Contact Product Support - Honeywell PC42T User Manual

Chapter 3 — Troubleshoot and Maintain the Printer

Contact Product Support

30
If you cannot find the answer to your problem in the
and Possible Solutions" on page
• To find an answer to your question yourself, you can search the
database at www.hsmknowledgebase.com.
• To ask an expert a question in the U.S.A. and Canada, call
1-800-782-4263.
• To contact an expert outside the U.S.A. and Canada, go to
www.honeywellaidc.com
Before you call Product Support, make sure you have this information
ready:
• Printer serial number
• Printer configuration number
• Firmware type and version
• Printer command language
• Serial port settings (if applicable)
• Media settings
• Ethernet settings (if applicable)
You can find all of this information on the printer web pages or on a test
label.
32, try one of these options:
> Contact.
PC42t Desktop Printer User Guide
"Printer Problems