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User's Manual



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  • Page 1

    User's Manual R50-B...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 REACH - Compliance Statement ............1-7 Video Standard Notice ................1-8 ENERGY STAR® Program ..............1-9 Disposing of the computer and the computer's batteries ....1-9 Optical disc drive safety instructions ..........

  • Page 3

    Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password utility ..............5-6 TOSHIBA HWSetup ................5-9 TOSHIBA PC Health Monitor ..............5-9 Using the Hard Disk Drive (HDD) Protection ........5-11 TOSHIBA HDD Protection Properties ..........5-11 TOSHIBA Setup Utility ................ 5-13 System Recovery ................

  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 8

    Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 9: Following Information Is Only For Turkey

    ( ) or contact your local council office or the retail outlet where you purchased the product. These symbols may not stick depending on the country and region where you purchased.

  • Page 10: Reach - Compliance Statement

    Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 11: Video Standard Notice


  • Page 12: Energy Star® Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 13: Optical Disc Drive Safety Instructions

    To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si,...

  • Page 14: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 15: Cleaning The Computer

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 16: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.

  • Page 17

    A caution informs you that improper use of equipment or failure to follow instructions may cause data loss, equipment damage, or may result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 18: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 19: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice.

  • Page 20: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 21: Opening The Display

    Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 22

    Figure 2-4 Opening the display panel 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt.

  • Page 23: Turning Off The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.

  • Page 24: Sleep Mode

    Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data.

  • Page 25: Executing Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA HWSetup. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 26: Hibernation Mode

    Press the power button. Please note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left off when you shut down the computer. When the computer is in Sleep Mode, the Power indicator will blink amber.

  • Page 27: Starting Hibernation Mode

    Starting Hibernation Mode To enter Hibernation Mode, click Start, point to the arrow ( ) beside the Shut down button and then select Hibernate from the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.

  • Page 28: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.

  • Page 29: Left Side

    DC IN/Battery The DC IN/Battery indicator shows the indicator condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Power Condition Descriptions section for more information on this feature.

  • Page 30: Right Side

    Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Optical disc drive The computer may be configured with a DVD Super Multi drive. Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the left side of the computer.

  • Page 31

    Universal Serial Bus Two Universal Serial Bus ports, which comply to (USB 3.0) ports the USB 3.0 standard, are provided on the right side of the computer. USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB Legacy Emulation mode.

  • Page 32: Back

    Back The following figure shows the back of the computer. Figure 3-4 The back of the computer 1. Battery pack Product appearance depends on the model you purchased. Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected.

  • Page 33: Front With The Display Open

    Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal.For more detailed information on removing the battery pack please refer to the Battery section. Cooling vents The cooling vents help the processor to avoid overheating.

  • Page 34

    Wireless Depending on the configuration of your communication computer, one or all of the antennas listed below antennas are built-in: Wireless LAN Wireless LAN/Bluetooth Some models are equipped with Wireless communication antennas. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section.

  • Page 35: Internal Hardware Components

    Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section. Power button Press this button to turn the computer's power on or off. Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low...

  • Page 36

    TOSHIBA PC Health Monitor utility by clicking Start -> All Programs - > TOSHIBA -> Support & Recovery -> PC Health Monitor, and then click PC Information. Please note that part of the hard disk's overall capacity is reserved as administration space.

  • Page 37: Power Condition Descriptions

    Graphics Processing Graphics processing unit (GPU) performance Unit may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), please refer to the...

  • Page 38

    Power on Power off (no operation) AC adaptor Battery fully • Operates • No charge connected charged • No charge • LED: white • LED: white Battery partially • Operates • Quick charge charged or no • Charge • LED: amber charge •...

  • Page 39: Power Indicator

    If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted:...

  • Page 40: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures: Simply tap your finger on the Touch Pad to act on items on the screen.

  • Page 41: Keyboard Indicator

    Standard F1-F12 mode Allows you to use the function keys in combination with the FN key. You can select the desired mode by clicking Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup -> Keyboard. Special Standard F1-...

  • Page 42

    Special Standard F1- Function function mode F12 mode FN + F2 Decreases the computer's display panel brightness in individual steps. FN + F3 Increases the computer's display panel brightness in individual steps. FN + F4 Changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution...

  • Page 43: Optical Disc Drives

    For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.

  • Page 44: Using Optical Disc Drives

    Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. Using Optical Disc Drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor.

