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OptiCon SBG-1000
Problem
System power failure
System does not operate
IP phone does not
operate
SLT does not operate
CO line operation failure
Relay does not operate
Alarm does not operate
WAN does not operate
LAN does not operate
WiFi does not operate
DECT does not operate
Cause/Symptom
AC Power Fail
Power On/Off Icon
(On – Normal, Off or blink – Abnormal)
Power Short Circuit
(Adapter, DC/DC circuit on main board)
Bad Board Connection
(PSTN Back-up Board)
Bad Connection
(Between the LAN port and IP Terminals)
Maximum Distance of LAN port
Bad IP Terminals
Bad Connection
(Between the SLT port and SLT)
Bad Connection
(Between the CO port and CO line)
Bad Connection
Bad Connection
Bad Connection or IP Setting
Bad Connection or IP Setting
Bad Connection
Bad Connection
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Check the AC Power source.
Check the Inlet and adapter connection.
Replace AC/DC adapter with a good one.
Check DC Output voltage and DC/DC.
Check the connection between main board
and PSTN back-up board.
Check AC/DC adapter and DC/DC.
Check a short circuit on the main board
or PSTN back-up board.
Press the Reset button for system restart.
Press the Reset to defaults button for
The factory default mode.
Check the connection between the LAN port
and IP Terminals on MDF.
SBG has 4 PoE ports for LAN1 ~ LAN4.
The other ports (LAN5~LAN8) should be
connected adapter to IP Terminals.
Check the Max. distance between the LAN
port and IP terminals
Plug the IP Terminals into another LAN port
that has been verified as working.
Terminals still does not work properly,
replace the IP Terminals.
Check the connection between the lines of
the SLT on the MDF.
(Refer to connections for MDF)
Check the connection between the lines of
the CO on the MDF.
(Refer to connections for MDF)
Check the connection.
(Refer to connections for MDF)
Check the connection.
(Refer to connections for MDF)
Check the network connection.
(Refer to connections for MDF)
Check WAN type and IP setting.
WAN Icon (On : connected)
Check WAN LEDs on modular jack.
Check the network connection.
(Refer to connections for MDF)
Check LAN LEDs on modular jack.
(Link/Activity, Speed)
Check wireless network and setting.
Recommend the wall mount for WiFi.
Check DECT terminal setting.
Recommend the wall mount for DECT.
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Quick Start Guide
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Solution
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If the IP
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