Frequently Asked Questions - Huawei B315 LTE CPE Quick Start Manual

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Frequently asked questions

What can I do if I cannot log in to the web management page?
1. Check whether the B315's power indicator is steady on. If not, power on the B315.
2. Check whether the connection between the client and B315 is working properly.
If the client is connected to the B315 using a network cable, check whether the
–
LAN/WAN indicator is steady on or blinking.
If the client is connected to the B315 through Wi-Fi, go to the Wi-Fi connection
–
page to check the connection status.
3. Check that the client is set to automatically obtain an IP address and DNS server
address.
What can I do if the B315 cannot access the Internet?
1. Check whether the B315's power indicator is steady on. If not, power on the B315.
2. Go to the B315's web management page to check the network status.
If no SIM card is detected, power off the B315 and disconnect the power
–
adapter, reinstall the SIM card and try again.
If PIN code is not verified, enter the PIN code as required, and try again.
–
If no network is available, move the B315 to an appropriate place, such as beside
–
the window, to get better signal, and try again.
If the dial-up connection failed, make sure the APN and account information are
–
correctly set, and try again.
3. If the problem persists, contact your local Internet Service Provider (ISP).
Why am I unable to access Wi-Fi on a client?
1. Check whether the B315's
web management page to enable the Wi-Fi function.
2. Check whether the client is within the range of the B315. If not, adjust the
placement of the B315.
3. Check whether the Wi-Fi password is correct. Note that the Wi-Fi password is case-
sensitive. The default password is printed on the label at the bottom of the B315.
To change the password, go to the web management page.
4. Check whether your client's network adapter supports 802.11b/g/n. If not, the
client cannot connect to the B315.
5. If the problem persists, restart your B315 or restore it to its factory settings. Note
that restoring your B315 will erase all your customized settings.
indicator is steady on. If not, go to the B315's
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