USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us.
TAP-R2 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power Touch Screen AC750 Wi-Fi Router Detachable High Gain Antenna Stylus RJ-45 Ethernet Cable Power Adapter ...
TAP-R2 USER’S GUIDE Product Description 1. LCD Screen: 3.5” LCD touch screen. Displays the user interface for configuring the Router as well as the status. 2. Stylus: Input tool that assists in navigating the LCD touch screen Menu. 3. Antenna Connectors (ANT): RJ-SMA antenna connector.
TAP-R2 USER’S GUIDE BASIC SETUP GUIDE (TOUCH) Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step.
Page 9
TAP-R2 USER’S GUIDE Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included blue Ethernet cable and connect one end of the cable to your modem. Connect the other end of the cable to the blue Modem port on the Router.
Page 10
TAP-R2 USER’S GUIDE Power on your Modem Plug in your modem’s power adapter and backup battery (if available):...
Page 11
Power On the Router Attach the included antenna. b. Attach the Power Adapter to the Router’s PWR Port and plug it into an available power outlet. The Amped Wireless logo will appear as the unit boots up, then the Dashboard screen will appear.
TAP-R2 USER’S GUIDE Navigating the Touch Screen Menu Before we begin, here are a few tips on how to navigate the Touch Screen Menu: Language Selection: Tap the Globe icon, found on the bottom of the Settings screen, to change the language of the menu.
TAP-R2 USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Router. Basic Setup to configure your Internet connection. If the Dashboard shows that the Router is already connected to the Internet (Green check mark), please Tap WI-FI Settings configure your Wi-Fi network.
TAP-R2 USER’S GUIDE Check Connections If you have not already done so, please reboot your Modem and check that your Modem is connected to the Router. Once this is complete tap Next. Internet Connection Setup Select Automatic Setup (DHCP) to have the Wizard automatically configure your Internet connection.
Page 15
TAP-R2 USER’S GUIDE Internet Connection Setup The Wizard will try to detect your Internet settings and configure the Router. Please be patient. If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888-573-8820.
TAP-R2 USER’S GUIDE Wi-Fi Setup The default IDs of your 5GHz Wi-Fi network and 2.4GHz Wi-Fi network are: Amped_TAPR2_5.0 Amped_TAPR2_2.4 To change it, tap the SSID field to configure the name of your Wi-Fi network. Users connecting wirelessly to the Router will use these IDs to identify your wireless network.
At this time, you may connect additional devices to the Router using a wired or wireless connection. The details of your Wi-Fi settings, Internet connection and local network settings can be found on these screens. Enjoy your new Amped Wireless network!
TAP-R2 USER’S GUIDE MORE SETTINGS (TOUCH SCREEN) The Router’s Touch Screen Menu provides a host of features that you can easily configure with the touch of your finger. To access the main Settings Menu tap More Settings from the Dashboard. From there you can access additional Wi-Fi Settings, Network Settings, Security Features, USB Storage or Management Settings.
TAP-R2 USER’S GUIDE 2.4GHz WI-FI SETTINGS (TOUCH SCREEN) 2.4GHz Wi-Fi Settings (Touch): Basic Settings The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Enable 2.4GHz Wi-Fi: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network.
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Guest Network The Router supports 4 additional 2.4GHz Guest Networks. Guest Networks provide a separate Wi-Fi network with unique names and security keys. Select a number 1 through 4 and toggle the Guest Network to to activate the Guest Network.
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Router to control the coverage distance of your 2.4GHz Wi-Fi Network. For a smaller coverage area you can select a lower output power. For the maximum Wi-...
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS).
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled through the Access Schedule menu. To do so: Toggle the Access Schedule to On. b. Select which days you wish for your Wi-Fi to be available, one day at a time.
TAP-R2 USER’S GUIDE 5.0GHz WI-FI SETTINGS (TOUCH SCREEN) 5.0GHz Wi-Fi Settings (Touch): Basic Settings The Basic Settings page allows you to adjust settings for your 5.0GHz local wireless network. Enable 5.0GHz Wi-Fi: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network.
Page 25
TAP-R2 USER’S GUIDE 5.0GHz Wi-Fi Settings (Touch): Guest Network The Router supports 4 additional 5.0GHz Guest Networks. Guest Networks provide a separate Wi-Fi network with unique names and security keys. Select a number 1 through 4 and toggle the Guest Network to to activate the Guest Network.
