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When I select a number from my contacts, the number cannot
be dialled
•
Make sure that you have correctly recorded the number in your file.
•
Make sure that you have selected the country prefix when calling a
foreign country.
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability.
I cannot access my voicemail
•
Make sure your operator's voicemail number is correctly entered in
"Voicemail number".
•
Try later if the network is busy.
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full.
•
Contact your network operator to check service availability and check
MMS parameters.
•
Verify the server center number or your MMS profile with your
operator.
•
The server center may be swamped, try again later.
I am unable to connect my phone to my computer
•
Install ALCATEL Smart suite.
•
Check that your USB driver is installed properly.
•
Open the Notification panel to check if the ALCATEL Smart suite
has been activated.
•
Check that you have marked the checkbox of USB debugging. To
access this function, touch Settings\About phone, then touch
Build number 7 times. Then touch Settings\Development\USB
debugging.
•
Check that your computer meets the requirements for ALCATEL
Smart suite Installation.
•
Make sure that you're using the right cable from the box.
I am unable to download new files
•
Make sure there is sufficient phone memory for your download.
•
Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible to
other users.
•
Make sure that the two phones are within Bluetooth's detection range.
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How to make your battery last longer
•
Make sure you follow the complete charge time (minimum 2.5 hours).
•
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
•
Adjust the brightness of screen as appropriate
•
Extend the email auto-check interval for as long as possible.
•
Update news and weather information on manual demand, or increase
their auto-check interval.
•
Exit background-running applications if they are not being used for
a long time.
•
Deactivate Bluetooth or Wi-Fi when not in use.
The phone will become warm following prolonged calls, game
playing, internet surfing or running other complex applications�
•
This heating is a normal consequence of the CPU handling excessive
data. Ending above actions will make your phone return to normal
temperatures.
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