Diagnostics; Diagnosis Commands; Diagnosis Commands Example - ZyXEL Communications NXC Series Cli Reference Manual

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HAP T ER
This chapter covers how to use the diagnostics feature.

38.1 Diagnostics

The diagnostics feature provides an easy way for you to generate a file containing the NXC's
configuration and diagnostic information. You may need to generate this file and send it to
customer support during troubleshooting.

38.2 Diagnosis Commands

The following table lists the commands that you can use to have the NXC collect diagnostics
information. Use the
able to use these commands.
Table 130 diagnosis Commands
COMMAND DESCRIPTION
Has the NXC create a new diagnostic file.
diag-info collect
Sets the NXC to create an extra copy of the diagnostic file to a connected USB storage
diag-info copy
device.
usb-storage
Displays the name, size, and creation date (in yyyy-mm-dd hh:mm:ss format) of the
show diag-info
diagnostic file.
Displays whether the NXC is set to create an extra copy of the diagnostic file to a
show diag-info
connected USB storage device.
copy usb-storage

38.3 Diagnosis Commands Example

The following example creates a diagnostic file and displays its name, size, and creation date.
Router# configure terminal
Router(config)# diag-info collect
Please wait, collecting information
Router(config)# show diag-info
Filename : diaginfo-20070423.tar.bz2
File size : 1259 KB
Date : 2007-04-23 09:55:09
NXC CLI Reference Guide
command to enter the configuration mode to be
configure terminal
38

Diagnostics

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