  • Page 45: Removing Discs

    you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive.

  • Page 46: Writable Discs

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. CD-R discs can be written only once. The recorded data cannot be erased or changed.

  • Page 47: Important Message

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 48: When Writing Or Rewriting


  • Page 49: Toshiba Disc Creator

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator.

  • Page 50: Data Verification

    "Disc Backup" function of TOSHIBA Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 51: Toshiba Video Player

    TOSHIBA VIDEO PLAYER TOSHIBA VIDEO PLAYER is only provided with some models. Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows operating system. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file.

  • Page 52

    VIDEO PLAYER may not function properly. Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER. Do not change the display device while running the TOSHIBA VIDEO PLAYER. Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER.

  • Page 53: Battery

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. Battery This section explains battery types, use, recharging methods and handling.

  • Page 54: Care And Use Of The Battery Pack

    The computer's RTC battery should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 55: Charging Time

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.

  • Page 56: Monitoring Battery Capacity

    Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity.

  • Page 57: Extending Battery Life

    The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period.

  • Page 58: Removing The Battery Pack

    This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. Do not remove the battery pack while the computer is in Sleep Mode, as data is stored in RAM, so if the computer loses power it could be lost.

  • Page 59: Lan

    Insert the battery pack as far as it will go into the computer. Ensure that the battery pack is securely in place and the battery lock is in its locked position. Turn your computer over. The computer may have built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).

  • Page 60: Memory Media

    Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur.

  • Page 61

    The slot does not support Magic Gate functions. Figure 4-7 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 62: Media Care

    device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows. Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system.

  • Page 63: Removing Memory Media

    Insert the memory media into the memory media slot on your computer. Press the memory media gently until it clicks into place. Figure 4-8 Inserting memory media 1. Memory media slot 2. Memory media Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.

  • Page 64: External Display

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allows you to share your desktop or extend the desktop area. As the port operation of all external monitors have not been confirmed, some monitors may not function properly. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.

  • Page 65

    The HDMI out port Some models are equipped with an HDMI out port. HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. To connect an HDMI-compatible display device, follow the steps as detailed below: To connect a device to the HDMI out port, you must purchase a suitable...

  • Page 66: Intel Wireless Display

    While data is being read or written. While communication is being carried out. Selecting HD Format To select the display mode, follow the steps as below: Click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings -> Advanced settings -> List All Modes.

  • Page 67: Security Lock

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: User's Manual 4-28...

  • Page 68: Sound System And Video Mode

    Universal AC Adaptor If you frequently use your computer at more than one site, it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you.

  • Page 69: Realtek Hd Audio Manager

    DTS Sound DTS Sound is provided with some models. DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog. DTS Sound provides the following features: Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image Improved volume output delivering maximum volume without creating...

  • Page 70: Speaker Configuration

    Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start ->...

  • Page 71: Chapter 5 Utilities And Advanced Usage

    TOSHIBA PC The TOSHIBA PC Diagnostic Tool will display Diagnostic Tool basic system configuration information and allow the functionality of some of the computer's built- in hardware devices to be tested.

  • Page 72

    To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file.

  • Page 73

    This utility has the function of Physical Format Utility and Write-Protect to DVD-RAM. This utility is contained in the setup module of TOSHIBA Disc Creator. To start this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> DVD- RAM Utility.

  • Page 74: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.

  • Page 75

    HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...

  • Page 76: Toshiba Password Utility

    TOSHIBA Password utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items:...

  • Page 77

    You can launch the TOSHIBA Setup Utility to set, change or delete the HDD Password or HDD Master Password. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE.

  • Page 78: Supervisor Password

    User Password. You can start the Supervisor Password utility by accessing the following folder and then double-click TOSPU.exe: C:\Program Files\TOSHIBA\PasswordUtility\ C:\Program Files (x86)\TOSHIBA\PasswordUtility\ This utility lets you do the following: Register or delete the Supervisor Password. Specify restrictions for general users.

  • Page 79: Toshiba Hwsetup

    TOSHIBA HWSetup is the TOSHIBA configuration management tool available through the Windows operating system. To run TOSHIBA HWSetup, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. The TOSHIBA HWSetup window contains a number of tabs to allow specific functions of the computer to be configured.

  • Page 80: Starting The Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD/SSD.

  • Page 81: Using The Hard Disk Drive (hdd) Protection

    TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HDD User's Manual 5-11...

