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Warranty Information
Period- All Audioengine products have a3-year Limited Warranty on parts and labor from date of purchase.
Your warranty is automatic, so there is no need to register. This Limited Warranty applies only to
Audioengine products purchased in the Continental United States. For Limited Warranty coverage
elsewhere, please contact your Audioengine dealer, reseller, or distributor.
What is covered- All defective parts or faulty workmanship.
What is not covered- The Audioengine Limited Warranty does not cover damage caused by accident,
misuse, abuse, neglect, excessive moisture, lightning, power surges, other acts of nature, unauthorized
product modification or repairs, or failure to follow the instructions outlined in the Setup Guide.
What we will do- We will repair or replace any defective parts, at our option, within areasonable amount
of time and free of charge any time during the warranty period. After service, we will be responsible for
shipping the product back to you at our expense.
What we ask from you- You will be responsible for shipping or transportation charges directly to
Audioengine or to an authorized dealer. We recommend that you keep the original shipping materials, as it is
important that you package the product so that it will not be damaged during shipping. Audioengine cannot
be responsible for any damages incurred during shipping due to poor packing, so please pack well and make
sure to insure your shipment.
How to obtain Audioengine Warranty service- If you have any questions about your warranty coverage
or you think you may need service, email the Audioengine Authorized Service Center at:
support@audioengineusa.com or call toll-free in the United States at: (877) 853-4447. We will do everything
we can to answer your questions and resolve any issues as quickly as possible.
Exclusive Remedy- This Limited Warranty is fully transferable provided that the current owner furnishes
the original proof of purchase and that furnishes the original proof of purchase and that the serial number on
the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT EXCEED THE ACTUAL PURCHASE
PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES.
Product Returns and Refunds Your satisfaction is guaranteed! Should you have aproblem or are not
satisfied with any Audioengine product, send us an email at: supportr(Vaudioengine.com or call toll-free in
the United States at: (877) 853-4447.
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