Precautions In Installing The Printer
3.4 Precautions in Installing the Printer The printer must only be operated horizontally. Do not operate vertically or install on a wall. Horizontal position Vertical position CAUTION! DO NOT use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■... -
Page 22: Setting Dip Switch
3.6 Setting DIP Switch The DIP switch is present on the serial interface board. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below. DIP switch Interface board mounting screws CAUTION! -
Page 23: Adjusting The Paper Near-End Sensor
3.7 Adjusting the Paper Near-end Sensor 1. Lightly push in the paper near-end sensor unit. 2. Move the paper near-end sensor unit to the right and left while keeping to press it. The sensor position is as shown below depending on the diameter of the roll paper used. -
Page 24: Maintenance And Troubleshooting
1 through 3 and then turn the printer on without a paper roll. Contact your Citizen Systems dealer. Be carefull not to have your hand injured by the cutter blade in the operation. -
Page 25: Cleaning The Print Head
4.3 Cleaning the Print Head 1. Turn the printer power off. 2. Open the printer cover. 3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. Print (thermal) head CAUTION! The print head is hot immediately after printing. -
Page 26: Hexadecimal Dump Printing
If the cutter blade stops operating due to paper jam or the like, the ERROR LED blinks. Remove the cause of the trouble and press the FEED button. If the blade still does not move and the cover cannot be opened, contact your Citizen Systems dealer. -
Page 27: Other
● Power switch operation error If you turn power on again just after powering off, an error may occur. Before turning power on again, wait till POWER LED goes off completely after powering off. Lighting and blinking status of each error including the above is shown below. Status POWER LED ERROR LED... -
Page 28: Printing Paper
5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality. Paper Type Product Name Recommended thermal TF50KS-E2D from Nippon Paper paper roll PD150R, PD160R from Ohji Paper PA220AG, HP220A, HP220AB-1, F230AA, P220AB from Mitsubishi Paper (Unit: mm) Printing surface Paper width 80... -
Page 29: Manual Setting Of Memory Switch
5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No. - Page 30 Switch No. Setting 0 (OFF) 1 (ON) Memory SW5-1 Buzzer Valid Invalid SW5-2 Line Pitch SW5-3 USB Mode Virtual COM Printer Class SW5-4 Reserved Fixed − SW5-5 No use Fixed − SW5-6 Fine Printing Invalid Valid SW5-7 No use Fixed −...
- Page 31 Entering memory switch setting mode. Set paper to the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover. If the current settings of the memory switch etc.
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Page 32: Selecting Paper Type
5.4 Selecting Paper Type Paper type selection is available by the combination of memory switches SW4- 4 and SW4-5 by the used of “Memory Switch Select Mode”. In addtion, the following procedure is available. 1 Enter Selecting Paper Type mode. 1)Open the printer cover and remove paper. - Page 33 2 Set paper to the printer. This printer has three types of built-in paper sensors. In case of label, set it so that label is positioned on the label light receiving sensor and label light emitting sensor. In case of black mark paper, set it so that the printable portion (other than black mark) is positioned on the black mark sensor.
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Page 34: Printing Paper
5.6 Printing Paper Also refer to the core dimension and notes of “5.2 Printing Paper” in User’s Manual of standard model. Use print paper shown in the following table or the equivalent. Paper type Product name Recommended thermal label paper GG40/P22/G6B from Ojitac, HD75 from Nippon Paper, 150LA-1 from Ricoh Printing surface... - Page 35 b) Black mark paper (BM paper) Cut position Printable area Paper feeding direction Black Mark (printed on the reverse) Unit: mm Dimensions Mark Item Right edge of black mark 13.5 or more 57.5 or more 80.5 or more Left edge of black mark 1.5 or or less 45.5 oror less 68.5 or or less Black mark height Cut position in black mark...
- Page 36 TA74914-01F 1.01E-0911 Printed in Japan...
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Questions and answers
can you set up the citizen CT-S2000 to only open the cash drawer for cash sales (not credit or debit card sales)
The Citizen CT-S2000 can be configured to open the cash drawer only for cash sales by controlling the cash drawer kick-out connector through software. The printer includes a cash drawer interface at the back, and it should only be connected to a supported cash drawer. To ensure it opens only for cash sales, the POS software must send the drawer-open command conditionally—only when a cash sale is processed. There is no hardware setting for this function; it must be managed through the connected system's software.
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