  • Page 82: Hdd Protection

    Control Panel. HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection. This function does not work when the computer is booting, in Sleep Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering from Hibernation Mode, or powered off.

  • Page 83: Toshiba Setup Utility

    BIOS settings. To enter the TOSHIBA Setup Utility, follow the steps below: Press and hold the F2 key, and then turn on the computer - TOSHIBA Setup Utility will load. Follow the on-screen instructions to proceed.

  • Page 84: Creating Recovery Media

    See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the on- screen menu. Turn off the computer. While holding the F8 key, turn on the computer.

  • Page 85

    Insert the first blank disc into the optical disc drive tray, or insert the USB Flash Memory into one available USB port. Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.

  • Page 86: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...

  • Page 87: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 88: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 89: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 90: Hardware And System Checklist

    Computer shuts Leave the computer off until the it reaches room down automatically. temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. User's Manual...

  • Page 91: Ac Power

    If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator.

  • Page 92

    However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...

  • Page 93: Real Time Clock

    The RTC battery should be replaced only by your dealer or by a TOSHIBA service representative, and then set the date/time in the TOSHIBA Setup Utility by using the following...

  • Page 94: Optical Disc Drive

    As a last resort you should reformat the HDD and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Operating Basics.

  • Page 95: Memory Media Card

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 96: Usb Mouse

    To access it, click Start -> Control Panel -> too sensitive or not Hardware and Sound -> Mouse. sensitive enough. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...

  • Page 97: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.

  • Page 98: External Monitor

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.

  • Page 99

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 100: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 101

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, read the enclosed warranty booklet or visit the TOSHIBA technical support website User's Manual 6-15...

  • Page 102: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 379.0 (w) x 257.9 (d) x 16.9 ~ 23.9 (h) millimeters (not including parts that extend beyond the main body).

  • Page 103: Ac Power Cord And Connectors

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors...

  • Page 104: Certification Agencies

    Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...

  • Page 105: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and...

  • Page 106: Wireless Devices And Your Health

    Wireless LAN or Bluetooth Module. In Europe visit Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

  • Page 107: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 108: Bluetooth Wireless Technology

    You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems:...

  • Page 109: Radio Regulatory Information

    This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 110

    Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Only for indoor applications. Federation: Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/...

  • Page 111

    Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.

  • Page 112

    The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 113

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 114: Device Authorization

    2.4 : This equipment uses a frequency of 2.4GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz.

  • Page 115: Legal Footnotes

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of July 2014 Austria...

  • Page 116

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.

  • Page 117: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 118: Openssl Toolkit License Issues

    Maximum brightness is only available when operating in AC power mode. Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen. Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized.

  • Page 119

    Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for...

  • Page 120

    All rights reserved. This package is an SSL implementation written by Eric Young ( The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;...

  • Page 121: Freetype License Issues

    OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] FreeType License Issues...

  • Page 122

    Portions of this software are copyright (C) <year> The FreeType Project All rights reserved. """ Please replace <year> with the value from the FreeType version you actually use. Legal Terms ============ 0. Definitions -------------- Throughout this license, the terms `package`, `FreeType Project`, and `FreeType archive` refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project`, be they named as alpha, beta or final release.

  • Page 123

    Redistribution of source code must retain this license file (`FTL.TXT`) unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

  • Page 124: Index

    Graphics Processing Unit 3-10 Battery pack replacing 4-18 Hard disk drive automatic power off 5-5 Bluetooth Bluetooth Stack for Windows by Toshiba 5-2 HDD Protection 5-11 HWSetup accessing 5-9 window 5-9 Cleaning the computer 1-12 Cooling vents 3-4, 3-6 Keyboard...

  • Page 125

    4-23 down 6-4 removing 4-24 Power 6-4 Real Time Clock 6-7 Sound system 6-11 Memory media slot 4-21 TOSHIBA support 6-14 Touch Pad 6-9 Moving the computer 1-13 USB device 6-11 USB mouse 6-10 MultiMediaCard removing 4-24 Recovery hard disk drive 5-16...

  • Page 126

    TOSHIBA Disc Creator 4-10 TOSHIBA HDD/SSD Alert Utility 5-3 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-11 Video mode 4-31 Video RAM 3-9 Web Camera 3-7 Wireless communication 7-5 User's Manual Index-3...

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