TAP-R2 USER’S GUIDE 5.0GHz Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Router to control the coverage distance of your 5.0GHz Wi-Fi Network. For a smaller coverage area you can select a lower output power. For the maximum Wi-Fi...
TAP-R2 USER’S GUIDE 5.0GHz Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS).
TAP-R2 USER’S GUIDE 5.0GHz Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled through the Access Schedule menu. To do so: Toggle the Access Schedule to On. b. Select which days you wish for your Wi-Fi to be available, one day at a time.
TAP-R2 USER’S GUIDE NETWORK SETTINGS (TOUCH) Network Settings: Local Network These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router.
TAP-R2 USER’S GUIDE Network Settings: Internet Connection The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily.
Page 31
TAP-R2 USER’S GUIDE If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available).
TAP-R2 USER’S GUIDE SECURITY FEATURES (TOUCH) Security Features: Block Websites To block a website, you must first enable website blocking by toggling the switch to On. After it has been enabled, you can add websites into the URL field that you wish to block.
TAP-R2 USER’S GUIDE Security Features: User Access (Mac) User Access (Mac) allows you to deny access or allow access to specific users that are connecting wirelessly to the Router’s network via Mac Addresses. Each network device has a unique address called a MAC address (a 12 digit hex number).
TAP-R2 USER’S GUIDE Security Features: User Access (IP) User Access (IP) allows you to deny access or allow access to specific users that are connecting wirelessly to the Router’s network using their IP address. Toggle the switch to to enable Users Access (IP).
TAP-R2 USER’S GUIDE Security Features: Demilitarized Zone (DMZ) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall.
TAP-R2 USER’S GUIDE Security Features: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network.
TAP-R2 USER’S GUIDE Security Features: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access.
TAP-R2 USER’S GUIDE MANAGEMENT SETTINGS (TOUCH) Management (Touch): Screen Settings Manage the behavior and security of the LCD screen: Timeout: When the touch screen is inactive past the duration of the Timeout time (in seconds), it will turn off to conserve power.
TAP-R2 USER’S GUIDE Management (Touch): Clock / Date Maintain the internal clock for the Router by syncing with the time with the Internet. Your clock and date settings need to be accurate in order for Logs and Wi-Fi Access Schedules to work correctly.
TAP-R2 USER’S GUIDE Management (Touch): System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running.
TAP-R2 USER’S GUIDE Management (Touch): Connected Users Connected Users displays all users currently connected to the Router’s network. If available, It provides a list of name, IP address and MAC address of each connected device.
TAP-R2 USER’S GUIDE Management (Touch): Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). 2.4GHz and 5.0GHz Wi-Fi shows the data activity for all devices connected to the Wi-Fi networks of the Router.
Management (Touch): Logs The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required.
TAP-R2 USER’S GUIDE Management (Touch): Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Router can automatically check for new firmware updates...
TAP-R2 USER’S GUIDE Management (Touch): Dynamic DNS The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses.
TAP-R2 USER’S GUIDE Management (Touch): Reset Settings Reset the Router’s settings to factory settings by pressing Reset. By resetting the Router you will lose all previous configurations and will need to run the Basic Setup Wizard again to configure the Router’s...
TAP-R2 USER’S GUIDE USB STORAGE (TOUCH) USB Storage (Touch): Local Sharing Share a USB storage device with computers on the Router’s network. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the side of the Router. The computer must be connected to the Router’s network in order to access the storage device.
TAP-R2 USER’S GUIDE USB Storage (Touch): FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the side of the Router.
TAP-R2 USER’S GUIDE BASIC SETUP GUIDE (WEB MENU) Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step.
Page 50
TAP-R2 USER’S GUIDE Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included blue Ethernet cable and connect one end of the cable to your modem. Connect the other end of the cable to the blue Modem port on the Router.
Page 51
TAP-R2 USER’S GUIDE Power on your Modem Plug in your modem’s power adapter and backup battery (if available):...
Page 52
TAP-R2 USER’S GUIDE Attach the Antenna, Power On & Connect to your Computer a) Attach the antenna to the antenna connector on the Router. b) Connect an Ethernet cable to an available port on your computer or connect to the Router’s Wi-Fi Network: Amped_TAPR2_2.4 or Amped_TAPR2_5.0.
