Opticon SBG-1000 Quick Start Manual

Smart business gateway

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OptiCon SBG-1000

Quick Start Guide

OptiCon SBG-1000
Quick Start Guide

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Summary of Contents for Opticon SBG-1000

  • Page 1: Quick Start Guide

    OptiCon SBG-1000 Quick Start Guide OptiCon SBG-1000 Quick Start Guide...
  • Page 2 OptiCon SBG-1000 Quick Start Guide Regulatory and Safety Notices Before connecting the Smart Business gateway to the telephone network, you may be required to notify your local serving telephone company of your intention to use "customer provided equipment.” You may further be required to...
  • Page 3 OptiCon SBG-1000 Quick Start Guide Canadian Compliance statement: This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with Class B limits of Industry Canada. Operation is subject to the following two conditions;...
  • Page 4: Table Of Contents

    OptiCon SBG-1000 Quick Start Guide Table of Contents 1 SYSTEM OVERVIEW................1 1.1 OptiCon SBG-1000 Network Connection Diagram........1 1.2 PSTN Back-up Types................... 2 1.3 Installation of PSTN Back-up..............2 2 INSTALLATION..................3 2.1 Cell Coverage ....................3 2.2 General Guidelines ..................3 2.3 Unpacking.....................
  • Page 5: Troubleshooting

    OptiCon SBG-1000 Quick Start Guide 7 TROUBLESHOOTING ............... 22...
  • Page 6: System Overview

    Quick Start Guide 1.1 OptiCon SBG-1000 Network Connection Diagram OptiCon SBG-1000 (Smart Business Gateway-1000) OptiCon SBG-1000 is all-in-one multi-service communication solution via single Internet connection for small businesses. The following figure shows the components that make up the SBG-1000 system.
  • Page 7: Pstn Back-Up Types

    CO port is automatically connected to SLT port as basic so that the system works for PFT (Power Failure Transfer). 1.3 Installation of PSTN Back-up PSTN Back-up can be optionally mounted on OptiCon SBG-1000 system. To install PSTN Back-up board, perform the following Steps: 1. Remove the screws.
  • Page 8: Installation

    The coverage area will be unique for each office environment. 2.2 General Guidelines Try to locate the OptiCon SBG-1000 in such a way to maximize the direct line of sight between the wireless terminals and the OptiCon SBG-1000 antenna.
  • Page 9: Unpacking

    OptiCon SBG-1000 Quick Start Guide Unpacking Open the box and verify the items shown in the following figure are included: Figure 2.3 OptiCon SBG-1000 Carton Contents...
  • Page 10: Wall Mounting/ Wiring Arrangement

    2. Install 3 anchor plugs into the wall. 3. Insert 3 included screws into the 3 anchor plugs. 4. Install the OptiCon SBG-1000 system to the wall mount bracket. Figure 2.4.1 Wall Mounting Note: Basically, we recommend the wall mounting installation for better wireless characteristics.
  • Page 11: Specifications

    OptiCon SBG-1000 Quick Start Guide 3.1 General Specifications 3.1.1 Dimension and Weight ITEM HEIGHT(mm) WIDTH(mm) DEPTH(mm) WEIGHT(g) OptiCon SBG-1000 System (with CIU4 Back-up) (895) 3.1.2 Environment DEGREES (℃) DEGREES (℉) ITEM Operation Temperature 0~40 32~104 Optimum Operation Temperature 20~26 68~78...
  • Page 12: System Capacity

    OptiCon SBG-1000 Quick Start Guide 3.1.7 Ethernet (WAN port) ITEM SPECIFICATION Connector RJ-45 Modular Jack WAN Interface 10/100/1000 BASE-T (Auto-Negotiation), 10 Mbps or 100 Mbps or 1000 Mbps, IEEE 802.3/ IEEE 802.3ab/ IEEE 802.3az Maximum Wiring Distance / Cable 100 m/ 0.328 kft, Category 5e UTP Cable for 1000 Mbps 3.1.8 PoE (LAN port 1 ~ LAN port 4 only, LAN port 5 ~ LAN port 8 are not supported)
  • Page 13: Connections

    4.1.1 Connection for AC/DC adapter 1. Open the side cover. 2. Connect the plug of AC/DC adapter on the right side of the OptiCon SBG-1000 system. 3. Close the side cover and insert OptiCon SBG-1000 system to the wall mount bracket.
  • Page 14: Connections For Lan/ Wan/ Pstn Back-Up

