Axis Q6115-E User Manual
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Axis Q6115-E User Manual

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AXIS Q6115-E PTZ Dome Network Camera
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Summary of Contents for Axis Q6115-E

  • Page 1 AXIS Q6115-E PTZ Dome Network Camera User Manual...
  • Page 2 This product complies with the applicable CE marking directives and harmonized standards: This manual is intended for administrators and users of the AXIS Q6115-E PTZ Dome Network Camera, and is applicable to firmware • Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See 6.40 and later.
  • Page 3 FAQ database, search by product, category, or phrase WARNING • report problems to Axis support staff by logging in to your private • Risk of explosion if the battery is incorrectly replaced. support area •...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6115-E PTZ Dome Network Camera Table of Contents LED Indicators ..........

  • Page 6: Product Overview

    AXIS Q6115-E PTZ Dome Network Camera Product overview Product overview NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Hook for safety wire Network connector (High PoE) Ground screw Unit holder (3x) Part number (P/N) &...

  • Page 7: How To Access The Product

    Most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (internet). If the Axis product is located on an intranet (LAN) and you want to make it available from the other (WAN) side of a NAT (Network Address Translator) router, turn on NAT traversal.

  • Page 8: How To Set The Root Password

    How to set the root password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 9 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 10 AXIS Q6115-E PTZ Dome Network Camera How to access the product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See About advanced PTZ settings on page 28.

  • Page 11: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 13: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 14: About Video Settings

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 15 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
  • Page 16 Image details that are important for forensic video analysis, for example faces and license plates, are encoded with a higher bitrate. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 17: About Stream Profiles

    The Video > Camera Settings page provides access to advanced image settings for the Axis product. About capture modes Capture mode defines the maximum frame rate available in the Axis product and affects light sensitivity. A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa.
  • Page 18 About video settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 19: About Overlays

    AXIS Q6115-E PTZ Dome Network Camera About video settings Defog - Select this feature to counter the effects of foggy weather and get a clear image. Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amount of motion blur.
  • Page 20 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 21: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 22: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 11 .
  • Page 23 AXIS Q6115-E PTZ Dome Network Camera How to configure the live view window About user-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to.

  • Page 24: About Ptz (Pan Tilt Zoom)

    AXIS Q6115-E PTZ Dome Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 25: About Autotracking

    AXIS Q6115-E PTZ Dome Network Camera About PTZ (Pan Tilt Zoom) Set New Pan 0° Important Set new Pan 0° affects all previously defined presets, guard tours, masks etc. About autotracking Autotracking detects movement in the camera's field of view, for example a moving vehicle or person, and follows the moving object until it stops or disappears from the monitored area.

  • Page 26: Gatekeeper

    AXIS Q6115-E PTZ Dome Network Camera About PTZ (Pan Tilt Zoom) Top view Pan limit start Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on configuration, steer the camera to a selected preset position or start autotracking from a selected preset position.

  • Page 27: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 28 AXIS Q6115-E PTZ Dome Network Camera About PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. Select Enable adjustable zoom speed to use variable speeds when controlling the zoom with for example a joystick or a mouse wheel.

  • Page 29: About The Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 33). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 30: About Detectors

    About motion detection parameters on page 30. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see How to set up action rules on page 33.
  • Page 31 AXIS Q6115-E PTZ Dome Network Camera About detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in...

  • Page 32: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 33: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. It’s also possible to go to Detectors > Motion Detection and configure a motion detection window. See the online help.
  • Page 34 Motion Detection – Triggers an action rule when motion is detected. See About motion detection on page 30. Shock Detection – Triggers an action rule when the Axis product detects it has been tilted or hit. See About shock detection on page 30.

  • Page 35: How To Add Recipients

    AXIS Q6115-E PTZ Dome Network Camera About events About actions You can configure several actions: • Autotracking – Start autotracking. See About autotracking on page 25. • Day/Night Vision Mode – Set the day mode (IR cut filter on) or the night mode (IR cut filter off).
  • Page 36 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 42.

  • Page 37: How To Create Schedules

    AXIS Q6115-E PTZ Dome Network Camera About events How to create schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 38: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 39: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 49. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 40: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 41: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 42 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 43: Date & Time

    About system options CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. The Axis product is shipped with several preinstalled CA certificates.

  • Page 44: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 45 One-click enabled - Press and hold the product’s control button (see Product overview on page 6 ) for about 3 seconds to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service.
  • Page 46 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 47 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 48 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 49: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 50 If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage. 2. Click SD Card. 3. Under General Settings, select Autoformat to.

  • Page 51: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 52: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 53: How To Reset To Factory Default Settings

    About system options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 54: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 55 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 56 AXIS Q6115-E PTZ Dome Network Camera Troubleshooting Poor rendering of H.264 Make sure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Update the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...
  • Page 57 AXIS Q6115-E PTZ Dome Network Camera Troubleshooting Product does not function The ambient temperature is Wait until the product is sufficiently heated. too low. Certain hardware functions are suspended. The product does not start Remove power from the product. Wait for 10 minutes, then reapply power.

  • Page 58: Specifications

    AXIS Q6115-E PTZ Dome Network Camera Specifications Specifications To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation. LED Indicators Status LED Indication Unlit Connection and normal operation. Green Shows steady green for 10 seconds for normal operation after startup completed.
  • Page 59 Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 60 User Manual Ver. M7.1 AXIS Q6115-E PTZ Dome Network Camera Date: August 2018 © Axis Communications AB, 2015 - 2018 Part No. T10036683...

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