Page 53
TAP-R2 USER’S GUIDE Open your Web Browser to Access the Setup Wizard a) Open your web browser. b) Type http://setup.ampedwireless.com into the web address bar. If the web menu fails to open, type the following IP address into your web address bar:...
TAP-R2 USER’S GUIDE Welcome to the Setup Wizard If this is your first time setting up the Router, the Setup Wizard should automatically load. If you wish to manually configure your router you can also choose to skip the Setup Wizard.
TAP-R2 USER’S GUIDE Internet Connection Detection The Wizard will try to detect your Internet settings and configure the router. Please be patient. If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888- 573-8820.
TAP-R2 USER’S GUIDE Personalize your Wi-Fi Settings The default ID of your 5GHz Wi-Fi network and 2.4GHz Wi-Fi network is: Amped_TAPR2_5.0 Amped_TAPR2_2.4 To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use these IDs to identify your wireless network.
Page 57
TAP-R2 USER’S GUIDE Create a Password for your Router This password is NOT your Wi-Fi network password. This password is to access the web menu of the Router to access additional router settings. Leave this blank if you do not wish to have a password.
At this time, you may disconnect from the Router and start a wireless connection. If you have any wired devices that you would like to attach to the Router you may do so now as well. Enjoy your new Amped Wireless network!
TAP-R2 USER’S GUIDE WEB MENU DASHBOARD Welcome to the Dashboard Once you have completed the Router Setup Wizard, going to http://setup.ampedwireless.com will now bring you to the Router’s Dashboard. The Dashboard provides you with information regarding your internet connection and basic router settings. From here you...
TAP-R2 USER’S GUIDE 5GHz WI-FI SETTINGS 5GHz Wi-Fi Settings: Basic Settings (5.0GHz) The Basic Settings page allows you to adjust settings for your 5GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5GHz network.
Page 61
TAP-R2 USER’S GUIDE Wireless Network ID (SSID): The name of your 5GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto".
TAP-R2 USER’S GUIDE 5GHz Wi-Fi Settings: Basic Settings: Guest Networks (5.0GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may...
TAP-R2 USER’S GUIDE 5GHz Wi-Fi Settings: Security Settings (5.0GHz) The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
TAP-R2 USER’S GUIDE 5GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users.
TAP-R2 USER’S GUIDE 5GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).
TAP-R2 USER’S GUIDE 5GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Router to control the coverage distance of your 5GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the...
Page 67
TAP-R2 USER’S GUIDE 5GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.
TAP-R2 USER’S GUIDE 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings (2.4GHz) The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network.
Page 69
TAP-R2 USER’S GUIDE Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto."...
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks (2.4GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may...
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Security Settings (2.4GHz) The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users.
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Router to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the...
Page 75
TAP-R2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.
TAP-R2 USER’S GUIDE NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router.
Page 77
TAP-R2 USER’S GUIDE Set Static DHCP: This allows specific devices to be given a specific IP address each time the device connects to the network. The DHCP server will always assign the same IP address to the same device. This feature is often used for shared devices such as network printers or servers.
TAP-R2 USER’S GUIDE Network Settings: IPv6 Local Network (LAN) These settings are for your IPv6 local network only and do not apply to your Internet / ISP connection. The LAN IPv6 Link- Local Address is the IPv6 Address that you use to access the web-based management interface.
Page 79
TAP-R2 USER’S GUIDE DHCPv6 is a network protocol that is used for configuring IPv6 hosts with IP addresses, IP prefixes and/or other configurations required to operate on an IPv6 network. IPv6 hosts can acquire IP addresses by using DHCPv6. The DHCP Unique Identifier (DUID) is used by a client to get an IP address from a DHCPv6 server. The server compares the DUID with its database and delivers configuration data (address, lease times, DNS servers, etc.) to the...
TAP-R2 USER’S GUIDE Network Settings: Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily.
Page 81
TAP-R2 USER’S GUIDE If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available).
TAP-R2 USER’S GUIDE Network Settings: IPv6 Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings for IPv6 connections, the options on this page provides you with the tools to do this easily.