    RJ45 4,5,7,8 Reserved Transmit Data Transmit Data Receive Data Receive Data Note: OptiCon SBG-1000 has 4 PoE ports for LAN1 ~ LAN4. (Total PoE Budgets : 20W). Pin Assignment for Ethernet (WAN) WAN port CONNECTOR PIN NUMBER SIGNAL NAME FUNCTION...
  • Page 15 OptiCon SBG-1000 Quick Start Guide Pin Assignment for SLT SLT port (MJ1-1) CONNECTOR PIN NUMBER SIGNAL NAME RJ45 2, 3 Basic SLT_RING Basic SLT_TIP 6, 7, and 8 Pin Assignment for Relay Contact and Alarm Detection MISC port (MJ2-1) CONNECTOR...
  • Page 16 OptiCon SBG-1000 Quick Start Guide 4.1.2.3 Port Definition – Left Side The following figure shows for USB connection. Figure 4.1.3 Connection for USB USB port CONNECTOR PIN NUMBER SIGNAL NAME USB Type A 4 3 2 1 VBUS (+5V) Example for USB port...
  • Page 17: Function Buttons / Led Icons / Leds

    Refer to CD manual for more detail Note: . WPS button is used to simplify the process of configuring security on wireless networks. . Reset to defaults button is used for clearing OptiCon SBG-1000’s database only when pressed more than 5 seconds.
  • Page 18: Led Icons

    OptiCon SBG-1000 Quick Start Guide 5.1.2 LED Icons The following figure shows for the Icons on the top of OptiCon SBG-1000. Figure 5.1.2 LED Icons Icons Functions Remark Power Power Connection On – Connected (Blue) Off or Blink – Abnormal or not connected WAN Connection On –...
  • Page 19: Leds

    OptiCon SBG-1000 Quick Start Guide 5.1.3 LEDs The following figure shows for LED functions. Figure 5.1.3 LEDs 5.1.3.1 LEDs for Ethernet (WAN) LED Indication (WAN port) DESCRIPTION Orange Color Activity Status LED – Blink : Active, ON : Idle Green Color Link Status LED –...
  • Page 20: Starting Opticon Sbg-1000

    Figure 6.1 Welcome to OptiCon SBG-1000 Installation Wizard To start the installation wizard, perform the following: Select the desired language and click ‘Next’ to continue.
  • Page 21: Step 1: Test Ethernet Link

    The first step is a test of the Ethernet connection. Figure 6.3 Test Ethernet Link This step may fail if OptiCon SBG-1000 cannot detect your Ethernet link (for example, if the cable is unplugged). In this case, the screen changes to the following.
  • Page 22: Step 3: Setup Internet Connection

    Figure 6.7 Manual Internet Connection Type Setup To learn about manually configuring your Internet connection, refer to Section 6.4 in OptiCon SBG-1000 User Guide. 6.1.3 Step 3: Setup Internet Connection If your Internet connection requires login details provided by your Internet Service Provider (ISP) (e.g. when using PPPoE), the following screen appears.
  • Page 23: Step 4: Test Service Provider Connection

    Figure 6.9 Setup Internet Connection You may have forgotten your login details, issued by your ISP. OptiCon SBG-1000 saves the username and password of the PPPoE connection to the ISP, even if it is restored to the factory default settings. When restoring the connection with the installation wizard, OptiCon SBG-1000 will offer your old login details.
  • Page 24: Step 6: Wireless Setup

    Figure 6.12 Wireless Setup OptiCon SBG-1000 assigns a default name for its wireless network, which you may later change. Select the wireless security level. The default “Medium” level secures your network by requiring users to provide a password in order to connect.
  • Page 25 OptiCon SBG-1000 Quick Start Guide 6.1.6.2 Additional SSIDs with Virtual Access Points If your gateway supports multiple virtual access points, an additional pre-configured WPA-secured wireless network is displayed in ‘Wireless Setup’ screen. Figure 6.14 Wireless Setup You can change the default name and network key (password) of this encrypted wireless network in their respective text fields (clicking ‘Next’...
  • Page 26: Step 7: Installation Completed

    OptiCon SBG-1000 Quick Start Guide 6.1.7 Step 7: Installation Completed This screen provides a summary of all the above Internet connection configuration steps and their results. Click ‘Finish’ to complete the wizard procedure. Figure 6.16 Installation Completed Refer to CD manual for more detailed information.
  • Page 27 OptiCon SBG-1000 Quick Start Guide Problem Cause/Symptom Solution Check the AC Power source. AC Power Fail Check the Inlet and adapter connection. System power failure Replace AC/DC adapter with a good one. Power On/Off Icon Check DC Output voltage and DC/DC.

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