Page 83
TAP-R2 USER’S GUIDE Stateless Address Autoconfiguration (SLAAC): In this mode, configuration of addresses is based on the receipt of Router Advertisement messages. These messages include stateless address prefixes and require that hosts not use a stateful address configuration protocol. Stateless autoconfiguration does not require any sort of central management, and is therefore preferable in networks where no management is readily available, such as a typical home network.
TAP-R2 USER’S GUIDE Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk.
Page 85
TAP-R2 USER’S GUIDE Enable Web Server Access on WAN (Remote Management): Allows access to the Web Menu over the Internet. Enable IPsec pass through on VPN connection: Allows the IP security protocol suite to pass through on a VPN connection.
TAP-R2 USER’S GUIDE SMART FEATURES The Router provides your network with Smart Features that helps to provide convenience and protection for your wired and wireless network. The Smart Features allows you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control.
TAP-R2 USER’S GUIDE Smart Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled, you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google"...
TAP-R2 USER’S GUIDE Smart Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number).
TAP-R2 USER’S GUIDE Smart Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose to block...
TAP-R2 USER’S GUIDE USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the Router. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router and follow the directions below for your operating system.
Page 91
TAP-R2 USER’S GUIDE Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
Page 92
TAP-R2 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
Page 93
TAP-R2 USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a) Open Finder.
TAP-R2 USER’S GUIDE USB Storage: FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router.
TAP-R2 USER’S GUIDE FIREWALL SETTINGS The Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them.
TAP-R2 USER’S GUIDE Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access.
TAP-R2 USER’S GUIDE Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network.
TAP-R2 USER’S GUIDE Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall.
TAP-R2 USER’S GUIDE Firewall Settings: Virtual LAN A VLAN has the same attributes as a physical local area network (LAN) but it allows for devices to be grouped together even if they are not located on the same physical network switch. The benefit of a VLAN is that it allows network traffic to flow more efficiently for computers or network devices that are within sections of mutual interest.
TAP-R2 USER’S GUIDE Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses.
TAP-R2 USER’S GUIDE QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific IP Address range or MAC Address. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers.
TAP-R2 USER’S GUIDE ROUTING SETUP Dynamic Routing allows the Router to automtically learn network destinations for devices/networks that are directly connected to the router. RIP and RIP2 are routing protocols that may be used for the router to learn routes from other routers running those same protocols.
TAP-R2 USER’S GUIDE MANAGEMENT FEATURES The Management Features on the Router allows you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type.
TAP-R2 USER’S GUIDE Management: System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running.
TAP-R2 USER’S GUIDE Management: Network Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). The Wireless Connection statistics shows all data activity for both the 2.4GHz and 5.0GHz wireless networks separately.
TAP-R2 USER’S GUIDE Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses.
TAP-R2 USER’S GUIDE Management: System Clock Maintain the internal clock for the Router by syncing with your computer’s time or over the Internet. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required.
Router to default settings. Manual Firmware Upgrade: In the case that the Router does not have access to the Internet, you can manually upgrade the firmware by downloading the firmware file from the Amped Wireless Elite Support website. The...
Page 110
To manually upgrade your firmware: a) Download the file from www.ampedwireless.com/support and remember the location where you saved it. Firmware files may also be provided by Amped Wireless Elite Support Concierges. b) Click Choose File and locate the file. Click Upload to begin upgrading.
Page 111
TAP-R2 USER’S GUIDE Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.
TAP-R2 USER’S GUIDE Management: Password Settings If you wish to enable a password to protect unauthorized access to the web menu and Setup Wizard, you may enter one here.
TAP-R2 USER’S GUIDE TECHNICAL SPECIFICATION Wireless Standard: 802.11a/b/g/n/ac Antennas: 1 x Detachable High Gain Frequency Band: 2.4 GHz, 5.0GHz Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) Dual Band Antenna 1 x Internal High Gain Antenna 5.0GHz: 433Mbps (Tx/Rx) 1 x Reverse SMA Connector Amplifier: 2 x 2.4GHz Amplifiers...
TAP-R2 USER’S GUIDE DEFAULT SETTINGS The default settings for your Router are listed here. If for some reason you need to return your Router back to default settings, hold down the Reset button on the side panel for 10 seconds. The Router will reset back to factory settings as listed below: IP Address: 192.168.3.1...
TAP-R2 USER’S GUIDE TROUBLESHOOTING & SUPPORT INFORMATION We are here to help. If you have any issues with your Router please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web:...
TAP-R2 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Touch Screen Issues I forgot the touch screen passcode for the Router and can no longer access the Touch Screen Menu.
Page 117
TAP-R2 USER’S GUIDE Troubleshooting: Web Menu Issues I entered setup.ampedwireless.com and it failed to open the Setup Wizard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on.
Page 118
TAP-R2 USER’S GUIDE I entered setup.ampedwireless.com and it failed to open the Web Menu Dashboard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on.
Page 119
TAP-R2 USER’S GUIDE I have entered setup.ampedwiress.com but I cannot enter the Web Menu. I am prompted for a login and password but it does not let me continue. a) Check that you are using the right login and password.
Page 120
TAP-R2 USER’S GUIDE Troubleshooting: Internet Connection Issues The Basic Setup Wizard could not automatically configure my Internet connection. a) Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again.
Page 121
TAP-R2 USER’S GUIDE I have gone through the Setup Wizard and I do not have Internet. a) Detach the power adapter and disconnect all computers from the Router. Turn off the power to your modem and remove the backup battery (if available).
Page 122
TAP-R2 USER’S GUIDE My Internet connection is unstable and drops intermittently. a) Power off your computer, the Router and your modem. Power on your modem and wait 2 minutes. Power on the Router and wait 1 minute for the router to initialize.
Page 123
TAP-R2 USER’S GUIDE My Internet connection is abnormally slow. a) Check with your Internet provider to ensure that they are not experiencing system wide issues. b) Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again.
Page 124
TAP-R2 USER’S GUIDE Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity”. a) Make sure the Router is powered on. b) Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically”.
Page 125
TAP-R2 USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. a) Step back at least 10 feet from the Router and check your signal again. The Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
Page 126
TAP-R2 USER’S GUIDE Position the antenna on the Router in different angles. My wireless adapter does not connect at the maximum wireless speed. a) Your wireless network adapter may be outdated and have older wireless technology not capable of achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter.
Page 127
TAP-R2 USER’S GUIDE I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error. a) Manually add a wireless network to your Vista computer: Click Start, and then click Network.
Page 128
TAP-R2 USER’S GUIDE I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. a) Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security.
Page 129
TAP-R2 USER’S GUIDE Troubleshooting: USB Storage Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
Page 130
TAP-R2 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
Page 131
TAP-R2 USER’S GUIDE To Map the network drive: a) Open Finder. b) From the menu on the top of the desktop, select Go. Select Connect To Server from the drop down menu. d) Enter the address of the network drive:...
Page 132
Make sure your UBS storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
Page 134
Technical Support Reps), fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless. The...
Page 135
Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
Page 136
USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference.
Page 137
TAP-R2 USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antenna) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
Page 138
TAP-R2 USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 139
TAP-R2 USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un...
USER’S GUIDE purposes is strictly prohibited. The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email legal@ampedwireless.com. Use of Amped Wireless' trademarks requires the use of the proper trademark symbol in all usage cases.
Page 142
TAP-R2 USER’S GUIDE damage to data arising out of the use or inability to use any Amped Wireless product, damages resulting from use of or reliance on information present, even with prior notice to Amped Wireless. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
Page 143
Software, including but not limited to any Open Source Software, is solely at your own risk. Amped Wireless is not responsible for any such modification or tampering. Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless.
Page 144
AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER’S COMPUTER SYSTEM OR DATA. All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners/suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties.
Page 145
This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product. You and Amped Wireless agree to the following resolution process.
Page 146
AAA Rules. If your claim against Amped Wireless is for less than $10,000, Amped Wireless will pay all arbitration fees. If your claim against Amped Wireless is for $10,000 or more, you are responsible for paying your own portion of the fees set forth in the AAA’s fee schedule for consumer disputes, and Amped Wireless will pay all remaining...
Page 147
USER’S GUIDE As an exception to this arbitration agreement, Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court's jurisdiction as long as you proceed only on an individual basis.
Page 148
TAP-R2 USER’S GUIDE Mailing Address Only Amped Wireless 13089 Peyton Dr. #C307 Chino Hills, CA 91709 Email: legal@ampedwireless.com...